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Customer Service Sales

Location:
Sarasota, FL
Salary:
$25,000
Posted:
January 19, 2015

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Resume:

Denise Leider

**** ********* ****, ********, ** *4231

941-***-**** / abi6l5@r.postjobfree.com

Billing Assistant

Position Related Expertise

Snelling Temporary Agency Lexington, KY

Worked for several doctors' offices. Provided general office support including customer service, accounts payable and accounts

receivable responsibilities.

Bent Tree Business Solutions Lexington, KY

Implemented new software systems for small business and advised clients on other complimentary software. Provided training on

Microsoft Office including Excel, Outlook, and Word to client personnel. Provided data entry and accounting services. Advised

clients on employment interviewing techniques and appropriate questions.

University of Kentucky Hospital Medical Research Technician Lexington, KY

Aided in running subjects for Alzheimer patient research and performed histology on samples of brain tissue from those subjects.

Prepared slides for presentations. Acknowledged on three published articles for such research.

University of Kentucky Hospital Medical Transport Personnel Lexington, KY

Transport patients around the hospital and entered new patient information into the hospital’s computer system. Ensured customers’

needs and expectations were met. Provided service to patients by providing hospital appointment staff with physician chart so that

procedures could be scheduled.

EDUCATION

• US Career Institute Certification in Medical Billing and Coding

• University of Kentucky BA Psychology, Magna Cum Laude Lexington, Kentucky

• Business Institute of Technology Associates Degree in Business Cedar Falls, Iowa

• Golden Key Honor Society and PSI CHI Honor Society-Officer Position Lexington Kentucky

Other Professional Experience

Leider Realty Group, LLC Real Estate Broker-Owner Sarasota, Florida

Conceived a vision of creating a real estate brokerage company that would focus on customer service and strive to make a difference

in the community. Planned and implemented the startup of the company. Developed all marketing materials and created a branding

strategy. Identified community groups and developed community outreach programs that would create a presence and referral

network in the marketplace. Managed 5+ agents.

Key Accomplishments:

• Created a low cost business model that has allowed the company to survive during a very difficult market.

• Distinctive award of Humanitarian of the Year from both the Sarasota Association of Realtors (SAR) and the Women’s

Council of Realtors for contributions to various community groups and fundraising events.

• Developed a property management business to create a positive cash flow during a slow sales period.

• Chaired the Sarasota Association of Realtors (SAR), Realtor Days fundraising events that provided scholarships to local

students. Exceeded the budgeted goal by 50%.

• Chaired the SAR Program Committee that provided educational programs to 3,500+ Realtors which helped them to work

more efficiently and effectively in real estate.

Denise Leider / Page 2 / abi6l5@r.postjobfree.com

Rand McNally Sales Service Coordinator Skokie, Illinois

Coordinated and provided support for 55-60 outside sales agents across the United States. Interviewed new sales agents for open

positions. Planned and coordinated all national and regional sales exhibits and annual sales meetings. Prepared monthly sales reports

on Lotus 1-2-3 and calculated and distributed all commission checks.

Rand McNally Customer Service Representative Skokie, Illinois

Handled hundreds of customer orders daily and provided support to interoffice sales staff. Reviewed artwork for imprinting and

provided clerical support for five office personnel.

Re/Max Premier Services Real Estate Agent Sarasota, Florida

Real estate agent for a distinguished real estate franchise. Promoted the agency with various community efforts.

Key Accomplishments:

• Awarded the President’s Award three consecutive years for outstanding sales and customer service.

• Chaired the inaugural Siesta Key Beach Relay for Life fundraising event for The American Cancer Society. Exceeded

expectations by raising over $33,000.

• 2005 President of the Women’s Council of Realtors

Coldwell Banker Real Estate Agent Sarasota, Florida

Key Accomplishments:

• Recognized 3 times as Top Lister of the Month and 4 times as Top Producer of the Month during my first year as a real

estate agent in Sarasota.

• Organized the office for participation in The American Cancer Society’s Relay for Life at Lakewood Ranch

CFT Consulting Personal Assistant to the Director of Sales Sarasota, Florida

Provided administrative support to the Director of Sales.

Superior Office Support Recruiter Coordinator Lexington, Kentucky

Interviewed applicants for short and long-term placements. Provided interviewing, testing, and recruiting support in office as well as

providing office clerical support. Developed new forms and spreadsheets, screened calls for new employees and clients, and assisted

in placing employees in temporary and permanent positions.

Adams, Cameron & Co. Real Estate Agent Ormond Beach, Florida

Real estate agent for small boutique office specializing in beach front properties. After only six months of selling obtained status in

the Million-Dollar Club.

ACTIVITIES

• Leadership Sarasota – Class of 2006 Sarasota Chamber of Commerce

• Volunteer with: Girls,Inc., Salvation Army, Habitat for Humanity, American Cancer Society and the Humane Society.

COMPUTER SKILLS

MS Office: Word, Excel, PowerPoint, Quickbooks & Quicken, Printmaster, Type 70 WPM

REFERENCES PROVIDED UPON REQUEST



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