Avanelle Hobson

**** ***** *******

Jonesboro, Georgia 30236

Home: 678-***-**** Cell 323-***-****

abiwed@r.postjobfree.com

Summary

A skilled Receptionist/HR assistant with 25 years of experience in a

professional environment. Ability to prioritize several important tasks at

once, works well under pressure, and observes confidentiality of clients.

I am proven to be reliable, flexible, well organized, detail oriented, and

have the capacity to shoulder higher responsibility. I look forward to

applying the knowledge acquired through a bachelor's degree in Business

Administration.

Skills:

. Avaya Soft Console, 18 lines, 1,000 extensions. h

. AS400 Inquiry Management System

. Typing (60 wpm.)

. Microsoft Word, Excel, Outlook, & Powerpoint.

. Clear, concise, written and oral communication skills.

Work Experience:

Munger, Tolles, & Olson LLP - Los Angeles, California 12/86

to 07/08

Lead Receptionist/HR Assistant,

. Greeted visitors and staff; ensured proper clearance and routing of

said parties in accordance with firm policies.

. Managed high volume phone calls in a 500-employee law firm and

directed calls to the appropriate parties.

. Tracked and reported malfunction of phones.

. Booked, scheduled, and maintained records for the use of conference

rooms, and updated employee listing.

. Maintained records of delivery, parking, collect calls, guest

register, and attorney client listing log.

. Coordinated meetings, including reserving conference rooms, arranging

breakfasts and lunches.

. Conducted receptionist's orientation and training.

. Supervised, monitored, and coached day to day activities of six

receptionists.

. Developed and implemented a Telephone/Receptionist Procedures manual.

. Assisted HR Director with administrative tasks.

. Privy to confidential information on a regular basis.

. Assisted other departments with support tasks when needed.

. Transportation Coordinator of the Rideshare Program.

. Produced and distributed staff absence reports, and attorney's

schedules.

. Scheduled coverage of unassigned secretaries and receptionists.

. Completed performance evaluations for unassigned secretaries and

receptionists.

Education:

Nova Southeastern University, Fort Lauderdale, Florida

B.S., Business Administration, 2007

Los Angeles City College, Los Angeles, California

A.A., Liberal Arts, 1998 (Dean's Honors List)

References

References available upon request

Contact this candidate