Nancie Vassallo

***** ********** ****

Novi, Michigan 48377

248-***-****

abirhd@r.postjobfree.com

Qualification Summary

? Database entry ? Microsoft Office applications ?

Calendar Management

. Excel spreadsheets ? Problem solving ?

Telephone Reception

. Multitasking ? Data Entry ?

Installing new applications

. Scanned office documents ? Travel arrangements/Itineraries ?

Analytical/Research Skills

Administrative Support

? Sales and administrative support functions for office management

and general staff.

Coordinated and organized multiple priorities and projects.

Scheduled appointments, customer service,

event planning and strong interpersonal client skills used daily,

travel arrangements domestic and

international, Sales Assistant to office Manager and staff,

coordinated office webinars.

? Provided discreet services and administrative skills for a

healthcare insurance corporation. Maintained

client files, calendar management, reserved meeting rooms, managed

travel arrangements, MS

applications and databases, receptionist duties as needed, sorted

and distributed morning mail, created

medical binders for nurse case managers, proofread and edited

reports, Liaison between office

managers, detail-oriented and possess strong communication and

organizational skills and

departments, expense reports, heavy email correspondence, arranged

testing for new employees.

? Clerical and administrative duties, audited mortgage loans and

business loans, accountable for and

denying vendor licensing, daily email correspondence, assisted

Fraud Investigator with red alert

cases, quality control, compliance issues and resolution, backup

for receptionist and vendor

management, Excel spreadsheets which were compiled into reports,

handled sensitive and confidential

materials, Proofread documents, strong attention to detail

organizational skills and accuracy. Onboarding new

hires, scanned legal contract, mortgage and other documentation.

Customer and Reception

? Worked closely with HR during new employee interviewing and

onboarding process, demonstrated

ability to maintain composure with disgruntled clients members,

collected member information to

properly direct them to the correct department, preserved strict

confidentiality, assisted Case Managers

with elicit member information and mailings,

? Received visitors and special guests at front desk, orchestrated

events and business luncheons, managed

guest list's and RSVP's, corresponded with high profile business

relations, provided exemplary service

to all visitors and callers, assisted with special events and

recruiting activity.

? Corresponded with banks, county offices and title companies,

requested sensitive materials through law

offices and loan services, special paperwork requests were

answered by mailings.

Office Management

? Responsible for office supply inventory, managed office machines and

issues, organized mailing center

operations for incoming and outgoing mail, provided Vice President

with updated members services

reports, liaison between management and department staff,

coordinated testing schedules for new

employees case managers, installed new database programs as needed,

scanned mortgage and legal

documentation.

N. Rochelle Vassallo

31246 Springlake Blvd, apt 3206

Novi, Michigan 48377

248-***-****

Cast Call Productions Sales Assistant/Project Manager

New Haven, CT * Microsoft Office applications, maintained calendar

management,

1/10 to 6/13 * Maintained company files, supported office

management

Company * Managed and distributed incoming mail, email

correspondence, various database

Closed * Greeted visitors and accommodated their needs as

necessary.

1-800-***-**** * Created monthly spreadsheets for office supply inventory

* Scheduled and reserved meeting rooms, recorded meeting

minutes, travel arrangements

* Corresponded with clients, created charts, spreadsheets,

managed expense reports

* Organized sales campaigns, fundraisers, marketing

merchandise

* Arranged business lunches, breakfasts, scheduled invites

to events

* Handled confidential and sensitive material, coordinated

events and trade shows

* Managed office machines, ordering supplies, preparing

meeting agendas

United Healthcare. Assistant to Health Services/ Marketing Project

Management

Rocky Hill, CT * Used MS Office applications and company databases

8/2008 to 11/2009 * Supported VP calendar schedule and appointments,

updated medical reports, Reorganization itineraries,

travel arrangements and supplied car transportation, scheduled vendor

800-***-**** meetings, various projects, state meetings,

scheduled and greeted clients, proofread and

edited manuals, Scanned medical files/binders, member

information, expense reports,, luncheon meetings with clients, handled incoming and outgoing

company mail, provided census data for hospital patient

admittance and releases, e-mail correspondence with the

Capital of Hartford and clients, arranged training

classes, set up conference calls, greeted clients and

medical professionals. Expense reports, aligned with HR

new hire interviews and onboarding.

* Supported Sales and Marketing Department event planning

process, monitored completion stages for

events, managed merchandise inventory spreadsheets, printed

reports, scheduled sales meetings, kept meeting minutes,

navigated demographics, managed Excel

spreadsheets for Sales and Marketing reports, e-mail correspondence

with the Capital of Hartford, vendors and sister

offices, ordered educational materials. * Nurse Case

Managers support with member and client mailing list, arranged classes for

new NMC training, member issues and resolution,

educational material mailings to new members and patient

hospital releases, scheduled NCM weekly meeting rooms,

requested and installed NRM special

database programs, handled correspondence

. containing confidential and

sensitive member information, scanned medical files.

* Liaison between office Managers and

departments

* Requested and installed database

programs

Mortgage Lenders Administrative Support/Auditor for Legal Department

Middletown, CT * Database programs and MS office applications and company

databases

1/2005-1/2007 * Audited customer mortgages, duplicates of

confidential material were

Company closed destroyed and outdated material was recorded and

archived into company database.

800-***-**** * Assistant to Fraud investigator and Calendar

Management

* Worked with and protected sensitive and confidential

materials

* Scanning legal, mortgage, contracts, bank agreement

documentation * Awareness and understanding

of attorney client and work product issues

* Quality control, compliance issues and resolution

* Backup for vendor management

packages for brokers, approving/denying broker license * Ran

Excel spreadsheets which were compiled into reports

* Proofread documents, strong attention to detail

organizational skills and accuracy

N. Rochelle Vassallo

31246 Springlake Blvd, Apt 3206

Novi, Michigan 48377

248-***-****

Education

Oakland Community College

Business Management

Associates Degree

Graduated 12/1989

Royal Oak, MI

Wayne State University,

Journalism

Bachelor of Arts Degree

Detroit, MI

C.A.T.S. Company

Computer Training and Technology

Troy, Michigan

Skills

Strong communication and verbal skills, analytical and detailed

focused, Strong research skills, computer and technical

literacy with MS Office programs and various databases,

flexibility managing multiple projects, multitasking and customer service.

References

Jennifer Dinwoodie 860-***-****

Jeff Spiegel 203-***-****

Walter Chidyauskiu 248-***-****

Contact this candidate