Administrative Assistant Customer Service
Resume:
Rodney Louis Smith
**** ******* ***** ? Memphis, Tennessee 38115 ? ************@*****.***
Dear Prospective Employer:
I have been researching company that I feel would be a good fit for my
professional interests. Specifically, I have targeted companies operating
at the forefront of their respective arenas; that do so with uncompromising
honesty and integrity; that view employees as partners in the pursuit of
corporate excellence; and the encourage and reward individual
accomplishment as well as teamwork. I am very interested in joining your
organization.
In my previous position as Office Coordinator, I greatly enjoyed the
challenges my role has offer. I have learned so much about recruiting and
sourcing. Among my strengths is the ability to see a task through to
completion. This has contributed to developing my effective communication,
analytical and resolution skills.
This, along with my considerable experience in employee relation, thorough
knowledge of polices and procedures governing sourcing and payroll
operation and superior administrative capabilities, demonstrates that I
would be an asset to the continued growth and success of your company.
I have submitted my resume for your review as the first step in the
application process. I am confident you will find my experience and
accomplishment to be strong indicators of what I would contribute as a
skilled, hardworking member of your company.
I would welcome the opportunity for a personal interview to discuss the
needs of your company and my potential contributions to it.
Thank you for your consideration.
Sincerely,
Rodney L. Smith
Rodney L. Smith
Rodney Louis Smith
6994 Oakland Chase ? Memphis, Tennessee 38125 ? {901} 282.2411 or {901}
365.0380 ? ************@*****.***
Education
LeMoyne-Owen College
Memphis, TN
{Some college course completed}
1994
Major:
Humanities
Experience
Honey Baked Ham {Seasonal}
Telephone Operator
Memphis, TN
2009-2009
? Deliver prepared sales talks, reading from scripts that describe products
or services, in order to persuade potential customers to purchase a product
or service.
? Explain products or services and prices, and answer questions from
customers.
? Obtain customer information such as name, address, and payment method,
and enter orders into computers.
Hope for Tomorrow Ministries
General Administrative Clerk
Memphis, TN
2009- 2009
? Prepare invoices, reports, memos, letters, financial statements and other
documents, using word processing, spreadsheet, database, or presentation
software.
? Read and analyze incoming memos, submissions, and reports to determine
their significance and plan their distribution.
? Open, sort, and distribute incoming correspondence, including faxes and
email.
? File and retrieve corporate documents, records, and reports.
? Perform general office duties such as ordering supplies, maintaining
records management systems, and performing basic bookkeeping work.
Spherion Staffing Service at Jabil Circuit & Global
Administrative Assistant/Office Coordinator
Memphis, TN
2006-2008
? Coordinate training classes for new hire associates for Jabil Global
distribution center. Process payroll and employment documents, recruit and
interview potential associates for the Memphis Distribution Center.
? Assisted management with various reports concerning attendance, payroll,
background and drug screenings, responsible for all training aspects
specified by the client Jabil Global and my employer, Spherion Corporation.
General Office duties included answering phones, typing, faxing and copying
of documents.
? Perform general office duties such as ordering supplies, maintaining
records management systems, and performing basic bookkeeping work.
Robert Half International {Swift Tax/Aging Commission of the Mid-
South} Data Entry Specialist
Memphis, TN
2004-2005
? Compile, sort and verify the accuracy of data before it is entered.
? Compare data with source documents, or re-enter data in verification
format to detect errors.
? Store completed documents in appropriate locations.
? Locate and correct data entry errors, or report them to supervisors.
? Maintain logs of activities and completed work.
? Select materials needed to complete work assignments.
Starr & Dupont Management Inc.
Leasing Agent
Orlando, FL
2002-2003
? Meet with prospective tenants to show properties, explain terms of
occupancy, and provide information about local areas.
? Direct collection of monthly assessments, rental fees, and deposits and
payment of insurance premiums, mortgage, taxes, and incurred operating
expenses.
? Inspect grounds, facilities, and equipment routinely to determine
necessity of repairs or maintenance.
? Investigate complaints, disturbances and violations and resolve problems
following management rules and regulations.
Randstad Staffing Service {LeBonheur Children
Hospital}
PBX Operator
Memphis, TN
1995-2002
? Operated communication systems, such as telephone, switchboard, intercom,
two-way radio, or public address.
? Answer incoming calls, greeting callers, providing information,
transferring calls and/or taking messages as necessary.
? Route emergency calls appropriately.
Rodney Louis Smith
6994 Oakland Chase ? Memphis, Tennessee 38115 ? ************@*****.***
EMPLOYMENT AND SALARY HISTORY
Honey Baked Ham
6825 Winchester Rd
Memphis, Tennessee 38115
Telephone Operator
11.09 to 12.09
Starting Salary: $7.25 per hr
Ending Salary: $7.25 per hr
Hope for Tomorrow Ministries
25 Linden Avenue
Memphis, Tennessee 38103
General Administration Clerk
04.09 to 010.09
Starting Salary: $11.75 per hr
Ending Salary: $12.10 per hr
Spherion at Jabil Circuit and Jabil Global
5100 Poplar Avenue Ste. 2738
Memphis, Tennessee 38118
Office Coordinator
04.07 to 03/2009
Starting Salary: $10.00 per hr
Ending Salary: $12.25 per hr
Robert Half International
22 North Front Street
Memphis, Tennessee 38103
Data Entry Specialist
06.04 to 12.06
Starting Salary: $9.00 per hr
Ending Salary: $10.00 per hr
Starr and DuPont Management
Orlando, FL
Leasing Agent
08.02 to 08.03
Starting Salary: $22,000 yr
Ending Salary: $ 24,000 yr
Randstad Staffing Service
Memphis, Tennessee 38103
PBX Operator
03.95 to 08.02
Starting Salary: $8.50 per hr
Ending Salary: $9.50 per hr
Rodney Louis Smith
6994 Oakland Chase ? Memphis, Tennessee 38115 ? ************@*****.***
References
Kelly Andrews - Supervisor of Customer Service
Honey Baked Ham
6825 Winchester Rd
Memphis, Tennessee 38115
Gwen Smith- Executive Administrative Assistant
Hope for Tomorrow Ministries
25 Linden Avenue
Memphis, Tennessee 38103
Email - *********@***.***
Cartina Wright- Recruiter
Spherion Staffing Agency
5100 Poplar Avenue Ste. 2738
Memphis, Tennessee 38127
901-***-**** - Office
901-***-**** - Fax
Email- *************@********.***
James Partee - On-Site Recruiter
Spherion@ AT&T Mobility
5155 Citation Drive
Memphis, Tennessee 38118
Email- ***********@********.***
Joy Lockridge - Director of Operation
Spherion Staffing Agency
5100 Poplar Avenue Ste. 2738
901-***-**** - Office
901-***-**** - Fax
Email- ************@********.***
Jamie Williams - Recruiter
Spherion Staffing Agency
5100 Poplar Avenue Ste. 2738
Memphis, Tennessee 38127
Email- ***********@*****.***
Contact this candidate