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Customer Service Manager

Location:
Sioux Falls, SD, 57106
Posted:
October 26, 2010

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Resume:

Jessicca Bardeson

**** * ********** ** *** Phone: (605)

***-****

Sioux Falls, SD 57106

abikhl@r.postjobfree.com

OBJECTIVE

To obtain a position in providing services as needed, in making daily

operations efficient and effective.

SUMMARY OF QULIFICATIONS

Professional and Dependable

Superior Customer Service Skills

Analytical and Computer Literate

Efficient and Effective Employee

EDUCATION

Colorado Technical University, Sioux Falls, SD

October 2004- June 2009

Bachelor of Science in Criminal Justice

Masters Business Administration (Concentration in Accounting)

(currently pursuing)

WORK EXPERIENCE

Lutheran Social Services August

2010-Present

Lead Teacher

. Plan and implement educational lesson plans

. Manage assistant teachers

. Ability to communicate concerns

. Ability to plan and coordinate

M & J Ventures Inc December 2009-

Present

Bartender/Server

. Customer Service

. Ability to multi-task and problem solve

. Knowledge of State liquor laws

Children's Care Hospital and School

March 2009- June 2010

Support Specialist

. Provide support for individuals with special needs

. Respond to behaviors according to treatment and care plans

. Data collection

L&S Teleservices, Sioux Falls, SD

December 2007- April 2009

Firstline Account Representative

. Provide customer service along with technical help

. Perform Quality monitoring

. Manage different clients and have superior multi-tasking ability

. Receive inbound and make outbound calls

Wal-Mart Portrait Studio, Sioux Falls, SD

November 2005- March 2007

Manager/Photographer

. Accurately utilized Point of Sale system

. Responsible for cash register

. Scheduled appointments

. Communicated companies needs to employees

YMCA, Sioux Falls, SD

September 2003- April 2005

Site Assistant

. Worked with children on daily assignments

. Provide children with a safe environment and continuously monitored

their safety

. Implement various activities

REFERENCES

Available upon request



Contact this candidate