J ASM I N E D HANASAMY, B.Tech( I T), MS (B I T)

M obi l e: +1-773-***-****/773-***-****

E m ai l abj2al@r.postjobfree.com, A l t email: j asm i nedhanasamy@ ot m ai l .com

h

Professional Summary

5 years of IT and functional experience working as a Business Analyst / Business Process consultant in multiple domains ranging

from financial services Banking, P&C Insurance to publishing with strong emphasis in areas spanning Business Requirement

Analysis, Systems Analysis & design, Elucidation of functional / user requirements, Functional Reviews, Client interaction,

user acceptance testing and implementation.

Results oriented professional with progressively responsible duties in fast paced environments. Excellent organizational skills with

the ability to efficiently multi task assignments. Focused on customer service and quality initiatives. Able to communicate effectively

throughout all levels of the organization. Strong leadership experience with success at driving complex corporate strategies,

processes, and initiatives. Effective at making difficult, high stakes decisions while developing, aligning, structuring, and executing

business and technology strategies and solutions.

Skills Summary

Expertise in requirement gather ing techniques like Bra in Storming, Story Boards, Story Cards, and

interviews.

Solid understanding of Software Development Life Cycle (SDLC) methodologies such as with hands on

experience in all of them.

Extensively worked with Cross Functionally teams, Junior Business Analysts, D evelopment, Testing teams and Off

Shore in manag ing on site and offsho re teams.

Performed Gap analysis, SWOT analysis, weight analysis, risk, issue analysis, ROI analysis, and cost benefit

analysis.

Extensive experience using Unified Modeling Language (UML) including use case, sequence, activity, state and

class diagrams for requirements, analysis, and design.

Expertise in collaborating with project stakeholders, SMEs and senior management to understand the requirements

and specifications for As Is and To Be models of the applications.

Experience in leading successful JAD session for performing gap analysis, deriving functional/non functional

requirements and document decisions on the future state of the systems and processes.

Managed and traced the requirements though out the life cycle of the project through traceability matrix.

Involved in all phases of testing and worked closed with the Test lead.

Worked with the testing te am in design and doc umentation of test plans and test cases.

Trained End users and coordinated the onsite User Acceptance Testing (UAT).

Excellent writing skills in preparing business requirements documents (BRDs), system design specifications

(SD S) and functional specifications.

Strong analytical, problem solving, interpersonal and presentation skills

A self motivated, strategic thinker that can work in a fast paced environment with an ability to adapt and work well

within a changing environment.

Technical

Methodologies Waterfall, X P, RUP, SDLC, Agile S CRUM Methodologie s

Software Tools Microsoft Project, MS Office, Mi crosoft VSSs, Ration al Rose, Ration al Requi site Pro, MS Vi si o

Testing tools Load Runn er, UAT

Change tracking tools Ration al Clear Qu est

Databases SQL, MS A ccess

Web Technologies HTML, XML

Operating Systems UNI X, LI NUX, Windows and MS DOS

Languages C, C++, UM L, Java, SQL, MySQL

Professional Profile

Employer Employment Period Location Role

J ASM I N E D HANASAMY, B.Tech( I T), MS (B I T)

M obi l e: +1-773-***-****/773-***-****

E m ai l abj2al@r.postjobfree.com, A l t email: j asm i nedhanasamy@ ot m ai l .com

h

October ‘14 – Till date Illinois, USA Busine ss System An alyst

Gantec Publishing – eBooks to Go

March ‘14 – August ‘14 Illinois, USA UAT Coordinator

CNA Insurance

September ‘12 February ‘14 Chicago, USA Business Analyst / UAT

HSBC Universal Account Recon

Coordinator

March ‘09 – November ‘1 1 London, UK Junior Busine ss An alyst

Natwest Bank – London

Project Information – i (Brief Overview)

Project : Gantec Publishing Solutions, Schaumberg IL

Lifecycle : SDLC

Role : Business System Analyst

: October ‘14 – Till Date

Duratio

: 12

Team Size

Domain : eLearning Solutions, Publishing

Project Overview

Gantec Publishing Solutions is a leading Business to Business Software Solutions and Information Technology provider. Gantec

partners with leading publishers around the world crafting innovative solutions to help cut production costs, save time on new

product development, monetize legacy content and open new revenue streams through globalization and electronic distribution,

all ultimately increasing their bottom line and securing their growth potential. End to End solutions package includes: Editorial,

Design, Art, and Production, eBooks, Interactive Text/Work Books and eLearning services. Currently working on development of

Royalty Processing Application.

Key Responsibilities

• Documented the ‘AS-IS’ and ‘TO-BE’ process. Participated in design meetings and contributed towards creating

architecture diagram.

• Currently Gathering and documenting customer requirements along with detailed functional design specifications

and system documentation.

• Interacted with cross-functional teams to facilitate gathering of business requirements.

• Responsible for organizing meetings between various functional departments and our team in order to understand

what data they are using, what dimensions are they grouping by, how often the reports are generated etc.

• Analyzed Business Requirements and segregated them into high and low level Use Cases, Activity diagrams/State

Chart diagrams using MS Visio.

• Assisted the business resource manager and the project manager throughout the inception and elaboration phases.

• Participated in project scope definition, scheduling and cost analysis, including budgeting of the project.

• Provided client with accurate schedules and detailed plans regards to the deadlines of the project.

• Used sql databases for queries to ensure all the functional design of the application is accurate and automate testing.

• Performed GAP analysis for the modules in production, conducted feasibility study and performed impact analysis

for proposed enhancements.

• Work closely with the Business owners to gather their financial Needs.

• Participated in weekly meetings with the management team and walkthroughs.

Environment : Java, J2EE, .NET.

Project Information – ii (Brief Overview)

Project : CNA Insurance, Chicago, IL

Lifecycle : SDLC / Agile

J ASM I N E D HANASAMY, B.Tech( I T), MS (B I T)

M obi l e: +1-773-***-****/773-***-****

E m ai l abj2al@r.postjobfree.com, A l t email: j asm i nedhanasamy@ ot m ai l .com

h

Role : UAT release coordinator

Duration : March ‘14 – August ’14 (6 months)

: 26

Team Size

: P&C Insurance

Domain

Project Overview

CNA is the 7th largest U.S. commercial insurer and the 13th largest U.S. property & casualty insurer. CNA provides insurance

protection to more than one million businesses and professionals in the U.S. and internationally. The various applications are

clustered into Policy Admin, Claims & specialty. Currently managing the below applications for CNA. An important program

executed for CNA Insurance is modernization of www.cna.com

Key Responsibilities

Collaboration with development teams throughout Software Development Life Cycle process.

•

Worked with key stakeholders to develop test environment plan.

•

Worked with key stakeholders to clarify and define complex project requirements.

•

Worked with key stakeholders to provide testing resources for user acceptance testing and sign off.

•

Interface with business and development teams to understand and resolve any quality issues that are discovered

•

during any phase of the project life cycle.

Enter, maintain and manage defect information and issues in defect tracking system.

•

Established, maintained, and implemented the test methods and procedures necessary for the verification of

•

business software applications.

Perform User Acceptance Testing on changes to portals and log defects. Troubleshoot the most difficult issues and

•

defects on the portals and respond to users.

Responsible for understanding the functionality of the present reporting server and then assisted in the modification and

•

design of reports to answers End Users unusual questions.

Served as a liaison between Clients and Technical Staff to resolve any conflicts.

•

Developed Process flow diagrams to document the existing system.

•

Organized, categorized and prioritized requirements to maintain focus on project scope. Used customizable attributes

•

such as priority, status and difficulty for each requirement in order to organize and prioritize.

Environment : COBOL, CICS, UNIX, ORACLE, Java, J2EE, C++, C#, .NET, Guidewire, Phoenix, Lotus Notes, Adobe, Flex, XML,

Struts, Websphere broker, MQ, OS2 architecture, SAS, CA 11.

Project Information – iii (Brief Overview)

Project : HSBC UAR, Mettawa, IL

Lifecycle : SDLC / Agile

Role : Business Analyst / UAT release coordinator

Duration : September ‘12 – February ’14 ( 2 years 2 months)

: 54

Team Size

: Banking

Domain

Project Overview

J ASM I N E D HANASAMY, B.Tech( I T), MS (B I T)

M obi l e: +1-773-***-****/773-***-****

E m ai l abj2al@r.postjobfree.com, A l t email: j asm i nedhanasamy@ ot m ai l .com

h

HSBC – Universal Account Reconciliation (UAR) is a Reconciliation System and a Global Standard used by HSBC Business Units

world over for Reconciliation. The Cheques that are issued by the corresponding BU’s are received as ISSUES and once the

cheque gets cleared the Information comes in the form of Paids. Once the Paids and Issues are received they are reconciled in the

system ReconNET. Once reconciled they are updated in the ORACLE database. If the Cheques are not reconciled the

corresponding business users are notified. ReconNET is widely used by more than 20 B.U’s of HSBC around the Globe.

ReconNET system reconciles over 3 Million Cheques per day.

Some of the important sub projects executed for HSBC UAR, London are, Escheat processing system, HNAH legacy

conversion, Account migration from Royal Bank of Canada to HSBC.

Key Responsibilities

Gathered and documented customer requirements along with detailed functional design specifications and

•

system documentation.

Work closely with the Business owners & ReconNet users all over the world to gather their financial needs.

•

Organized information and developed business cases offering recommendations to clients.

•

D efined system scope and objectives and prepared BRD (Business Requirement Document) and FSD

•

(Functional Specification Document) on time deadlines.

Documented the ‘AS IS’ and ‘TO BE’ process. Participated in design meetings and contributed towards creating

•

architecture diagram.

Facilitated and gathered requirements and created Us e Cases by extensive requirements gathering sessions

•

and JAD sessions.

Worked on Agile methodology of SDLC with working on user stories.

•

Conducted interviews with Product Owners to kept track of backlog items from each sprint.

•

Conducted and participated in Mid Sprint Review and Spr int Retros pective meetings to analyze and improvise

•

within each sprint.

Performed GAP analysis for the modules in production, conducted feasibility study and performed impact

•

analysis for proposed enhancements.

D ocumented Use Case specifications, Business Flow diagrams, Activity/state diagram and Sequence diagram

•

using MS Visio, so the developers and other stakeho lders can understand the business process according to their

perspective with possible alternate scenarios.

Participated in weekly meetings with the management team and walkthroughs

•

Maintained a Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as

•

well as the Test Case Level.

Assisted QA team with Test Plans and executing Test Cases.

•

Planned and defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case

•

Narrative using the UML (Unified Modeling Language) methodologies.

Facilitated in the overall management of the projects including risk analysis and mitigation, status reports,

•

client presentations, defining milesto ne deliver ables and establishing critical success factors.

Handled Change Requests by capturing them in the available organizational templates & thoroughly analyzing them

•

for the impact on the existing requirements.

Reviewed and reported the progress of the project to Senior Requirements lead during all the phases.

•

Collaboration with development teams throughout Software Development Life Cycle process.

•

Alert development team to product design inconsistencies and/or deviations from standards, and recommend

•

alternatives that would lead to a more optimal user experience.

Design, execution and documentation of tests for internal product enhancements, customer demonstrations and

•

systems architecture from Quality perspective.

Environment : COBOL, CICS, UNIX, ORACLE, Java, J2EE, .NET, XML, Struts, Websphere broker, MQ, SAS

Project Information – iv (Brief Overview)

J ASM I N E D HANASAMY, B.Tech( I T), MS (B I T)

M obi l e: +1-773-***-****/773-***-****

E m ai l abj2al@r.postjobfree.com, A l t email: j asm i nedhanasamy@ ot m ai l .com

h

: Natwest Bank, London

Project

Lifecycle : SDLC

Role : Junior Business Analyst / Business Analyst

Duration : March ‘09 – December ’11 (2 years 9 months)

: 14

Team Size

: Banking & Securities

Domain

Project Overview

NatWest (officially named National Westminster Bank) is the largest retail and commercial bank in the United Kingdom. Since

2000, it has been part of The Royal Bank of Scotland Group, ranked among the top 10 largest banks in the world by assets.

NatWest was established in 1968 by the merger of National Provincial Bank and Westminster Bank. Traditionally considered one

of the Big Four clearing banks, it has a large network of branches across Great Britain. It has more than 7.5 million customers and

850,000 small business accounts. It is the largest commercial and retail bank in the United Kingdom and has been part of The

Royal Bank of Scotland Group Plc since 2000.

Some of the important sub projects executed for Natwest, London is, APECS processing system, Expansion of Account

Enquiry screen.

Key Responsibilities

Gathered and documented customer requirements along with detailed functional design specifications and

•

system documentation.

Work closely with the Business owners to gather their financial needs.

•

Organize information and develop business cases offering recommendations to clients.

•

D efined system scope and objectives and prepared BRD (Business Requirement Document) and FSD

•

(Functional Specification D oc ument) on time deadlines.

Documented the ‘AS IS’ and ‘TO BE’ process.

•

Facilitated and gathered requirements and create Us e Cases by extensive requirement gathering sessions and

•

JAD sessions.

Performed GAP analysis for the modules in production, conducted feasibility study and performed impact

•

analysis for propos ed enhancements.

D ocumented Use Case specifications, Business Flow diagrams, Activity/state diagram and Sequence diagram

•

using MS Visio, so the developers and other stakeho lders can understand the business process according to

their perspective with possible alternate scenarios.

Facilitated in the overall management of the projects including risk analysis and mitigation, status reports,

•

client presentations, defining milesto ne deliver ables and establishing critical success factors.

Worked extensively in validating the Test Plan and Test Cases to check the functionality of the enhanced

•

application and performed for the Us er Acceptance testing (UAT).

Environment : MS Office Suite, MS Visio, Oracle, Sybase, VB Script, Java Script, ASP, HTML, DHTML, MS SQL Server.

Certifications & Accomplishments snapshot

Completed Introduction to SCRUM training certificate.

Rated as the best faculty for tra ining new hires in Natwest Bank, London.

Education

J ASM I N E D HANASAMY, B.Tech( I T), MS (B I T)

M obi l e: +1-773-***-****/773-***-****

E m ai l abj2al@r.postjobfree.com, A l t email: j asm i nedhanasamy@ ot m ai l .com

h

2008 2010 MSc Business Information Systems Managements, Middlesex University, London Grade: 2:1

Modules include: Information Systems Quality Management, Knowledge Management Strategies,

Electronic Commerce and Information Technology, Web based Information Systems

Management

2004 2008 B.Tech (Bachelor of Information Technology ), Pondicherry University, Grade: Distinction

Modules includes: Data Structure, Design and Analysis of algorithms, Database Management, Networks,

VB, C++, Software Engineering, Intelligent Computing, IT and web design and Mathematical statistics .

Personal Information

Languages Known : English and Tamil

VISA status : H1 Visa valid till Sep ’17

Professional References : Provided on Request.

Travel willingness : 0% to Up to 10 %

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