Minoska B. Pena

PO Box *****

Providence, Rhode Island 02940

401-***-****

abigva@r.postjobfree.com

OBJECTIVES

To acquire a position in which I am showcasing my abilities and

sharpening my experience. I aim towards a position that allows me to grow

as an individual. I am interested in a company that rewards hard working

employees with new opportunities within the company. I also aim to fill a

position that challenges my intelligence and creates a window of

opportunity towards a career.

QUALIFICATION

Microsoft Office: : Microsoft Word, Word Perfect 11, Excel,

Outlook and Adobe

. Needles - Case Management Software

Type 60 WPM

Fluent in Spanish

Child Care Experience

Office Procedure Experience

Cashier Experience

Customer Service Experience

Sales Experience

Data Entry Experience

RI Notary Public

EDUCATION

Textron Chamber of Commerce Academy September 1997 -

June 2001

Providence, Rhode Island

College Prep/School-to-Work Program

Rhode Island College September 2001 -

Sept. 2003

Providence, Rhode Island

Community College of Rhode Island January 2010 -

Present

Warwick, Rhode Island

PERSONAL EXPERIENCE

Orabona Law Offices October 2009 -

Sept. 2010

Providence, RI

Legal Assistant/Receptionist

Open and Close files in Needles Case Management Software

Request Police Reports

Set up claims with insurance companies

Send letters of representation to insurance companies

Request Medical Records and follow up with request

Follow up with clients' treatment and wage loss

Assist clients with any forms that need to be complete (Ex. TDI,

Incident reports etc.)

Provide adjusters with status of claim

Prepare Demand Packet

Assist with answering the phone and distribute phone messages to all

staff members

Receive cash and checks payments

Typing and filing of memos and letters

Photocopy and fax documents

Book appointments

Greet clients

Translate for Spanish clients

Our Lady of Fatima August 2009 -

Sept. 2010

North Providence, RI

Observation Assistant (Per Diem)

Check in with the nurse for any paperwork or special instructions for

patients

Observe the patients and make sure they are in a safe environment

Martinous Law Associates April 2, 2007 -

January 2009

Providence, Rhode Island

Legal Assistant

Open and Close files in Needles Case Management Software

Request Police Reports

Set up claims with insurance companies

Send letters of representation to insurance companies

Request Medical Records and follow up with request

Follow up with clients' treatment and wage loss

Assist clients with any forms that need to be complete (Ex. TDI,

Incident reports etc.)

Provide adjusters with status of claim

Prepare Settlement documents

Assist with answering the phone and distribute phone messages to all

staff members

Receive cash, checks, and credit card payments

Typing and filing of memos and letters

Photocopy and fax documents

Book appointments

Greet clients

Translate for Spanish clients

Macy's East

Providence, Rhode Island June 2008 -

December 2009

Sales Associate (part-time nights)

Provide Outstanding Customer Service

Display ability to work under pressure

Work in a team culture environment and achieve company goals and

requirements

Receive cash, checks, and credit card purchases

Open and close cash registers

Demonstrate the ability to quickly adapt an understand the company's

product and services

Metal Recycling LLC January 2005 -

August 2006

Johnston, Rhode Island

Receptionist/Office Clerk

Answer and distribute phone messages to all staff members

Typing and filing of memos and letters

Photocopy and fax documents

Greeted clients

Data entry

Landmark Mortgage Solutions August 2005 - Nov. 23,

2005

Providence, Rhode Island

Loan Originator (part-time nights)

Call clients with mortgage quotes

Complete applications for clients

Transfer applications to loan officers

Dial America Marketing Inc. June 2005 - August

2005

Warwick, Rhode Island

Telemarketer (part-time nights)

Called pre-selected clients for credit cards

Trained to be a professional sales representative

Completed pre-selected applications for clients

Represented Bank of America & MBNA

Law Office of Claude Lefebvre & Sons November 2002 -

April 2005

Pawtucket, Rhode Island

Receptionist/Legal Assistant

Answered and distributed phone messages to all staff members

Received cash, checks, and credit card purchases

Typing and filing of memos and letters

Photocopy and fax documents

Intakes of Divorces and Bankruptcies

Typing divorces and getting them ready for filing

Booked appointments

Greeted clients

Opened and Closed files

Paul Masse Chevrolet November 2001 -

Nov. 2002

East Providence, Rhode Island

Receptionist/Cashier

Answered and distributed phone messages to all staff members

Received cash, checks, and credit card purchases

Filing

Mt. Hope Day Care Center September 1998 -

Nov. 2001

Providence, Rhode Island

Teachers Aide/Receptionist

Supervised children during rest time

Helped with daily needs of the class

Greeted day care participates

Answered and distributed phone messages to all staff members

Typing and filing of memos and letters

Photocopy and fax documents

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate