eILEEN M. GRIFFIN

objective

To obtain a position where my outstanding customer service

experience, excellent interpersonal skills and problem solving

abilities as well as my valuable bilingual fluency

(Spanish/English) will be further developed and utilized.

Experience

Mar 2008-Sept 10 Satair USA.

Atlanta, GA

Inside Sales/Customer Service Executive

Provide continuous support to Outside Sales Account

Managers and customers for Domestic and International

airlines.

Supply bilingual link for Latin American accounts.

2006-2008 Avio-Diepen Inc.

Atlanta, GA

International Inside Sales/Customer Service Associate

Provide continuous support to Outside Sales Account

Managers for Latin American and Domestic customers.

Ensure timely processing of International and

Domestic shipments

2000-2005 Henry County Senior Citizens

Services McDonough, GA

Case Manager, Social Services

Accurately assessed Senior Citizen's physical,

cognitive, social and emotional impairments in order

to identify the functional levels of qualified

clients.

Identified specific needs within all applicable

complex environments.

Developed and implemented successful and

cost-effective plans of care.

1997-1999 McMaster-Carr

Supply Atlanta, GA

Bilingual Customer Service / Sales Representative

Delivered unequaled inside sales/ customer service to

US and Latin American clients. Effectively and

promptly managed the processing of customer orders.

Delivered training to new recruits on proper phone

etiquette and protocols.

1995-1997 Allegiance (formerly

"Baxter") Stone Mountain, GA

Customer Service Representative

Managed pricing and specialized stock of Quality

Assurance products and medical equipment for

hospitals and laboratories.

Education

1984-1988 Valdosta State University Valdosta, GA

B.F.A., Communications.

other skill

Computer proficiency (Office Suite); SAP; Certified Nursing

Assistant; CPR, Medical Terminology, Bilingual (fluent

Spanish/English)

Email: abi6y6@r.postjobfree.com

580 Chase Ridge dr. . mcdonough, GA 30253 . (678)

571-4285

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