***** **** ****** # *** ? San Antonio, TX 78216
Cell: 210-***-**** ? abikvq@r.postjobfree.com
* ******** ******** ? Network Engineer ? Systems
Administrator
* ****** ********* ***ERTISE IN A CAREER SPANNING 12 YEARS
Energetic and talented IT Professional with demonstrated ability to provide
robust, flexible, and affordable network systems. Extensive hands-on
experience in IT infrastructure, from needs analysis and design, to
installation, testing, troubleshooting, repair, and maintenance.
Outstanding communication skills, with proven ability to relate highly
technical information in an easily understandable manner at all levels.
Resourceful, creative thinker with ability to multi-task and prioritize
deadlines. Highly motivated and dependable with a passion for learning new
technology concepts to deploy stable and secure computing environments.
CORE COMPETENCIES / TECHNICAL EXPERTISE
Network & Systems Administration ~ Network Design ~ Capacity
Planning/Forecasting
Network Security ~ Troubleshooting ~ Communications ~ Technical
Documentation ~ Help Desk
Customer Service ~ Web Page Design ~ DB Administration
Programming/Scripting ~ Computer Lab Setup
Operating Systems: UNIX, Linux, Microsoft Windows Server, Microsoft
Windows (all workstation platforms including Vista),
Exchange Server, Active Directory, VMWare, VMWare ESX
Networking: Novell Netware 4.11/5.0/5.1/6.0/6.5, Border Manager, GroupWise,
LAN/WAN Administration and Management
Hardware: Cisco Switches, Routers and Firewalls, Linksys and NetGear
Network Products, Network Printers, Desktops, Workstations,
Servers
Utilities: Cyber Patrol, Apache, Sendmail, Terminal
Services, Partition Magic, Norton Ghost,
Symantec Antivirus/Endpoint Protection,
McAfee Antivirus, Encryption (PGP, McAfee
Endpoint Encryption), Zone Alarm Pro,
ActivClient, Tumbleweed DV, Tripwire, Nmap,
Nessus, Retina Scanner,
Ethereal/Wireshark.
Applications: Microsoft Office Suite, Internet, E-mail, Medical (EMR,
Patient Database), MS SQL, MYSQL, IIS 6.0, Apache and
Tomcat web applications
Clearance: NAC/Secret Eligible
1 PROFESSIONAL EXPERIENCE
Security Engineer/PKI Systems Engineer Intermediate, (2010 - Present)
Contractor - Fort Sam Houston, Sam Houston TX
Duties/Responsibilities: Provides intermediate assistance to MEDCOM PKI
solution as Tier 3 support. Acknowledges trouble tickets within one hour
of receipt. Acknowledge Configuration Control Form(s) (CCF) within one day
of receipt. Gathers technical information on current middleware
[ActivClient and ActivCard Gold] and OCSP [Tumbleweed Desktop Validator]
client software packages - all information is obtained within the first two
weeks of a project. Analyzes current and future MEDCOM-Specific middleware
configurations. Analyzes current and future MEDCOM-Specific OCSP
configurations. Conducts and coordinates Pilot programs for MEDCOM
middleware configuration updates and software upgrades. Conducts and
coordinates Pilot programs for MEDCOM OCSP configuration updates and
software upgrades. Analyzes current Common Access Card (CAC) readers and
driver components to ensure compatibility within MEDCOM Forest. Analyzes
site data and traffic to maximize online impact of all initiatives.
Key Accomplishments:
. Smart Card enabled Development and Production test environments
. Installed and configured Tripwire in Development environment
. Reviewed and re-configured PKI virtual lab environment
. Manages multi server VMWare ESX Server lab environment
. Attained CEH, ECSA and CNDA Certifications
. Installed and configured Symantec Endpoint Protection and Symantec Email
Protection Consoles in Development environment
. Scanned a number of servers with Retina Security Scanner
Network Administrator, (2007 - 2010)
GC Services, Lansing, MI
Network administrator for all building Novell, Linux, and Windows servers.
Also provides installation and maintenance of all workstation hardware,
software, and peripherals. Creates and administers network user accounts
and filesystem access privileges. Ensures SLA uptime for all server and
network hardware in the building with no more than 20 minute downtime
deadlines for a 24/7 office structure, also provides 24/7 on call support.
Setup and manages BlueCoat proxy server and Zenworks 7 application server.
Writes technical documents, Business Continuity Plans, Disaster Recovery
Plans, statement of work, and technical specification documents for planned
network projects. Project lead on all network related projects and
upgrades.
Key Accomplishments:
. Received the Network Team Service Level Standards Award for 2008
. Network Team Lead from 2008 - Present
. Attained Microsoft Certified Information Technology Professional (MCITP):
Enterprise Administrator Certification.
. Attained Certified Information Systems Security Professional (CISSP)
Certification
. Worked with State of Michigan Security Group on many projects (assisted
with network vulnerability assessments)
Lead Network Engineer, (2002 - 2007)
Technology Specialist, (2001 - 2002)
West Branch/Rose City School District, West Branch, MI
Lead network and system administrator for district-wide Novell servers and
WAN network spanning 3 facilities. Provides installation and maintenance of
RedHat Linux web server, Cisco switches and routers, all hardware,
software, and peripherals. Ensures timely and courteous first level support
of hardware, software, and networking issues to group of over 2,000 end-
users.
Key Accomplishments:
. Promoted to District Lead Network Engineer eliminating vendor
outsourcing, resulting in $15k annual district savings.
. Managed all network operations and network security for a five building
school district, using WAN technologies via T1 lines, Novell Border
Manager Proxy and Firewall, Groupwise email system, and Cisco routers.
. Guarantees robust and powerful network solutions through the management
of network applications and resource monitoring.
. Selected to lead technical support team resulting from outstanding
mentorship to district support personnel and positive management
feedback.
. Aggressively completed seven technical certifications greatly enhancing
knowledge and performance levels.
. Directs the set up and management of district web server, applications,
and Intranet/Internet email systems.
Instrumental in implementing open source solutions, setup and manage all
backend network applications saving thousands of dollars in outside
technical support and find many low cost ways to manage network resulting
in very little user downtime.
Network Technician, (1999 - 2001)
Kirtland Community College, Roscommon, MI
Backup Network support for the LAN and WAN Administrators. Junior Linux,
Unix, Novell and Windows Administrator. Created Unix user accounts for
RADIUS server used for dialup internet accounts and Email, Administered
Lyrus Email Lists, Backup Administrator for Blackboard server, and E-
Learning Support. First Level Helpdesk User Support.
Network Engineer 1998 - 2007
Certified Networking, West Branch, MI
Provide network consulting services to SMB's applying knowledge of
progressive network design and development strategies. Leverage skill with
several innovative systems analysis and design methodologies to complete
numerous projects. Educate clients in A+ concepts and LAN/WAN networks.
Examined a wide variety of current systems, their components, and related
quality assurance practices.
Major Projects Include:
. Network design and implementation for over 20 organizations in the area.
. VPN connections for offices having remote satellite buildings or other
outside connection needs.
. Designed Active Directory and Edirectory (Novell) structure for many
offices.
. Re-designed network backbones (including cabling and network hardware).
. Designed Security Practices for many County offices and Medical
Professional Offices.
2
3
4
5 CERTIFICATIONS
Certified Network Defense Architect (CNDA) 2010
EC-Council Certified Security Analyst (ECSA) 2010
Certified Ethical Hacker (CEH) 2010
Certified Information Systems Security Professional (CISSP) 2010
Microsoft Certified Information Technology Professional: Enterprise
Administrator (MCITP) 2009
Microsoft Certified Technology Specialist (MCTS) 2008
Microsoft Certified Systems Administrator (MCSA) 2008
Microsoft Certified Professional (MCP) 2006
CompTIA A+ Professional 2005
CompTIA Server+ Professional 2005
CompTIA Linux+ Professional 2004
CompTIA Security+ Professional 2004
Novell Certified Network Administrator (CNA) 2002
CompTIA Network+ Professional 2001
6 References/Recommendations
Jay Collins, M.D. and Jan Collins, R.N.
20202 728th Avenue
Dassel MN 55325
March 8, 2010
Re: Jason Hough
To whom it may Concern:
We have had the privilege of knowing Jason both professionally and
personally for nearly ten years. We ran a private practice, and of
course, had no "IT" department to assist us with various computer issues.
Jason's name was given to us, and we not only were happy with his work, but
we essentially put him on a retainer to keep us up and running at all
times!
He came to us to try and diagnose a network issue we couldn't solve that
had been put in by another person. He not only diagnosed the problem, but
completely re-wired and re-worked our network. We immediately went from a
"sort of" functioning computer system to a well-oiled machine. Jason was
always available to come in and help any of our staff, was available on the
phone, immediately got back to us for issues, and was excellent at training
all of us. He is patient, kind, and extremely knowledgeable.
There came a point where we decided to implement an EMR system, and of
course, needed to be HIPAA compliant. Jason was accredited in that, and
made our EMR system work well and we were compliant in every way with our
requirements. He established a large system of security for our computers
and our office, incorporating back-up systems, security cameras, etc.
It is my understanding that Jason has recently become CISSP certified,
which is quite an accomplishment in and of itself; we were not surprised to
hear that, though, as we know what the man is capable of. What we also
always appreciated about Jason was that he was dependable, reliable, and
honest. He has integrity, and he does what he says he'll do.
We both would have Jason work for us again in a heartbeat. One of the
greatest disappointments in closing our practice and moving was that we
were going to be too far away from Jason to take advantage of his
expertise!
Anyone that hired Jason would be happy they had done so; this is a
wonderful young man that would be an asset to any environment that needed a
knowledgeable, cool head to solve their problems.
Please feel free to contact us directly if you have any further questions.
My cell phone number is 320-***-****.
Sincerely,
Jay and Jan Collins
March 26, 2010
To Whom It May Concern:
I am writing as a professional reference for Jason Hough, Network
Administrator. I have worked with Jason for 2 & years and find him to be
very well-informed. I have observed his focused study habits as he
prepares for certification exams and I am impressed with his knowledge
base. When he is uncertain about something, he will research the issue
before giving a reply or opinion. He knows where to find the answers in a
timely manner.
Jason is very personable and pleasant to work with. He always has a smile
and is friendly and helpful. I really enjoy working with him.
I also had Jason work on my home PC. In addition to cleaning up my virus
and hardware issues, he offered me advice to keep my computer running
efficiently. I was so pleased with the results, that I had him work on my
net book and have recommended him to several friends and family members.
Additionally, he has made himself available for any questions or concerns
which may arise.
I highly recommend Jason to any company considering him for employment. He
will be a great asset to any business.
Sincerely,
Ronda Allen
Lead Operator
GC Services
March 26, 2010
To Whom It May Concern:
This is my letter of recommendation for Jason Hough. I have been a
co-worker of Jason's for over a year. Jason has always been very pleasant
and easy to work with. Jason always has a smile on his face and is very
willing to help anyone that needs assistance.
I have personally observed Jason preparing for his certification
examines and have witnessed his study habits. Jason has an extensive
knowledge base and is willing to share any information he may have with
anyone who may need it. If Jason does not have the answer he will research
the question until he can give an informed opinion.
Though Jason has been a wonderful asset to our company he has also
been extraordinarily helpful with my individual IT needs as well. Jason
assisted me personally in the purchase of a laptop and was always available
for questions or concerns whenever I needed him.
Jason would suggest any upgrades or fixes that might be required to insure
the safety and reliability of my laptop.
I highly recommend Jason Hough to any organization for employment.
He is a team player and would make a great asset to any company. If you
have any questions or concerns please feel free to contact me at 517-290-
7262.
Sincerely,
Anjil Tyler
Computer Operator