Sheila R. Faison

**** ****** ****** *****

Severn, MD 21144

443-***-**** Cell

abicag@r.postjobfree.com

The Arc of the Central Chesapeake Region, Annapolis, MD (July 2010-

Present)

Community Support II/House Manager

. Responsible to provide supervision and protective oversight of

assigned individual throughout scheduled shift assignment to ensure

their safety and well-being.

. Responsible to maintain ongoing knowledge and understanding of

established levels of protective oversight and supervision

requirements under the individual's plan of care.

. Assist with the planning and implementation of daily activities to

meet person-centered choices, and identified habilitation and

educational needs.

. Support and implement specific training activities and tasks to

assigned individual based on the person-centered plan, habilitation

plan, or education plan.

. Implement behavioral interventions required by the person's plans or

presenting behaviors.

. Complete required documentation and data collection associated with

the implementation of activities, tasks, and interventions.

. Prepare meals for individuals in accordance with established menus and

protocols associated with the work location.

. Completed required training and certification as a Certified

Medication Technician (CMT) in MD. Administer medication according to

established protocols in MD

. Complete tasks required to ensure the home and living areas are

maintained in a safe, clean and sanitary condition.

. Implement and maintain protocols and procedures related to the

protection of individuals, including Universal Precautions, First Aid,

and CPR, and Incident Reporting and Management.

. Completed all required Core Competency and DDA trainings. Obtain

certification for Defensive Driving Course

. Attend and participate in in-service and staff development

meetings/trainings.

. Participate in Pre-admission assessments as required by your

supervisor.

. Transport individuals to community locations for recreational,

medical, and instructional activities.

. Provided support and assistance to individuals relative to daily

living skills and activities.

. Provide support and assistance to individuals relative to leisure /

recreational needs, activities and tasks.

. Completed required clinical and administrative documentation required

for the assigned shift and work location.

. Initiate and maintain communication with supervisory and management

staff relative to events occurring while on duty.

. Perform other duties as assigned.

Maryland Hospital Association, Elkridge, MD, (October 2007-January 2009)

Core Clerical Assistant

. Provided clerical assistance to Human Resource Department (assembled

10-15 new employee orientation packets daily, maintained employee

files and the HR filing system)

. Provided clerical assistance to Finance Department (copied, filed,

and mailed checks)

. Prepared weekly meeting packets (copied, assembled information, name

tags/name tents)

. Photocopied materials for mailings, meetings, in-house distribution.

. Maintained inventory of copier supplies and served as the contact

person for copier problems.

. Opened and sorted mail for various members of the Core Team.

. Delivered/Sent incoming faxes and maintained group fax program.

. Processed mailings sent via UPS, FedEx, and DHL.

. Updated information daily in the Member Max database system for

mailings.

. Set up and pre-test AV equipment for meetings, loaded PowerPoint

presentations.

. Provided phone coverage on switchboard for Receptionist's lunch and

breaks.

. Set up food and refreshments for daily meetings

Children & Adults with Attention-Deficit/Hyperactivity Disorder, Landover,

MD, (2003-2007), Office Services Specialist

. Coordinated tradeshows, conferences, and fundraising events.

. Oversaw set-up and breakdown of on-site store during conferences.

. Managed all materials that were used for conferences, events,

fundraisers and fairs.

. Managed mail data for fundraising appeals and similar mailings.

. Fulfilled and oversaw shipping of fundraising promotions and

correspondence to vendors.

. Supervised maintenance of all office equipment and inventory; to

include stocking and retrieving for both in-house, off-site storage

and expenditures.

. Processed on-line purchases (posted batches, processed checks, charged

credit cards, etc.)

. Calculated, prepared, and issued bills, invoiced and accounted

statements according to established procedures.

. Performed quarterly inventory counts quality assurance.

National Women's Law Center, Washington, DC (2001-2003)

Office Assistant

. Maintained the National Women's Law Center library and publications

lists.

. Managed r sum s database for distribution to appropriate recruiters.

. Oversaw the human resources email box (retrieve and distribute).

. Maintained job postings on company website and monthly mailings.

. Processed all incoming and outgoing mail; processed all FEDEX and UPS

packages.

. Assisted with work overflow, volume copying and fax jobs for all

program areas.

. Monitored and prepared monthly usage reports for postage system.

. Supervised service on all office equipment.

. Monitored and ordered all office supplies.

. Provided relief for the receptionist and secretary which required

knowledge of all program areas.

American Association for Higher Education, Washington, DC (1999-2001)

Administrative Assistant/Receptionist

. Provided support for the office manager and other staff.

. Served as initial point of contact for all incoming calls and

inquires.

. Greeted all constituents and provided answers to many basic

questions.

. Processed all incoming and outgoing mail.

. Monitored all courier activity.

. Arranged service calls for all office equipment.

. Assisted with on-site registrations during conferences.

Student National Medical Association, Washington, DC (1996-1999)

Computer Data Entry Specialist

. Supported program administrator in convention registration processes

during conferences.

. Trained and supervised temporary personnel in the company's systematic

standardize process for registration during conferences for on-site

registration.

. Processed invoices to ensure accurate and up-to-date accounts.

. Retrieved and processed membership applications.

. Processed registration forms.

. Provided administrative support at all conferences.

. Maintained inventory for office supplies.

CCS/Office of Paternity/Child Support Enforcement Intake II Unit,

Washington, DC (1990-1996)

Clerical/Administrative Assistant

. Retrieved information from DC Superior Court and Office of the

Corporation Counsel for inter-agency usage

. Served as a contact person for client inquires

. Scheduled clients for interviews with an assigned support enforcement

specialist, occasional backup interviewer when specialist was

unavailable

. Cross referenced data using Automatic Data Processing (ADP) computer

system for case files

. Updated the ADP computer system with current information from the DC

Superior Court

. Responded to telephone inquires regarding the status of a case

. Received and evaluated child support evaluations

. Maintained record keeping system

. Trained new hires and temporary staff

Education:

Takoma Academy, Takoma Park, MD

Skills:

. Extensive use and knowledge of Windows software including Word,

Excel, E-mail programs

. Raiser's Edge Fundraising Management System and IMIS Association

Management Software

. Expertise with Pitney Bowes postage machines

. Knowledge of copiers, printers, and fax machines (Konica/Canon)

. CPR/First Aid Certified

. Certified Medical Technician

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