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Sales Customer Service

Location:
Bronx, NY, 10462
Posted:
August 31, 2010

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Resume:

RITA AGYIRI

**** ************ ******, **? Bronx? New York?10462? (347) 369-

8302?abiozi@r.postjobfree.com

Summary of Qualifications

Excellent problem solver with the ability to multi-task and adapt to

changing environment. Proven capability to perform. Strong analytical and

planning skills, combined with the ability to coordinate the efforts of

many to meet and exceed organizational goals. A Self motivator with high

energy, hardworking and very responsible.

Education

Masters in Accounting and Finance, Keller Graduate School of Mgt, NY

10/2008-Present

Banking & Finance, University of Ghana, Legon, Accra

2001-2004

Professional Skills

? Microsoft Office ? Telephone Skills ?

Accounting ?Problem Solver

? Microsoft Windows ? Filing /Editing ?

Customer Services Skills ?Management Skills

? Microsoft Excel ?Typing (50w.p.m) ?Data

Entry

Employment History

Freelance Language Interpreter

2/2009-Present

Legal Interpretation Services

? Conduct both consecutive and simultaneous interpretations in some West

African Languages

Sales Associate

7/2009- Present

TJ Marx/ Marshalls

? Ring up sales for customers

? Conduct markdowns and process merchandises

? Assist customers in making their shopping experience interesting

? Aided in the conducting of inventory

Sales Associate

11/2008- 12/2008

Macy's

? Coordinated sales and marketing activities between customers and the

marketing team

? Assisted in processing and replenishing merchandise and monitored floor

stock

? Participated in ringing up sales at registers and bagging merchandise

? Maintained awareness of all promotions and advertisements

? Ensured that each customer receives outstanding service by providing a

friendly environment, which included greeting and acknowledging every

customer, maintaining solid product knowledge and all other aspects of

customer service

Project Assistant (GHEITI and NREG)

1/2008-08/2008

Ghana Extractive Industries and Transparency Initiative/Natural Resource

and Environmental Governance

? Participated in the organization and preparation of high profile meetings

? Responsible for tracking and preparing workshop budget

? Provided support to the Coordinator and State officials during

negotiations

? Represented the Ministry in workshops in conjunction with the civil

society groups and Development Partners

MDBS Desk Officer

11/2006-8/2008

Multi Donor Budget Secretariat

? Prepared Minutes, and reports from meetings

? Drafted correspondences and Memos

? Coordinated the release of loans and grants to the Government

? Prepared for meetings and corresponded with intended representatives of

upcoming meetings

? Participated in preparation of working documents for high profile

meetings

? Created and Reconfigured clients' database

Administrative Assistant

11/2006-

12/2007

Central Tender Review Board

? Directed and coordinated the activities of the Board

? Responsible for screening calls, making travel and meeting arrangements,

preparing reports and financial data and clients relations

? Maintained procedures manual to ensure consistent compliance with Ghana's

Procurement law, Act 663

?Composed correspondence based on knowledge of the Board's intentions and

prepared documents of a highly confidential and sensitive nature

Data Entry

11/1995-12/1996

Registrar General's Department

? Handled general administrative duties such as;

? Data Entry functions; filed, faxed, photocopied and mailed

correspondences

? Channeled incoming phone calls

? Created and reconfigured client databases

? Performed all other assigned duties



Contact this candidate