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Customer Service Administrative Assistant

Location:
Beverly Hills, CA, 90210
Posted:
January 06, 2013

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Resume:

• POLLIN FARZIN

• Beverly Hills, CA

310-***-****

• abips9@r.postjobfree.com

• PROFILE:

• Diligent, detail-oriented Administrative Assistant knowledgeable of all office functions,

with a solid background in the healthcare field.

• Strategic planning, organizational restructuring and relationship management.

• Excels at multi-tasking in a fast-paced environment, completing projects within time and

budget constraints.

EDUCATION:

• UCLA

06/2010- 06/2012

• Major: Gender Studies

PROFESSIONAL EXPERIENCE:

Beverly Hills Vein Center: Dr. Gradman, Vascular Surgeon 09/2010-Present

Dr. Gradman- Vascular Surgeon

09/2010-Present

• Office Assistant Beverly Hills,

CA

• Duties include: Checking in patients, answering a multi-line phone system, learning the

fundamentals of vascular surgery, creating excel documents, faxing prescriptions to pharmacies,

and assisting the doctor with sclerotherapy.

• Ensure that HIPAA Notice of Privacy Practices Notice is on display

• Oversee patient relations & handle patient complaints, under Dr. Gradman’s indirect

supervision

• Prepare financial treatment plans and present plan options about Endovenous Laser

Treatments, Radio Frequency Ablations, Phlebectomy’s, and sclerotherapy to the patient at the

end of their appointment

• ATM Worldwide Services 08/2009-

02/2012

• Sales Representative Beverly Hills,

CA

• Responsibilies included: Finding locations, providing customer service, vaulting, and

managing ATM machines.

• Assisted in account executive duties by obtaining new locations and vendors to increase

sales revenue

• Managed accounts and provided sales manager with weekly reports for prospective

accounts

• Delagated businees transactions, obtained new accounts, and provided accounts with the

utmost customer service, by providing ATM services to meet consumer needs.

• Exceeded company quota by increasing revenue through marketing and interpersonal

communications.

• Macquarie Cook Energy 02/2008-

06/2009

• Administrative Assistant Los

Angeles, CA

• Duties included: Couriered all outgoing packages, maintained supplies, conference room

appearance, performed all FedEx orders, supported all members of Macquarie Cook team with

outstanding commitment and drafted letters, created Excel spreadsheets, researched, and

answered multi-line phone system, faxed and photocopied.

• Tiffany & Co. 11/2007-

01/2008

• Seasonal Ambassador Beverly Hills,

CA

• Duties included: Answering busy phones, gift-wrapping, and processing orders.

• Support the maximization of sales through superior customer service and operational

support.

• Greeting and providing customers with knowledge of Tiffany & Co. products, servicing

offerings and where they are located within the store.

• Law Offices of T.

Elizabeth Fields 06/2006 – 10/2006

• File Clerk

Beverly Hills, CA

• Duties included:

Scanning various files, filing legal documents, picking up busy phones, and assisting the

paralegal with writing subpoenas.

• Coordinate appointments, meetings, and business travel.

• Oversee and coordinate acquisition and maintenance of legal research and reference

materials for office, including hard copy and electronic materials

• Plan, support, and implement logistics for executive level internal events.

• SKILLS:

• LANGUAGES:

• Speak fluent Farsi

• Conversational in Spanish

• Learning French & Hebrew

• COMPUTER SKILLS:

• MS Office (Word, Excel, PowerPoint, Access, Outlook)

• Internet Research

• OFFICE SKILLS:

• Telephone & Front Desk Reception

• Customer Service

• Filing, Database & Records Management

• Executive & Administrative Support

• Reports & Spreadsheets

• Complaint Handling

• Data Entry (75 WPM)

• REFERENCES: Upon request



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