SUMMARY

. Proven leader demonstrating strong management, training, recruiting

and customer service skills

. Knowledgeable in State, Federal and Local laws, Cobra, FMLA and

Worker's Compensation

. Proven ability to handle multiple tasks, motivate employees and meet

specific corporate objectives.

. Solid team building skills, effective communicator, detailed and

persuasive

. Proven experience in virtual collaboration, virtual teams,

telecommuting, and e-mail management

PROFESSIONAL EXPERIENCE

VITEL COMMUNICATIONS Houston - Dallas, TX- Atlanta, GA 4/2006-

Present

Human Resource Specialist

. Mange HR functions including assisting the Operations Manager with

developing training plans in accordance with departmental and company

objectives for three locations.

. Oversee and conduct effective interviews to achieve company hiring

goals

. Report results of interviews and new hire metrics to the Vice

President of Human Resources and recommend enhances to the current

recruitment advertising program

. Coordinates management training for interviewing, terminations,

promotions, performance reviews, safety and sexual harassment.

. Prepares reports and makes recommendations to management on ways to

lower absenteeism and turnover percentages.

. Counsels employees concerning work related problems. Maintains

records for EEO and I-9 reporting requirements.

. Prepare employee separation notices and related documentation, and

conduct exit interviews to determine reasons behind separations.

Represent company at personnel-related hearings and investigations.

. HR database maintenance. Prepare paperwork for employee status

changes, organizational changes etc.

. Provided Benefit administration for all employee leaves and workers

compensation.

COUNTRYWIDE FINANCIAL (CONTRACT) DALLAS, TX 8/2005-

3/2006

Leave of Absence Coordinator

. Administered employee leaves managing a case load of 300 employees on

a daily basis.

. Provided training to over 150 employees on the Leave of Absence

policy.

. Reviewed, informed and discussed employee's eligibility for FMLA/CFRA

and Non-FMLA, and Personal leaves.

. Maintained records for employees out on FMLA using PeopleSoft.

. Counseled managers on FMLA policy and employee eligibility.

LABCORP HOUSTON, TX 12/2004-

8/2005

Human Resource Specialist

. Administered all FMLA, STD (Aetna), Military, and Personal leaves for

500 + employees.

. Managed employee data using ADP system.

. Created and distributed weekly HR data reports.

. Researched and reported to management on complex employee relations

issues not covered in company policies and procedures.

TYLER PIPE TYLER, TX 1/2004-

9/2004

Senior Human Resources Assistant

. Posted job openings, reviewed resumes and interviewed candidates on a

daily basis

. Conducted tours for job candidates and explained the positive aspects

of working for the Tyler Pipe.

. Created FMLA and STD reports on a bi-weekly basis.

. Track employee attendance using the point system and administered

disciplinary actions.

. Acted as point of contact for the Texas Workforce Commission,

responding to claim issues and employment verifications.

ePARTNERS IRVING, TX 05/2000-

06/2002

Human Resources Administrator

. Served as first point of contact for HR department

. Screened applicants for interviews, On-boarded new hires processing of

new hire paperwork, and facilitated orientation.

. Administered benefit enrollments.

. Served as the liaison between employees and external vendors such as;

VSP, Guardian, COBRA, and UNUM regarding 401K, FLEX 125, Long and

Short term disability and FMLA Coverage.

. Created and distributed weekly report with projected company

utilization on attrition.

EDUCATION

Texas Woman's University, Denton

BA Degree Psychology (1999)

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