Sattwik Vaidya

Contact: 009*********** ~ E-Mail: abiyfc@r.postjobfree.com / abiyfc@r.postjobfree.com

Result-oriented professional seeking assignments in Network & Security Operations/Projects with a leading organization of

high repute

Profile Summary

A seasoned professional with 10.5 years of experience in:

~ Network/ Security Design & Implementation ~ Incident Management ~ Information Security

~ Virtualization ~ Problem Management ~ NOC Technical Support

~ Technical Project Management ~ Cisco Routing and Switching ~ ITIL Framework

• A technocrat with hands-on experience on network & security Products/Technologies leading teams for successful project

implementation while ensuring a high-quality customer experience, elevating customer satisfaction in line with SLAs and work

processes

• Demonstrated excellence in:

o Leading design & implementation of Network, Security and NOC operations as a part of Implementation & Design Team

o Providing Tier 3 technical support to Network Operations Centre (NOC)

o Expertise in managing multiple technology service areas like Firewalls, VPN, Network Design, Load Balancers, Routing,

Switching, etc.

o Serving as a part of Pre-sales Support & Project Management Group

• Proven ability to enhance operational effectiveness and meet operational goals within cost, time & quality parameters

• Excellent communication and interpersonal skills with proven abilities in resolving complex infrastructure / network related

issues

Core Competencies

• The wealth of technical expertise entails:

o Network/Security Design & Implementation

o ITIL Service Delivery

o Tier 3 Technical Support for NOC

o Perimeter Security (Cisco Firewall ASA/PIX/FWSM, Checkpoint Firewall, Juniper SSG and IOS Firewall)

o Data Privacy using Different VPNs (IPsec, DMVPN, GRE & SSL VPN)

o Security Monitoring (IPS, IDS, MARS, Arcsight, Qradar)

Data Centre Load Balancing and Optimization Application Services (Cisco ACE, CSM, Nortel Alteon)

o

Cisco Routing and Switching

o

Identity and Trust Management (Cisco ACS)

o

Datacentre Infrastructure Design

o

Network Security Benchmarking

o

Ethical Hacking / Vulnerability Assessment

o

Technical Project Management

o

Virtualization

o

Organizational Experience

Since Feb’07 with eHosting DataFort, Dubai, UAE as Senior Operations Engineer - Network & Security, Problem Manager

Key Result Areas:

• As Lead Engineer assisting in designing, deployment & support of Data/Security Network Projects in Datacentre Hosting

Environment (Dedicated Device Hosting & Shared infrastructure Hosting)

• Mentoring the Incident Response Team & providing high level L3 technical support & working as a SME including identifying

and resolving problems on Network & Security products/technology

• Rendering Pre-sales support in form of technical/requirement study of RFPs, writing up proposals

• Entrusted with the responsibility of handling:

o Execution of redesigning Primary & DR Datacentre site with 3-tier architecture provided security, redundancy & failover

o Implementing, Designing & Support of Core network & Security projects of major UAE Government Departments &

Ministries, financial, Telecom, Airlines, Retail Sectors & Banking Sectors using various technology which includes

different VPN Services (L2L, Easy VPN with SVTI/DVTI,DMVPN,SSL), Firewalls/Virtual Firewalls, Intranet/Extranet

Routing, High availability, Switching technology, Network load balancers (700+ Server Farms), Virtualization, IPS, Blade

Switches, Information Security & best practices standards within data centres

o Technical discussion forum for L1/L2 engineers and provide Customer Network setup download And Creating a knowledge

base at Site for all known problems & train the L1 & L2 Network Engineers

• Delivering solutions to pre sales team with High level network design & Low level network design for key customers complex

projects

• Collaborating with Secure Network Operations Centre (SNOC) to ensure appropriate monitoring of new solutions is included;

ensuring KB articles / Known Issues database are maintained and updated to carry out BAU phase

• Streamlining new service catalogue to Product Pricing Team related to costing of various network & security services by

introducing process for multi-scenario pricing & features set related to Hosting services(number of VPN technologies,

Firewall, Routing, Switching ports, Bandwidth & Public IP’s,Load balancers/Server farms Counts, etc.) for new customers

(e.g.: Platinum, Gold & Silver Packages)

• Performing external and internal penetration tests, network vulnerability assessments to provide a comprehensive view of the

clients` website weaknesses that are exposed to threats

• Serving as:

o Technical Account Manager for key customers and meeting with them on monthly basis in Service level meetings

o Problem Manager for resolving repeated issues in BAU Phase related to network & security

o Technical Project Manager for leading complex customer & internal projects based on the transformation, across

technology, interaction with people of various organizational ranks, Presenting ideas, solutions, and issue/project reviews to

key management and other technical stakeholders

Key Network Projects:

• • •

Emirates Airline Ministry of Public Works DM Healthcare

• • •

Dubai Financial Market Dubai Mercantile & Commodity Trimex

• •

Exchange

Dubai E-Government Dubai Municipality

•

• •

Khaleej Times Online

Dunia Finance Online Govt. Information

•

• Panasonic Middle East Authority/TRA

Ministry of Foreign Affairs

Previous Experience

Jan’06-Feb’07 with GTL Limited/Orange Business Services (Global Telesystems Limited), Mumbai (India) as Sr. Network

Security Engineer

Highlights:

• Shouldered the responsibility of handling:

o Incident Response and Monitoring team lead responsible for the development and integration of Incident Response and

Threat Monitoring

o Provided senior technical support on Network/Security Implementation of India & USA based financial, banking, retail &

government Customers

External and internal penetration tests, network vulnerability assessments to provide a comprehensive view of the clients`

o

network weaknesses that are exposed to threats

Design, testing, installation, documentation, implementation & support of global converged network technologies

o

Worked on Network design & Implementation of Data center Firewalls, VPN (DMVPN,L2L,RA ),IPS,ACS & Network

o

Load balancers,Routing & Switching & SIM Integration for Customers

Reviews of Security Operations Centre, data centres, extranets and intranets to assess controls and ensure availability,

o

accuracy and security

Risk & gap assessments to ensure compliance with Security Policy and Information Management Systems requirements

o

Trained team members in traffic and packet analysis, network intrusion techniques, network defense measures, network attack,

o

denial-of-service techniques, social engineering, computer & network forensics & network analysis

Jan’04-Dec’05 with Excel Network Technology, Mumbai (India) as Network Engineer

Highlights:

• Efficaciously worked towards the implementation of:

o Security Implementation of Firewall on Cisco PIX,Juniper and Checkpoint NG –AI at the Internet gateway

o Manage Engine ops manager and solar winds to monitor status of the links

o Checkpoint security policies to dictate user’s network right as well as securing the internal network from malicious external

attackers

o Configuration of VPN technologies on Firewall & IOS routers (DMVPN, site to site,remote access etc)

o Configured Dynamic Routing protocols like RIP V2, OSPF & BGP

• Pioneered the guidelines and standards for Change Procedures

• Spearheaded Dual Home ISP Routing with automated failover WAN technology & with HSRP/GLBP for LAN side

Academic Details

• Bachelors in Computer Applications from Sardar Patel University, Gujarat, India -First grade

Certifications

• CCIE Security (Q) (Cisco Certified Internetwork Expert)

• CCNP (Cisco Certified Network Professional)

• CCNA (Cisco Certified Network Associate)

• NCFP (NII Certified Cyber Forensics Professional)

• JNCIS-FWV (Juniper Networks Certified Specialist Firewall & VPN)

• MCP (Microsoft Certified Professional)

• MCSD (Microsoft Certified Solution Developer)

• DCASI (Data Centre Application Services Support Specialist (Cisco ACE)

• ITIL V3 Foundation Certified

• VCP 5# 137950 (Vmware Certify Professional)

• CISSP (BootCamp-Exam on track) (Certified Information Systems Security Professional)

Product/Technical Purview

Cisco Routers: 7600, 7200, 2800, 3600, 2900, 2600, 2500, 1700 & 800 Series

Cisco Switches: 6500, 37XX, 36xx, 35XX, 2948G-L3, 1900, IGX 8430 Series, Blade Switches

Cisco Service Modules: FWSM, CSM, ACE, IPSEC VPN Accelerator

Cisco Firewall: Cisco ASA 55XX, PIX 5xx, FWSM

Other Vendors: Checkpoint firewall NG-AI, Juniper Net screen SSG Firewall, Qualys Guard Security Scanner, Zylex 645

Series Firewalls

Load Balancers: Cisco ACE, CSM, Nortel Alteon

Data Centre switches: Nexus 7000/5000/2000, Nexus 1000v, vPC, vDC

Protocols: TCP/IP, UDP, NAT / PAT, DHCP, DNS, ARP, IPsec, CHAP, PAP, VTP, RIP, EIGRP, OSPF, BGP-4, TFTP,

DHCP, SMTP, SNMP, Telnet, TACACS+ and RADIUS, DES, 3DES, AES and MD5, HSRP, PPP, SSL,

Spanning Tree

VPN Technology:DMVPN, Site to Site VPN, Easy VPN, SSL VPN, and GRE

Network & Security Tools: Cisco ACS, Wireshark, Visio, ISSscanner, Nmap, Netflow, Tcpdump, netcat, Winhex, Encase, Nessus,

Netcat, Arcsight, Acunetix Web Vulnerability Scanner, CS-MARS, Snort, Cisco Works, MetaExploit

Framework, VM Ware ESXi, Exchange 2010 Basics, Netflow Analyzer

Service Management: Incident Management, Problem Management, Change Management, Configuration Management

Virtualization: Vmware Vsphere 4 & 5.x, Work station 8, SAN Architecture, VMware vCenter, vSphere High

Availability and VMware vSphere Fault Tolerance

Professional Enhancements

• Cisco Group Study

• NAG (National Anti-hacking Group)

• DEFCON & Layer One Information Security Conference

Personal Details

13th September 1981

Date of Birth:

Location: Dubai, UAE

Language Known: English, Hindi and Gujarati

Nationality: Indian

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