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Customer Service Assistant

Location:
Beaverton, OR, 97005
Posted:
October 19, 2010

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Resume:

Giang

Nguy

en

*****

SW

Lawton

St -

Beaverto

n, OR

97006

Phone:

*** ***

5061

Email:

ngiang29

06@yaho

o.com

EDUCA

TION

• Post-Baccalaureate in Finance

Portland

State

Universit

y Portland, OR Aug-10

• Bachelor in International Trade

J

u

Universit n

y of -

Commer 0

ce Vietnam 5

FINAN

CE

RELAT

ED

COURS

EWOR

K

International Financial

• Management • Valuation Finance Cases/Topics

Inves

• Fund/Derivative Securities • tment

EXPER

IENCE

Custome H&R T

r Service Bloc a

k x

S

e

a

s

o

n

2

0

1

0

• Provide clients with completed tax returns and checks

• Reconcile receipts and prepare bank deposits

• Interact with clients by phone or in person

• Conduct a pre-interview to determine their needs and match them with the Tax Professional

2

0

0

7

-

Good 2

Cash will 0

Handlin Indus 0

g try 9

• Receive cash, check, and credit card payment

• Balance cash register

Administ

rative

Voluntee

r Odyssey Hospice 2007-2008

• Organize, sort, and assign mail distribution to all employees

• Auditing charts and prepare medical packages for hospice patients

• Upgrade all office filing system

Administ

rative

Assistant Action Aid Vietnam 2005-2006

• Arrange meeting and other gatherings; making travel arrangements

• Maintain various files and forms

• Prepare report and enter data into the computer records

• Handle all administrative tasks

VP of

Outgoin

g

Exchang

e Team AISEC Oregon 2009-2010

• Ensure recruitment of exchange members

• Assist and communicate with interns when they are abroad

Make phone call to local

• companies

KEY

SKILL

S

Proficient in Microsoft Office: Word, Excel, Power Point, and

• Access

• Strong organization skills, attention to detail, self starter, fast learner, and punctual

Can work in team or

• independently

• Effective customer service and communication skills

• Bilingual - English/ Vietnamese

• Financial skills: Research analysis, Cost/Benefit analysis, Budget analysis, Financial Valuation, Problem Solving skill



Contact this candidate