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Customer Service Manager

Location:
Lenoir City, TN, 37772
Posted:
October 19, 2010

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Resume:

Summary of Qualifications: Over twenty-five years of experience in office

administration and accounting clerical positions with strong

interpersonal and organizational skills and a keen ability to multitask a

variety of challenges and responsibilities. I am seeking to align myself

with a progressive company in a staff support position, which will allow

me to utilize my existing skills and enable me to acquire new skills.

Skills and Proficiencies: Planning /Scheduling, Customer Service,

Interdepartmental Coordination, Internet Research, Telephone/Office

Etiquette, Purchasing, Bookkeeping, Organization /Analytical Skills,

Travel Reconciliation, Microsoft Office Suite, QuickBooks, Skyward

Student Management System

Employment and Experience

Loudon County Schools, Lenoir City, TN Aug 2007

to Present

In-School Suspension Coordinator/Paraprofessional

Full-time

. Supervise students with behavioral issues utilizing positive

interpersonal skills

. Oversee academic exercises

. Document and maintain confidential student records; filing, various

administrative support assignments

Mary Wilbourn Gallery, Inc. d/b/a The Town Framery, Farragut, TN

Aug 2003 to Present

Customer Service/Accounting Part-

time

. Sales Consultant

. A/P, A/R, bank reconciliation, filing, maintain inventory,

merchandising, manage calendar

Michael Broyles Photography, Farragut, TN May 2004

to May 2006

Office Manager/Customer Service Part-

time

. A/R, A/P, payroll, travel reconciliation

. Schedule consultations, maintain client communications, schedule

photo shoots and events

Stay at home wife/mother 1987 to 2003

Volunteer - 2-3 days per week-Highland Park Elementary School, Eaton

Elementary School, North Middle School and Lenoir City High School -

Loudon County

Coordinated and managed the construction of Eaton Elementary and North

Middle Schools' Running Track, $150K project, 2000-2001

Baseline Sports Construction LLC, Knoxville, TN

1984 to 1987

Empire Paving & Sealing Company, Inc.

Full-time

Office Manager/Accounting

. Maintain customer contracts, travel reconciliation, light

accounting, manage calendar, payroll

Competition Athletic Surfaces Inc., Chattanooga, TN

1980 to 1984

Kitsmiller-Murray Company, Inc. Full-

time

Office Manager/Accounting

. Maintain customer contracts, travel reconciliation, light

accounting, payroll, human resource records

Education and Training

New Horizons Computer Learning, Knoxville, TN

2010

. Completed coursework in Microsoft Suite 2007 Word, Excel, Outlook

and PowerPoint

University of Tennessee, Knoxville, TN

2004

. Completed coursework in QuickBooks

Chattanooga State Technical Community College, Chattanooga, TN

1980

. Coursework in Accounting

University of Tennessee, Chattanooga, TN 1976-

1979

. Undergraduate Studies

Tyner High School, Chattanooga, TN 1976

. Graduate

Volunteer

. Buddy's Race Against Cancer-Thompson Cancer Survival Center

Foundation

. Knoxville Ride for Kids-motorcycle ride, Pediatric Brain Tumor

Foundation



Contact this candidate