J. Scott Smith

**** ********* **. . ****** *******, FL 32708 . 407-***-**** .

abifzn@r.postjobfree.com

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Maintenance Manager

Highly Accomplished maintenance professional with diverse experience in

facilities and equipment maintenance. Offering thorough understanding of

Reliability Centered Maintenance, development and implementation of policy

and procedures with practical application to the resort industry and

manufacturing environments. Broad experience and knowledge in Process, and

Design Engineering, Project Management, as well as management of

maintenance and operations.

> Exceptional skill in team leadership and safety program management.

> Experienced at development and implementation of operating budgets,

and capital plans.

> Highly adept at analytical problem solving, process capability

measurement and improvement, statistical process control, and change

leadership.

> Skilled at research and application of lowest cost alternatives for

equipment upgrades and supply sourcing.

Areas of Expertise:

. Budget planning and forecasting . Cost control . Outsourcing strategies .

Vendor relations . Strategic planning .

. Process improvement . Project management . Team leadership . Employee

training and development . Workforce planning . Recruiting . Safety

management . Labor relations

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Maintenance Management Experience

Chef Creations, Orlando, FL 2013 -

2014

Manufacturer of soups, sauces, and specialty food products for premium

restaurants nationwide.

Maintenance Manager/Plant Engineer

Responsible for process and infrastructure equipment readiness and uptime

as well as capital program and project management, property line to

property line.

Key accomplishments:

. Accountable for implementation of ManagerPlus Pro CMMS including

asset, work order, parts inventory, purchasing, budget and personnel

management modules. Built equipment histories and parts usage

histories for over 100 assets. A work in progress.

. Redesigned and managed the reconfiguration of the main production

kitchen to increase daily production by approx. 50%. The project

included: computer controlled water metering system, installation of

additional Chiller, one additional Form-Fill-Seal machine, new 350gal.

Pasta Kettle with 1 Ton Jib crane and captive air steam hood., product

pumping manifold system and much support equipment. This project

involved work done in-house as well as contracted jobs. All work was

managed to schedule and budget.

. Project managed $250K Roof Replacement project

Old Town Amusement Co., Kissimmee, FL 2010 -

2012

A "1950s Hometown USA" theme park, with 75 restaurant and shopping venues,

and 16 attractions

Facilities Manager

Responsible for maintenance, repair, and improvements for entire property.

Key accomplishments:

. Developed and implemented a plan to abate roof leakage problems on

virtually every roof on property, avoiding extremely expensive

reroofing project.

. Devised and installed ducting strategy for the temporary cooling of

the Tex Mex restaurant while planning and funding was arranged for a

permanent air conditioning solution.

Manager, Attractions Maintenance

Manage and execute maintenance, repair, reconditioning, and installation of

Old Town amusement rides.

Key accomplishments:

. Project Managed the installation of four story "Ropes Adventure

Course", Rock Climbing Wall, and 600' round-trip Zip Line. Completed

construction on schedule, on budget, using almost entirely in-house

labor.

. Designed and installed installation hardware for an LED lighting

upgrade for the 130' tower of our free-fall drop ride.

. Vastly improved the show readiness of all of our attractions while

significantly reducing attraction down-time.

DISNEYLAND RESORT, Anaheim, CA 1996 -

2005

World's first theme park, now comprising two world class theme parks, three

luxury hotels, a retail, dining, and entertainment district, and a five

level 10,000 car parking structure.

Advanced through a series of increasingly responsible positions during a

time of extraordinary change.

Manager, Production Control, 2004 - 2005

Managed resort maintenance workflow through Central Shops, maintaining

strict adherence to Engineering, Quality Control, and Configuration

Management protocols. Made quarterly on-site visits to parts manufacturers

to review quality, timely delivery, pricing, and administrative issues. An

overall performance valuation system was used to motivate improvement and

to award additional business.

Key accomplishments:

. Spearheaded the Production Control Planning/Scheduling Team

procurement strategy for manufactured parts for Disneyland Resort

attractions; developed value added criteria for in-house vs. outsource

guidelines.

. Significantly increased performance quality of vendors through

collaboration with departments of Engineering, Quality Assurance, and

Purchasing, to develop scorecards for suppliers of manufactured parts,

rating them alongside their competition on the key performance

variables.

Manager, Infrastructure and Utilities, 2002 - 2004

Maintained and operated four energy plants including boilers, chillers,

cooling towers and compressed air systems - supplying theme parks and

shopping district. Maintained all utilities, buildings, outdoor lighting,

waterways and water effects, HVAC, infrastructure automation systems, and

waste handling systems. Managed a staff of ten salaried and 86 hourly

employees, and $11.5 million operating budget including $4.4 million in

service contracts.

Key accomplishments:

. Reduced frequency and duration of service interruptions to elevators,

escalators, and moving walkways by more than 50% by implementing an

"out-of-service" improvement program involving weekly meetings with

hotel engineering manager, purchasing agent, and service contractor

management and technicians to work through continuous improvement

initiatives to reduce service interruption frequency and duration.

. Used data generated by above efforts to justify capital projects to

improve the reliability and maintainability of 200+ pieces of people

moving equipment.

. Reduced average percentage of burned out lamps from over 4% to less

than 1% at any given time with one fewer electrician by creating and

implementing a program for routing and group re-lamping more than 5

million lamps in parks, shopping, dining, and entertainment district,

and parking structure.

Manager, Attractions Reliability Teams, 1997 - 2002

Accountable for reliable operation of three rollercoasters, Monorails, and

steam trains. Supervised 5 salaried staff and 87 union hourly employees.

Managed an operating budget of $6.74 million. Areas of responsibility

included ground-up budget preparation, development and implementation of

maintenance strategies, capital program / attraction rehab planning and

execution, and team development through recruiting and performance

management.

Key accomplishments:

. Played central role in the development and implementation of

systematic changes to the attractions maintenance program, including

training, documentation, configuration management, inspections,

maintenance procedures, material sourcing, and audits. This complete

transformation was completed within the two year deadline mandated by

new California Permanent Amusement Ride Safety legislation.

. Managed complete restoration of four steam locomotives that had only

cosmetic overhauls in first 35 years of operation. Accomplished with

no mechanical documentation on two locomotives that were 90 - 100

years old.

Facilities, Engineering and Construction Division Redesign Team Member,

1996 - 1997

Key player in all aspects of division redesign including advance

diagnostics, maintenance practices, organizational construct, benchmarking,

and specific equipment strategies.

Key accomplishments:

. Headed a team to develop ride maintenance strategies for three

attractions (Splash Mountain, Pirates of the Caribbean, and Haunted

Mansion). RCM (Reliability Centered Maintenance) methodologies were

used to target specific component failure modes for mitigation.

Implemented strategies on one of these attractions (Splash Mountain)

with a three month trial. Maintenance program was subsequently

launched park-wide. Selected to manage one of four maintenance teams

in the new organization; the team tasked with program implementation

on the rollercoasters, Monorails, and Steam Trains.

DOMTAR GYPSUM, San Leandro, CA 1992 -

1996

Paper mill producing face and back paper for gypsum board (acquired by

Georgia Pacific, 1995).

Maintenance Manager / Plant Engineer

Led maintenance department responsible for site infrastructure and paper

mill machinery. Managed problematic projects including a paper machine

press section retrofit, installation of additional forming cylinder and

associated vat exhaust equipment, and boiler house modernization.

Key accomplishments:

. Managed construction of new maintenance shop facilities, parts storage

mezzanine, and maintenance offices in an existing warehouse. Completed

construction project for under $200,000 by salvaging equipment from

sister mill that was closing, kept what was useful, and sold remainder

to used equipment dealers.

. Directed the drilling and completion of new water well to supply mill

requirements thereby saving $30,000 per month in municipal water

costs.

. Oversaw retrofit of water mist injection system on two package boilers

minimizing the production of nitrogen oxide to comply with new State

NOx emission limits, avoiding costs of installing two new low NOx

burners at a cost of $250,000. The new burner control system

efficiencies resulted in an additional 12% reduction in gas costs.

Other career experience:

SMITH & ASSOCIATES / CHARLES RUTENBERG REALTY, Orlando, FL

2006 - 2010

Business Manager

SCOTT PAPER COMPANY, Mobile, AL 1990 - 1992

Asset Engineer

KIMBERLY CLARK CORP., Fullerton, CA 1985 -

1990

Process Engineer / Design Engineer

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Education & Training

BS - Chemical Engineering, California State Polytechnic University, Pomona,

CA

Sec. 608 HVAC Universal Certification - United States, EPA

Certified Pool / Spa Operator - National Swimming Pool Foundation

Real Estate Sales Associate - Florida Department of Business and

Professional Regulation

Seminars and Short Courses:

. Reliability Centered Maintenance . Transforming Your Maintenance Program:

Reliability Focused Strategies . Modern Safety Management . How to Comply

with Hazardous Waste Laws . Quality Assurance through Nondestructive

Testing . Facilitative Leadership . Productivity . Kepner Tregoe Analytical

Problem Solving . Quality, Productivity, and Competitive Position by W.

Edwards Deming

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