Customer Service Sales

OBJECTIVE

Seek a position where I can contribute in an administrative function

within the Human Resource industry by building on the skills

developed through work experience and relevant coursework. My strong

drive, energy, and motivation in combination with the Urban Energy

will create a winning team.

PROFESSIONAL EXPERIENCE

Trek Bicycle Store Columbus, Sales Manager (June 2008 - Current)

. Oversee the Sales floor and supervise the Sales team of 5

associates.

. Certified Fitter - Attended Basic Fitting Seminar by

Michael Sylvester.

. Develop strategic plan for purchasing and processing

orders in the Ascend retail management software.

. Create unique seasonal displays in order showcase new

products.

. Member of a 4 person team that plans, organizes, and

implements the annual Breast Cancer Awareness Ride put on

by the Trek Bicycle Corporation.

. Established a Women Who Ride club in 2009 of 30 active

members.

. Consistently top Sales performer, selling over $500,000 in

merchandise in two years.

SkyBus Airlines, Flight Attendant (June 2007 - April 2008)

. Helped launch efficient and effective operations of

startup airline at Port Columbus International Airport

. Collaborated with Flight Attendants, Pilots and Management

to create and provide the best flight service available to

passengers.

. Handled a multitude of tasks under extreme pressure and

tight deadlines.

. Facilitated with boarding supervision.

. Assisted with customer service during a period of

phenomenal company growth.

. Received recognition for successfully loading planes and

preparing for departure in under 25 minutes.

. Worked well individually and as an integral part of a

team.

Gentle Foot Care, Receptionist (June2007 - November 2007)

. Maintained general office functions for 7 branches.

. Acted as a liaison between health care providers and

patients.

. Verified the amount owed to the insurance companies

through the patient's accounts.

. Computed, recorded and reconciled the daily income.

. Assembled insurance files to maintain compliance with

industry standards.

EDUCATION (August 2003-May 2007)

Muskingum College

Major: Sociology

Minors: Psychology and Philosophy Minor

. Related coursework: theories of personality, cultural anthropology,

human sexuality, environmental sociology, peacemaking, logic and

critical thinking, learning and motivation, social problems in

contemporary America, abnormal psychology and social psychology.

RELEVANT EXPERIENCE

. Proficient in Microsoft Office, Ascend retail management

software, Ascend Analytic, Dexter Extranet Website

. Exceptional communicator with expertise in all facets of

reading, writing, verbal, and auditory.

. Certified in CPR and First Aid

Contact this candidate