Customer Service Security Officer

Madalitso Sendezera

**** * ***** **, ***

Macon, GA 31210

Cellular 478-***-****

Home 478-***-****

abid0x@r.postjobfree.com

OBJECTIVE

As a technician offering accountability and responsibility in IT with a

company that will utilize previous experience and skills to meet business

objectives and support commitments to customer service, employee

development, and continuous improvement.

SKILLS

. Customer Care

. Computer/Network

. installing network printers

. Installing network computers

. Build and repair

. Microsoft word 97-2007

. Microsoft Windows 98-2003,Winnt,Winnt sever, Vista

EMPLOYMENT HISTORY

Wackenhut, Macon, GA

Security officer, 2010 - Present

Perform crowd control, Perform physical security, crime prevention and

safety inspections.

Respond to emergency situations. Complete shift assignments as required in

accordance with established guidelines

Guards Mark, Macon, GA

Security officer, 2009 - Present

Perform crowd control, Perform physical security, crime prevention and

safety inspections.

Respond to emergency situations. Complete shift assignments as required in

accordance with established guidelines.

QualxServ, LLC, 11/2009-12/2009

Pc Field service technician

836 North Street Tewksbury, Massachusetts

work directly with the customer to schedule the service call

Perform component-level, hardware repair, Knowledge/Experience in PC/Laptop

repair

Securitas USA, Macon, GA

Security officer, 2006 - 2009

Complete shift assignments as required in accordance with established

guidelines.

Patrol the interior and dock areas of the facility.

EDUCATION AND TRAINING

Central Georgia tech, Macon, GA

Aircraft structural technology, 2008-current

Central Georgia tech, Macon, GA

Associate, Microcomputer Spec, 2008-N/A

Everest Institute, Southfield, MI

Diploma, Electronics and Computer technology 2006

TRAINING

. electronics and computer Tech-Everest Institute

. RAD programming -University of Zululand, S.A,

LICENSES/Certification

. Comptia A+ Certified. Pursuing net+

. Foundation 2009 Desktops(Dell )

. Foundation 2009 Notebooks(Dell )

. Foundation 2009 Diagnostics(Dell )

. Customer Handling Skills (Qualxserv)

. Service Excellence (Qualxserv)

. DSO Process (Qualxserv)

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