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Customer Service Manager

Location:
Aiken, SC, 29805
Posted:
October 21, 2010

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Resume:

Melissa Hiers Nguyen

**** *** **** **** ****, Aiken, South Carolina 29805

( 803-***-**** (

abipqx@r.postjobfree.com

Skills Microsoft Office 2003/2007 Word, Access, Excel,

PowerPoint, Outlook, Outlook Express 10 Key, General

Ledger, A/P, A/R, Fax, Notary, 45wpm, QuickBooks Pro, Quicken,

Peachtree, Documentum, eRoom, Review/Audit Files, Adobe 9.0, GET

Certified, QAIS, Earned Value Mgmt.

Experience Administrative Assistant I/Procurement

July 2010-October 2010 Shaw/Areva MOX Services, LLC, Aiken, South

Carolina

* Reviewed/Audited 5000+ vendor files for

technical/quality reviews

* Verified files had all appropriate paperwork for TORs or

MODs.

* Communicated with Buyers to verify information

pertaining to files.

* Scanned/submitted documents into Documentum via eRoom.

* Organized/maintained main file room.

Full-time Student

August 2008-May 2011 Aiken Technical College, Aiken, South Carolina

* Associates Degree in Business Technology/Accounting

Territory Manager

August 2006-September 2007 FloorServe, Inc., Dalton, Georgia

* Serviced the carpet area in ten different Lowe's stores.

* Placed new products in carpet area, pulled discontinued

samples.

* Conducted inventory on all stock carpets, runners,

carpet tools, and cleaners.

* Maintain ongoing store files for each store serviced.

* Train Lowe's employees on regular basis of new products

and customer service techniques, and any new literature

pertaining to the care of the carpets.

Educational Interpreter for Hearing Impaired Children/Oral

Facilitator

April 2000-August 2006 Aiken County Public Schools,

Aiken, South Carolina

* Interpreted to deaf student(s) in classroom setting on

lessons being taught.

* Helped the deaf student(s) communicate with hearing

peers and teachers.

* Tutored deaf student(s) one on one basis.

Office Manager

May 1996-April 2000 Calvary Homes Inc., Aiken, South

Carolina

* Prepared title applications, contracts, and hard copies

of mobile homes from factory.

* Accounts payable/accounts receivable, timesheets, bank

drops, employee scheduling, maintenance scheduling with

customers, notary.

* General office duties; phone, filing, customer service,

faxing, copies, etc.

Education Middleburg High School, Middleburg, Florida 1984-1987

St. Andrews, Columbia, SC - GED 1990

Aiken Technical College - ABT/Accounting 2008-2011



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