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Customer Service Administrative Assistant

Location:
Chittenango, NY, 13037
Posted:
October 11, 2010

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Resume:

Linda M. Martin ? *** W. Genesee Street ? Chittenango, NY 13037

315-***-****

abigwf@r.postjobfree.com

QUALIFICATIONS

? Over 20 years experience in providing Administrative support

? Proficient in Microsoft Outlook, Word, Excel, graphics programs and the

Internet

? Possess proven organizational skills with ability to multi-task

? Excellent interpersonal skills, effective written and verbal written

communication skills

? Organized with strict attention to detail; displays a great deal of

initiative and confidentiality

? Prioritizes competing tasks in a deadline-based environment

? Handles confidential information and situations with tact and discretion

? Dedicated to providing excellent customer service

EXPERIENCE

Marketing Coordinator / Administrative Assistant 2/93 -

2/10

Carrols Corporation, 968 James Street, Syracuse, NY

? Handled general office duties including electronic document management,

routing and tracking invoices, mail distribution, photocopying, ordering

supplies and faxing.

? Responsible for processing of invoices and tracking expenses

? Worked with various outside vendors (i.e. coupon magazines, register

tapes, billboards)

? Produced correspondence, spreadsheets and other documentation

? Created file system; maintained and organized files; assembled monthly

reports and books

? Coordinated projects for the University Hospital's Golisano Children's

Hospital and the Rescue Mission raising over $1 million dollars. Tracked,

documented and distributed weekly sales reports

? Performed internet research, produced documentation and proofread for

accuracy

? Coordinated college scholarship programs which awarded hundreds of

thousands of dollars to area youth

? Maintained project calendars and budgets for various events

? Insured accuracy in Carrols Corporation/Burger King's participation in a

vast number of coupon book fundraising programs (i.e. Entertainment and

Enjoy the City)

? Interacted and maintained relationships with senior management, team

members, other departments, the public, and 340+ Burger King restaurants

EDUCATION

St. John the Baptist Academy, Park Street, Syracuse, NY

? Regents Diploma Graduate

ACCOMPLISHMENTS

?2009 Winner of Burger King Corporation's Best Practices Award - Local

Marketing Partnerships and Sponsorships

? Designed and developed new fundraising program - Group Coups.

? Toastmasters International- Earned CTM Designation; served as President

and Ed VP of Company club; winner of various Tall Tale and Humorous Speech

competitions.



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