Jefly Louis

** ******* **, ***. *

Somerville, MA, 02145

617-***-****

abivla@r.postjobfree.com

Dear Hiring Manager:

This letter is to express my interest in discussing the position posted on

the company web site. The opportunity presented in this listing is very

appealing, and I believe that my experience and education will make me a

competitive candidate for this position.

The key strengths that I possess for success in this position include, but

are not limited to, the following:

. Provide exceptional contributions to customer service for all

customers.

. Strive for continued excellence.

. Strong communication skills.

. I am a self-starter.

. Eager to learn new things.

You will find me to be well-spoken, energetic, confident, and personable,

the type of person on whom your customers will rely. I also have a wide

breadth of experience of the type that gives you the versatility to place

me in a number of contexts with confidence that the level of excellence you

expect will be met. Please see my resume for additional information on my

experience.

I hope that you'll find my experience and interests intriguing enough to

warrant a face-to-face meeting, as I am confident that I could provide

value to you and your customers as a member of your team.

I can be reached anytime via my cell phone, 617-***-****. Thank you for

your time and consideration. I look forward to speaking with you about this

employment opportunity.

Sincerely,

Jefly Louis

Jefly Louis

abivla@r.postjobfree.com ? 31 Jackson Road Apt. 1, Somerville, MA 02145? 617-

955-2227

EXPERIENCE

05/2011 - Present MaidPro Franchising Inc - Senior Account Representative

Boston, MA

2 Providing a consistently high level of customer service to prospective

clients

3 Managing multiple accounts for thousands of customers and hundreds of

franchise owners

4 Working daily with local franchises to schedule and book prospective

clients

5 Consistently meeting and exceeding sales quotas for recurring and single-

visit clients

6 Communicating operational issues to primary consultants on a regular

basis & occasionally working with franchise owners on operational

issues in regards to staffing and training

7 Managing and accurately completing specific data entry tasks in a large

client database shared with local franchises

09/10 - 04/11 G. Myrthil's Office of Financial Services - Administrative

Assistant Randolph, MA

8 Scheduled appointments for clients seeking tax filing, loan modification

and immigration council

9 Answered phone calls and provided information to existing and potential

clients

10 Created and managed portfolios for over a hundred clients

11 Planned and executed mass mailing projects during peak holiday and tax

seasons

12 Translated legal documents from French into English

01/05 - 01/10 U.S. Department of Treasury / Central Bank of Haiti -

Management Assistant Port-au-Prince, Haiti

13 Assisted the Office of Technical Assistance advisers as well as

Government of Haiti investigators, prosecutors

and magistrates on confidential financial investigations and other

miscellaneous tasks

15 Translated documents from French into English and interpreted for non-

Haitian Creole and non-English speakers

16 Coordinated daily office maintenance and repairs. Placed meal orders for

staff

17 Planned meetings for OTA Advisers with government officials and business

men

18 Filed, managed and researched sensitive documents

08/06 - 02/08 Mountain Top Ministries - Translator

Petion-Ville, Haiti

1 Translated English and Haitian-Creole for doctors, nurses and patients at

Gramothe Medical Clinic

2 Assisted doctors and nurses in understanding the needs of each of the

patients

EDUCATION

Lesley University, Cambridge, MA - (01/2015-Present)

Bunker Hill Community College, Charlestown, MA - (09/2011 - 12/2014)

New American School, Port-au-Prince, Haiti - (09/2002 - 06/2004)

SKILLS

7 Able to prioritize and work in fast paces environments

8 Sets and achieves immediate and long-term goals to meet deadlines

9 Works well both independently and as a team member

10 Proficient in Microsoft programs such as Word, Excel and Power Point

VOLUNTEER

11 Raised funds and participated in Avon's Walk for Breast Cancer

12 Volunteered at daycare center with J.F.K. Library Corps members

13 Performed for elderly residents at Edgar P. Benjamin Healthcare Center

14 Thompson Island - Outward Bound

15 Boston University's Sergeant Camp in Hancock, New Hampshire

References can be provided upon request

Contact this candidate