Manager Insurance
Resume:
Michael Charles O'Connor
Weymouth, Ma. 02188
******@***.***
Education
(B.S., Criminal Justice, Northeastern University, Boston, MA
Graduated June 2002
Professional Experience
(Sales Manager, Northstar Insurance Services, Inc., Needham, MA
March 2007-Current
A producer /Manager with a book around $2,000,000 in more then two years of
selling and managing 8 employees for the current agent. My average account
is $25,000 and my primary markets are Selective Insurance, Travelers
Insurance, Peerless Insurance, I prospect via cold calling, knocking on
doors, sending flyers and following up with referrals. I prospect for
clients, get policy information, fill out accords and work with
underwriters to get pricing and approval. I then create proposals to
present to prospective clients. Once a client I continue to work with my
customers by being at there service twenty four hours a day. Work with
account manager in order to market clients to competitive carriers in order
to ensure each client is receiving the best pricing and coverages at
renewal.
(Business Products Specialist, Sentry Insurance, Highland, NY
June 2004-March 2007
Increased premium volume through the retention of existing accounts and
acquisition of new profitable business accounts. Retained profitable
business by providing effective quality service to policyholders, including
total insurance planning, consisting of analyzing existing insurance,
assessing needs and meeting those needs through the sale of Sentry products
with a strong emphasis on cross-selling and account completion. Conducted
policy audits, which involved a periodic review of the adequacy of present
insurance coverages.
(Medical Malpractice Risk/Claims Examiner, AIG, New York, NY
March 2003- June 2004
Proactive handling of both litigated and non-litigated medical malpractice
cases in all fifty states. Assessed liability, proximate cause, and damages
issues; verified both primary and excess coverages; addressed reserving;
liaison between people and departments to streamline processes; maintained
insured confidentiality; provided excellent customer-drive service. This
challenging role involved negotiating, analyzing and resolving medical
malpractice and GL claims on primary and excess levels. I analyzed coverage
issues, executed investigations and negotiated settlements. In this role I
was responsible for participating in mediations, attending trials, and
conducting outside claim audits. I was promoted at this company after
seven months of employment to a Claims Analyst II.
Licenses, Awards, and Accomplishments
( Massachusetts Property and Casualty Insurance License
( Massachusetts Life Accident and Health Insurance License
( Dean's list at Northeastern University
(Wrote proposal regarding the Death Penalty in Texas. The proposal focused
on financial results indicating cost-benefit analysis. The final
recommendations were given to the Governor of Texas and the Criminal
Justice Board of Texas.
Computer Skills
(Microsoft: Word, Excel, Outlook, Publisher, PowerPoint, Visio; Tam; OASIS,
Toolkit, E-Toolkit, Newstracker;; Lotus Notes
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