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Administrative Assistant Manager

Location:
Amarillo, TX
Salary:
14.50/hour
Posted:
January 18, 2015

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Resume:

KATHLEEN McAVOY

**** ********* ****, ************ ** 32256

904-***-**** ? abim0c@r.postjobfree.com

PROFESSIONAL EXPERIENCE

INVITATION HOMES, Jacksonville FL - October 2013 - Present

HOA Administrative Assistant - Property Management Operations

. Responsible for handling violations and amenity access for 1500

properties in 487 HOA's.

. Updated and closed out old violations in order to bring information up

to date.

. Created a violation record for each in the property record in

Salesforce.

. Issued work orders in Yardi as needed for IH issues.

. Scanned all documents into the salesforce folder.

. Sent violations to appropriate Portfolio Manager for follow-up with

tenant.

. Sent email to HOA representative stating that the violation was

received and information on handling.

. On a weekly basis, followed up with Portfolio Manager and/or Service

Manager on status of work.

. Closed out violations and advised HOA of same.

. Updated HOA files with current C&Rs, ARC Reporting Information, etc.

. Issued paperwork and check requests for Amenity Access for new

residents.

. Responded to all inquiries from staff, HOAs, and residents regarding

HOA issues/concerns.

. Updated billing records and HOA information.

. Filled in on the reception desk and created a new system for accepting

payment checks.

EAGLE HOMEBUYERS, Jacksonville FL - November 2011 - August 2013

Office Assistant

. The company handled Lease/Purchase properties for people who were

credit challenged and could not obtain traditional mortgages and

assisted sellers in finding the right potential buyer.

. Finding properties for sale by owners, contacting the sellers,

obtaining information regarding the property and submitting the lead

for follow-up by the office manager.

. Speaking to buyers, collecting their information, matching them to a

home.

. Creating Lease/Purchase closing documents for attorney's office.

. Use of Aweber for email blasts and callfire.com for text blasts.

. Creating and posting the new listings on the web-site and also various

other sites such as Craigslist, Zillow, Trulia, and Classifieds.

. Keeping mypbnext.com up to date with listing information.

. Assisting with material for open houses.

. Scanning contracts and leases into the system and maintaining a hard

copy file.

. Worked with web designer to create new website.

. Assisting new investors with setting up their systems.

. Ordering office supplies, signs, going to the Post Office, and

anything else needed.

. Creating handwritten signs that are used to advertise in front of

houses, along roadways, etc.

THE BLOOD ALLIANCE (TBA), Jacksonville, FL - October 2009 - April 2011

Executive Administrative Assistant

. Provided direct support to CEO, COO, and Medical Director and

coordinated quarterly Board of Directors meetings.

. Arranged travel, maintained expense reports, updated phone lists, and

set-up audio/video conferences utilizing Meet-me and Web-Ex, arranged

travel and filled in at the reception desk when needed.

. Developed general information guide as a reference for administrative

staff and new hires.

. Introduced monthly administrative meetings.

. Created a confidential donor letter guide and templates for the

Medical Director.

. Established standard job duties for Executive Administrative Assistant

position.

. Redesigned the monthly on-call schedule so that each department

received a dedicated cell phone and number

FETCH PET CARE, Yonkers, NY - August 2007 - June 2009

Owner/General Manager

. Owned, operated, and established company offering pet services to

local clients.

. Hired, trained, and directed 10-20 employees, monitoring and

evaluating performance.

. Consistently exceeded customer expectations by ensuring quality

services and building long-term relationships.

. Created interactive reservation schedule for use by clients and

employees.

PFIZER, INC., New York, NY and Parsippany, NJ

Executive Administrative Assistant, Corporate IT NY & NJ

2001-2007

Senior Fleet Administrator, Corporate Fleet Dept. NY

1998-2001

Administrative Assistant VII, Corporate IT NY

1996-1998

Administrative Assistant VII, Distribution & Transportation Services

Division 1994-1996

Secretary VI, Distribution Services 1988-

1994

Secretary VI, Human Resources Benefits Dept.

1971-1973

. Planned, managed, and provided leadership for administrative

operations. Facilitated 4 annual off-site group meetings which

included, but was not limited to, securing meeting location, contract,

budget, invitations, speakers, agenda, presentations, on-site office,

food, gifts, transportation, meeting events, handouts, badges.

. Responsible for all domestic and international travel arrangements,

processed expense reports and transportation.

. Served as liaison between reporting groups.

. Efficiently trained administrative staff and coordinated workflow.

. Utilized WebEx and Net Meeting to conduct video and audio conferences.

. Developed executive presentations using PowerPoint.

. Scheduled conference rooms, stocked with necessary supplies and

ordered food.

. Processed payroll for employees, issued and maintained log of

equipment including blackberry's, laptops and desktop equipment.

. Processed SOWs for purchase orders.

. Maintained and updated confidential information.

. Resolved issues between personnel and vendors.

. Relocated personnel to NJ location which included working with

vendors, assigning space, ordering equipment, approving work orders

and invoices, set up of phone system and running wiring and cables.

. Actively served on Disaster Recovery Team.

. Oversaw on-boarding and off-boarding of consultants through GIDM and

IMS, introducing new forms, guidelines, and processes.

. Responsible for tracking projects and keeping project teams organized

and on target.

. Maintained Corporate Fleet database of more than 10K drivers.

. Oversaw shipping and transferring of vehicles to drivers/storage

facilities, authorized repairs, vehicle wrecks, and sales.

. Actively participated in merger of Pfizer and Warner Lambert Fleet

Departments.

. Introduced and implemented program to collect money from drivers for

traffic tickets.

. Addressed driver issues and complaints, improving operational

efficiency.

TRAINING

Microsoft Office Suite - Word, Excel, Powerpoint, Outlook, Gmail

Salesforce, Yardi, Aweber, Callfire, PBNext, Zillow, Trulia,

Craigslist, WebEx, BBCS

All Office Equipment

Vendor Management

IT Policy Awareness

CBT

OSHA Safety Regulations

Project Mentor's Training

DCIM (Data Center Infrastructure Management Software)

RACI for Project Management

FDA Regulations



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