Customer Service Management
Resume:
Gordon St.
Concordia, Mo. *****
9516
Derek Nevels
abj0f4@r.postjobfree.com
OBJECTIVE
To work and learn in a team oriented environment utilizing my HVAC
knowledge and experiences to increase productivity and efficiency while
minimizing downtime.
SPECIALIZED SKILLS
Reading and Drawing Motor Control Circuits Alternating and Direct
Current Circuits
Single-Phase and Three-Phase Motor Operation Electrical Theory
(Scientific Principles-OHM's Law, Resistive loads)
Troubleshooting HVAC & Electrical Recovery, Recycling, and
Reclaiming Air Conditioning
Compressors, Evaporators, and Condensers Minor Plumbing
Construction Plans Hazardous Chemical Removal
Hydronics and Steam Heat Soldering and Brazing
Inventory Control Business presentation and
customer service training
Strong Communication Skills Universal EPA Refrigerate
Certification
Customer Service Management Experience
Commercial Rooftops Single-Phase and Three-Phase
Transformers
Codes and Wiring Techniques Construction Plans
Control Panel theory, wiring and installation Troubleshooting
Sensors & Actuators
Strong Communication Skills Proven Work History and
Positive Attitude
EMPLOYMENT HISTORY
Carmichael & Sons, Independence, Missouri May 1997 to
January 2009
Field Supervisor
. Superior consumer skills, working in a fast paced environment of
private and commercial landscaping to insure quality and
artistic finished product.
. Execute company policies and business strategies and provide
overall field direction of the organization.
. Plan, direct, and coordinate field operational activities at the
field level of management, key to planning, and buying
materials.
. Ensures that preventive maintenance procedures are carried out
on a scheduled basis and completes maintenance records for all
equipment.
. Responsible for mowing and trimming privately owned lawns,
planting grass, flowers, trees and shrubs.
. Makes recommendations on the scheduling of lawn care treatments.
. Trained to maintain OSHA standards, guidelines and regulations
and ensure the safe operation of all grounds keeping equipment.
. Exceeding Management's expectations assigned goals in 2007,
while assisting co-worker with assignments and projects.
. Exceptional ability to deal professionally and effectively with
all types of people and personalities in all conditions.
. Known as the "go to" person by fellow employees when problems
arise.
. Comfortable using a computer to order inventory, schedule
employees and maintain proper all shipping records.
EDUCATION
Vatterott College - Diploma Completion (Applied HVAC/R Technology)
July 2009 - August 2010
V Perfect Attendance Award Recipient 2009 and 2010.
V Presidents Honor Roll Award Recipient 2009 and 2010
REFERENCES Available upon request
1111 S.
Gordon St.
Concordia, Mo. 64020
816-726-
9516
Derek Nevels
abj0f4@r.postjobfree.com
References
Randy Hoover
Vice President
Arrow Gates & Security
704 S Connor St
Odessa, Mo
816-***-**** work
816-***-**** cell
Cicily Hoover
House Keeping
Lutheran Good Shephard Home
202 S West St.
Concordia, Mo
660-***-**** work
816-***-**** cell
Danny Carmichael
Owner
Carmichael & Sons
2608 Coachman Dr
Independence, Mo 64055
Dave Wheatman
Vatterott College
HVAC Department
Kansas City, Missouri
816-***-**** work
913-***-**** cell
abj0f4@r.postjobfree.com
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