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Quality Assurance Manager

Location:
Windsor Mill, MD, 21244
Posted:
October 20, 2010

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Resume:

Brenda Conway

410-***-****

abis2b@r.postjobfree.com

Objective: Seeking a career in a social clinical setting that will enable me

to utilize my clinical knowledge and skills with children and families in

urban communities.

Education Master of Social Work August 2008 -

University of Maryland Baltimore, May, 2010

Baltimore, Maryland

Specialization: Children and Families:

Clinical

Bachelor of Arts in Social Work August, 2004 -

Morgan State University, Baltimore, May, 2008

Maryland

Specialization: Children and Families

Experience SOCIAL SERVICES, Baltimore, Maryland June 2003-

Present

Volunteer Supervisor, CASA Baltimore County Inc.

Towson, MD July 2010- Present

. Provided staff support to CASA volunteers

. Ensured CASA children receive quality advocacy, with an appropriate

permanency plan

. Coordinated case assignments

. Facilitated trainings ( Introducing the Law, and child welfare)

. Recruited Volunteers for the CASA organization

. Conducted performance evaluations for volunteers semi-annually

. Attended CINA court hearings ( with child and volunteer)

Social Worker, Juvenile Protection Division, Office of Public Defender

(Internship)

Baltimore, MD August 2009-June 2010

. Worked on a multidisciplinary team and through case collaboration

learned about legal defense and community-based client advocacy.

. Work with local and State organizations and systems (such as: DSS,

DJS, DHMH).

. Advocate for juvenile clients, serving as a liaison between clients

and families and the attorneys, and assisting in locating alternative

placements for youth.

. Gain valuable experience utilizing clinical skills in a real-world

environment (such as: psychosocial assessments, and evaluations.

Student Life Counselor, SEED School of Maryland

Baltimore, MD July 2008- April 2010

. Responsible for lesson planning and assisting with

development of life skills (i.e., adolescent development, study, and

organization skills, and college preparation).

. Establish and maintain a developmentally appropriate

behavior management system.

. Manage and evaluate the students' individualized goal

attainment (IEP, Personal goals, level system, behavioral goals).

. Assists in the development of personal and professional

goals.

. Fosters relationships between students and their families

. Advocate for the rights and dignity of individual students

by making decisions based on the best interest of students

Therapist, The Young Adult Institute (Internship) (caseload)

Baltimore, MD September 2008- April 2009

. Responsible for client intakes, psychosocial assessments,

initial diagnostic evaluation, and creating treatment plans.

. Provide Individual and Family therapy.

. Develop a level and point system for group home youth.

. Research available local community resources.

. Generate flyers educating therapeutic services to the

schools and local community organizations.

. Provide quality assurance audits on clinical charts

Case Manager, Pressley Ridge Treatment Foster Care (Internship) (caseload)

Baltimore MD, August 2007- May 2008

. Responsible for providing weekly contact, support, and

resources to foster parents.

. Worked in partnership with families to assure appropriate

treatment planning.

. Provided foster parents with training on communication, and

building healthy relationships.

. Responsible for completion of contact notes, attending

meetings, and trainings.

Child Care Specialist, Maryland School for the Blind

Baltimore MD, August 2006 - August 2008

. Responsible for daily monitoring of numerous students with

disabilities (such as: Mental Retardation, Autism, & Blindness).

. Medicine Technician Certification, CPR & First Aid

Certified.

. Communicated with deaf and blind students using basic sign

language skills.

Residential Counselor, The Arrow Project

Baltimore MD, June 2003- March- 2005

. Assisted and implemented life skills to emotionally

disturbed youth. (hygiene, tutoring, and adolescent development).

. Medicine Technician Certification, Certified in Behavior

Management, CPR & First Aid.

. Supervised six staff members in the absence of

administrator.

Community Service Activities

. Baltimore Police Athletic League

. East Oakland Youth Development Center

. Volunteers of Alameda County

Trainings

. Attended Maryland Association of Resources for Family and Youth

Conferences 2008

. Certificate of Completion for PTSD in Foster Children Training 2007

. Certified in Behavior Modification 2003

References Available upon request



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