Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Harvest, AL, 35749
Posted:
October 29, 2010

Contact this candidate

Resume:

Jeremy Demarco Prater

*** ***** ***** 256-***-****

Harvest, AL 35749 abig8j@r.postjobfree.com

Summary Utilizing background in Business Administration and

Management Information Systems

Efficient in many software and hardware applications such

as: Microsoft Excel, Microsoft Access, Microsoft Word,

Microsoft PowerPoint, Front Page, Visio, Java, C, C++,

Costpoint.

Education BSBA in Management Achieved:

December 2007

Classes Taken University of Alabama in Huntsville

Huntsville, AL

Principles Of Finance International

Economics And Finance

International Business Database for

Management

Business Policy Management

Accounting

Operation Analysis Sales

Management/ Profit Selling

Human Resource Management Organizational Management

Business Statistics Operation

Statistics

Total Credit Hours: 135

Sparkman High School

High School Diploma

Achieved : May 2002

Harvest, AL

Sep. 2005 - Present A Discount Bail Bonds Huntsville,

Experience AL

Bail Agent / Administrative Assistant

36 hrs/ week

600 Wheeler Ave Huntsville AL 35801

Supervisor- Victor Howard 256-***-**** (May Contact)

Provide direct customer support.

Assist with collections of account receivables that are

owed to the company.

Assist clients in getting released from the Huntsville

City/ Madison County Detention Center

Inform clients of important dates and timelines in

accordance to the Madison County Courthouse.

Assist owner with office duties as assigned.

Plan and organization of work assignments

Information Security of client files.

Answer phones, emails, faxes, data entry.

Train new employees.

Screen correspondence including proof reading and revising

of documents

March 2008 -Aug 2009 Verizon Wireless Call Center

Huntsville, AL

Customer Service Representative/ Tier One Helpdesk

40 hrs/week

475 Quality Circle Huntsville AL 35805

Supervisor - Maria Caraballo 256-***-****

Assisted customers that had any billing inquiries, general

questions, or any grievances with their Verizon Wireless

accounts

Provide direct customer service and device support.

Assisted peers in decision making

Person of contact when supervisor was unavailable

Assisted in sales of any new devices that Verizon Wireless

offered

Order Processing and data entry

Device Troubleshooting

Achieved multiple Outstanding Customer Service awards

Achieved multiple recognitions by Call Quality Department

Jan. 2004- Jan. 2005 U.S. Space and Rocket Center

Huntsville, AL

Counselor

40 hrs/week

1 Tranquility Base Huntsville AL 35805

Supervisor - Paula Holcomb 800-***-****

Responsible for organization of activities that space camp

trainees participate in.

Accountable for each person assigned to me during

activities.

Educated guests by explaining the history of space

exploration.

Jan. 2003- Jan. 2004 Richardson Callahan LLP Huntsville,

AL

Runner/ Administrative Assistant

40 hrs/week

4205 Balmoral Dr Huntsville AL 35801

Supervisor - John Callahan 256-***-****

Daily meet and greet with clients.

Responsible for office day to day operations. Answered

phones, file keeping, screen correspondence.

Responsible for delivering important documents to other

attorneys and to the Madison County Courthouse.



Contact this candidate