SALMA BAILEY

**** ******** **** ****

Atlanta, GA 30318

(M) 404-***-****

abif5y@r.postjobfree.com

An achiever with the aptitude to learn new concepts quickly has seven years

of project management experience in IT/Software, Travel and Manufacturing

industries. An excellent communicator with strong organizational,

interpersonal and problem-solving skills demonstrates a strong work ethic

with a proven ability to work well under pressure, meet deadlines and

effectively deliver tangible results.

Highlights

Project Management: setting and achieving reasonable and attainable goals

using Project Management Body of Knowledge PMBOK and Systems Development

Life Cycle (SDLC)] methodologies as well as Information Technology

Infrastructure Library (ITIL) and including risk assessment, analysis and

mitigation planning. Project type roles include:

. Project Lead on Payment Card Industry Data Security Standard

(PCI DSS) Level 1 and Level 2 Compliance and Certification -

helps payment card industry organizations that process card

payments prevent credit card fraud through increased controls

around data and its exposure to compromise

. Project Lead on Statement on Auditing Standards (SAS) 70 Level 1

Certification - provides guidance to service auditors when

assessing the internal controls of a service organization and

issuing a service auditor's report

. Global Project Management - managing team members dispersed

internationally and in different organizations

Implementations Management: post-sales process of guiding a client from

purchase to use of the software or hardware that was purchased using ITIL

and SDLC processes.

Account Management: liaison between a company and its clients, with the

responsibility to see that those clients are maximizing the value of the

products and services provided.

Experience

BCD HOLDINGS Companies: Parkmobile USA, Inc. and BCD Travel Atlanta,

Georgia, 2005 - present

Parkmobile USA, Inc. - Global leader in electronic parking solutions

Atlanta, Georgia, 2009 - present

Manage and maintain the ongoing operations of the company as a project

manager, business manager including HR, payroll, and finance management.

Lead initiatives focusing on implementation of business process

improvements and enabling technologies designed to enhance services and

achieve operational efficiencies.

Project Manager - Business and Implementations

. Lead, direct, supervise, and govern corporate projects from

beginning to end. Report directly to CEO

. Project Lead assigned to complete PCI Compliance Level 2 and

subsequently Level 1 compliance - assess merchant network and

payment processing systems for adherence to PCI Compliance at a

Level 1 Merchant standard

. Project Lead assigned to complete SAS 70 Level 1 - organized

project requirements and assisted in documenting, designing, and

writing analysis report

. Define project scope, goals and deliverables that support

business goals in collaboration with senior management and

stakeholders

. Review projects to determine costs, timeline, funding, staffing

requirements, and goals

. Develop full-scale project plans and associated communications

documents

. Identify gaps, define and manage risk assessment and mitigation,

preparation of the systems remediation plans, and manage changes

required to become/maintain compliance

. Analyze processes; identify gaps and inefficiencies in the current

process; recommend and design process improvements

. Meet with external auditors to review and formulate responses to

audit findings

. Present proposals, status updates, and final process product to

project sponsors and other process stakeholders and manage

communication results and related action status.

. Identify and manage project dependencies and critical path

. Proactively manage changes in project scope, identify potential crises

and devise contingency plans

. Responsible for the successful implementation of Parkmobile software

products through the effective execution of a standard implementation

methodology using excellent functional, technical and project

management knowledge and skills to complete assigned tasks

. Responsible for the successful delivery of all services to clients -

Support, Training, Implementation, Data Integration, Configuration

Management and Professional Services.

. Develop scalable client services processes throughout the client

lifecycle, from implementation through renewal

. Work with clients and the project implementation team to collect,

develop, clarify and translate scoping requirements into required

documentation

. Serve as project leader through the implementation lifecycle

. Responsible for facilitating project launch meetings with clients at

the beginning of the project

. Maintain strong rapport with clients and manage risks and expectations

throughout implementation

. Develop and drive a standard, measurable and effective implementation

process

. Execute new processes as needed to help improve the efficiency of

product implementations

. Educate, manage and assist clients in their use of company's products

to ensure maximum impact, ROI and retention

BCD Travel, A $16 billion international travel management company Atlanta,

Georgia, 2005 - 2008

Project Manager II, Global Implementations - Crisis Management 2007

Lead a team (Senior Vice Presidents, Vice Presidents, Senior Directors and

Directors) responsible for implementing a global crisis management service

offering. Serve as subject matter expert and principal advisor on global

incident/emergency response communication and reporting operations,

policies and planning activities. Evaluate, develop, and implement

policies, procedures, plans and programs in response to imminent and actual

disasters (natural or manmade). Lead in the development of new or improved

practices or work processes to improve the effectiveness and efficiency of

program operations and accomplish program objectives and goals. Develop

long-range plans for the efficient and effective implementation and

administration of the global program.

Project Manager, Proposal Development 2006

Oversee and manage the domestic and global proposal creation process by

maintaining near-constant contact with the proposal development team

(including the writer, business development, topic owners, business owners

and finance). Manage multiple overlapping active proposals regularly

(ranging from moderate to complex in nature) among other business

development/research tasks.

Senior Assistant to President, BCD Travel and Vice President, Marketing &

Marketing Services 2005

Provide multiple project maintenance and support and to the President

(Mergers and Acquisitions) and Vice President, Marketing & Marketing

Services.

LifeSouth Community Blood Centers, Non-Profit Blood Bank Gainesville,

Florida, 2003 - 2005

Executive Assistant, Chief Executive Officer and Chief Operations Officer,

2003

Provide direct administrative assistance and project management to the

President & Chief Executive Officer and Chief Operations Officer.

Regeneration Technologies, Inc., Bio-Tech company Alachua, Florida 1999-

2003

Operations Support Liaison, 2002; Executive Assistant, Vice President

Operations and Vice President Sales & Marketing, Director Operations 1999;

Administrative Assistant, Manufacturing Manager, 1999

Serve as liaison to internal departments as well as external agencies

relating to assignment. Provide project management [including companywide

Standard Operating Procedures (SOP) management and maintenance] and

administrative support services to the Vice Presidents and management staff

in Operations and Sales & Marketing divisions.

Project Management Skills

Plan, develop and lead large, Manage global project implementations

complex, highly visible projects Manage multiple and simultaneous

including PCI Level 1 Compliance projects

Develop, create and maintain overall Direct project through all lifecycle

high level and detailed master phases

project plans Identify tasks, assign work, and

Coordinate development, establish deadlines

certification, testing and Deliver project presentations

implementation activities for each Develop/maintain project documentation

project and communications

Provide project leadership and Scope and define projects

technical direction for assigned Evaluate technical solutions

staff Identify critical path items and key

Monitor, evaluate and provide project dependencies

status reports and performance Design/implement business workflows

evaluation feedback to management Monitor/report on project financials

Identify resources required to Manage matrixes, multi-functional staff

complete the implementation and

coordinate with internal and external Manage RFQ/RFP/RFI process

suppliers for those resources

Ensure successful project

implementations

PCI DSS Compliance and SAS 70 Certification Skills:

Project lead for PCI Level 1 and Risk assessment, analysis and mitigation

Level 2 Certification and Compliance planning

Plan and execute PCI -DSS Gap Assessments

Complete knowledge and experience in and Audits

all aspects of PCI DSS including 12 Manage all project related work

PCI regulatory requirements assignments including project

Document, audit and report on implementation and certification delivery

security compliance Run and manage changes from vulnerability

Collect and provide business and penetration scans

documentation Recommend, schedule, and manage

Directly manage third party audits, remediation activities

audit teams, and associated Evolve and execute business security

processes policies, standards and other

Understanding information security documentation

best practices and applying Create and Maintain compliance process

knowledge to PCI requirements

Technical Skills

PC literate, including expert Experience using Secure Scan(DRG) and

knowledge of Microsoft Office PCI SAQ-D (NAVIS) portals

products including word-processing Experience in Tempo (Project

(MS Word), spreadsheet (Excel) Management), Access, Adobe Acrobat,

project management software Solomon (Purchasing & Supply Chain

applications (Visio and MS Project) Management), Agile (SOP Management)

and presentation material Org Plus

(PowerPoint) Lean Six Sigma trained

Education

University of Florida

Major in Entomology-Medical, Minor in Business Administration

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