Jennifer M. Marks
**** ****** **. ******, ** ~ 734-***-**** ~ abiyt9@r.postjobfree.com
Strengths
.Staff Development
.Guest Services
.Policy Development
Employment Summary
Damian Farrell Design Group 1/10- Present Studio Assistant
Writing proposals for potential clients
Using QuickBooks for all office invoicing
In charge of accounts receivable and payable
Responsible for all Human Resource activities
Creating consultants packages and case studies
Osta's Lebanese Cuisine 2/09- 9/09 Senior Server
Trained new front of the house employees
Opened and closed the restaurant
Provided service for guests
Cashier
Haab's Restaurant 12/04- 11/08 Dining Room Manager
Hired and trained new front of the house employees
Created and implemented procedures to increase cleanliness and efficiency
Oversaw shift activities of bus people, wait staff, and hosts
Was responsible for wait staff scheduling
Handled customer requests and complaints
Organized and coordinated reservations
Responsible for nightly cash drop
Secured building at closing time
Reported directly to the owner
Started as a server and was promoted to head server then dining room
manager
Education
Graduated with degree in Business Administration/ emphasis in management
Eastern Michigan University 2007