Customer Service Technician
Resume:
FRED ASARE BOATENG
BLACKLICK, OH 43004
TEL: 440-***-**** EMAIL: abi8tv@r.postjobfree.com
OBJECTIVE:
To obtain a position within a company where my experience and willingness to learn will help to increase productivity,
create the highest customer and company satisfaction as well as create opportunity for advancement.
Experience:
Install and configure both Mac and PC, with most knowledge of various desktop software.
Setup small networks and workgroups for clients and individuals. Mostly small businesses and other private setups.
EMPLOYMENT HISTORY
MIKBELF SYSTEMS: Tech Support / Service Technician. 01-01-09 TO DATE.
DUTIES: Install configure all outgoing PC and laptop from the Warehouse to individuals and small companies after
sale service/support, troubleshoots, upgrade and maintain both software and hardware peripherals. Buying and selling
of used computers and computer hardware’s.
BUDGET TRUCK RENTALS. Customer service Representative. 02-20-06 TO 11-31-09
DUTIES: Assist customer with truck/car rental and other moving equipments.
UNITED STAFFING, INC. Command Center Analyst. 06-10-00 TO 01-01-06
DUTIES: Data entry for blue cross blue shield command center involving mainframe computers and organize data
storages in order of need for customers.
PERSONAL COMPUTER WORLD, LLC: Computer Technician: 10-22-97 TO 07-15-00.
DUTIES: Deliver orders and or install computer parts or peripherals, assembles, upgrade, troubleshoot, repair and or
fix personal computers, printers, scanners and order related hardware’s. E.g. : IBM,COMPAG,HEWLLETPARKERD,
GATEWAY, APPLE MAC, SONY, TOSHIBA and any related IBM clone personal pc’s and also a light customer
service duties, involving technical support over the internet or via phone.
EDUCATION: KINGS INTERNATIONAL SCHOOL. 1980 – 1987 DIPLOMA
S.D.A SECONDARY COLLEGE 1987 -1993 G.C.E O/LEVEL /DIPLOMA
INSTITUTE OF MARKETING STUDIES 1993 -1995 DIPLOMA
ADVANCE COMPUTER SYSTEMS INSTITUTE 1995 -1997 DIPLOMA /P.C.
TECHNICIAN
Contact this candidate