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Good Communication Skills

Location:
TN, India
Posted:
January 19, 2015

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Resume:

Curriculum Vitae

RAVISHANKAR S

**B, Metro Flats, Velacheri Main Road,

Sembakkam, Tambaram East

Chennai - 600 073

Phone: Cell: 893-***-**** Email: abi64g@r.postjobfree.com

Summary:

Effective Handling and Managing of Billing and Front office desks.

18 years & 6 months an overall Experience and this includes 10years

of Experience in Hospital Industry in Billing and Customer care /

Patient Relation.

Objective:

• To pursue a challenging career, utilizing my inherent skills and be an

asset to my employer.

Work Experience:

1) Company : Presently Working in Healthcare centre.

in Chennai

Designation : Sr. Executive Billing, Insurance cum Cashier

: From 10th February, 2014 to Till date

Period

Job Role:

1. Complete knowledge in all cash billing system.

2. Complete knowledge in all Insurance billing system

3. Collection of advance payment and regular follow – update of bills status.

4. Complete knowledge in public relationship and interpersonal relationship

5. Posses exhaustive managerial skills particularly in Hospital Management.

2) Company : Worked in M/s Sri Balaji Hospital Pvt. Ltd., in Chennai

Designation : Front Office Incharge cum Cashier

: From 25th October, 2013 to 10th January 2014

Period

Job Role:

Responsible customer services and public relation skill to develop successful

business and community relations.

Customer cares and trouble shooting for the customers.

Conflict resolution with customer by communicating companies policies and

guidelines.

To organize and monitor the day-to-day functions.

Maintaining records of daily activity in accordance with the customers and

administration

Attending customer’s call and clarifying their requirements.

Maintaining records of daily activity in accordance with the customers and

administration

Reporting revenues to the management

Attending Customer’s call and clarifying the requirement/details as required.

3) Company : Worked in M/s Capri Accounting & Professional

Services P Ltd in Chennai

Designation : Computer Operator

: From 23th May 2013 to 9th October 2013

Period

Job Role:

Drafting of letters relating to all official works and Audit purpose.

Keeping records of leave and advance of employees.

Handling cash relating to factory expenses, preparation of salary sheets.

4) Company : Worked in M/s The Madras Medical Mission Hospital.

in Chennai

Designation : Sr. Executive Billing cum Cashier

: From 21th April, 2012 to 20th May 2013

Period

Job Role:

Possess complete knowledge in computerized billing system and the following.

1. Complete knowledge in all cash billing system.

2. Complete knowledge in all insurance billing system

3. Collection of advance payment and regular follow –update of bills status.

4. Complete knowledge in public relationship and interpersonal relationship

5. Posses exhaustive managerial skills particularly in Hospital Management.

5) Company : Worked in M/s Frontier Lifeline Hospital Pvt. Ltd., (Dr. K.M.

Cherian Heart Foundation) in Chennai

Designation : Sr. Executive Billing cum Cashier

: From 24th October, 2011 to 19th April, 2012

Period

Job Role:

Possess complete knowledge in computerized billing system and the following.

1. Complete knowledge in all cash billing system.

2. Complete knowledge in all overseas billing system.

3. Complete knowledge in all insurance billing system

4. Collection of advance payment and regular follow –update of bills status.

5. Complete knowledge in public relationship and interpersonal relationship

6. Posses exhaustive managerial skills particularly in Hospital Management.

6) Company : “World Class Multi Specialty Hospital – MIOT HOSPITALS

LTD.” in Chennai (450 + bedded).

Designation : Sr. Executive Billing

: From 22nd March, 2004 to 2nd June 2011

Period

Achievements:

Received Best Performance award (twice) for the year 2005 & on 2009

from our Chairman

Job Role:

Possess complete knowledge in computerized billing system and the following.

1. Complete knowledge in setting up exhaustive and computerized billing

system.

2. Complete knowledge in all cash billing system.

3. Complete knowledge in all overseas billing system.

4. Complete knowledge in all insurance billing system.

5. Coordination with the doctors and specialization (in-depth with Cardiac

Thorasic, Interventional Cardiac, and Pediatric section) and other

particular department.

6. Collection of advance payment and regular follow –update of bills status.

7. Despatching the bills/breakup details as per their requirement

8. Complete knowledge in public relationship.

9. Complete knowledge in interpersonal relationship.

10. Posses exhaustive managerial skills particularly in Hospital Management.

11. Compete knowledge in foreign currency conversion system

12. Effective and positive coordination with the Senior Billing Manager/

Internal Auditor and sort out any issue connected with billing.

13. Maintaining records of daily activity in accordance with the customers

and administration

14. Reporting revenues to the management

15. Attending Customer’s call and clarifying the requirement/details as

required.

7) Company : M/s. Bharatshell Limited C&F Agent Chennai

Designation : Computer Operator

: From 25th November, 2003 to 16th March 2004

Period

Job Role:

Involved with Dispatch & Preparation of Invoices relating to customer

requirements.

Drafting of letters relating to all official works

Maintaining Order register pertaining to customer needs as per dispatch

8) Company : M/s. S. G. Enterprises. Chennai

Designation : Computer Operator

: One Year (From 20th July 2002 to 12th September 2003.)

Period

Job Role:

Updating accounting transaction in tally

Drafting of letters relating to all official works

Updating of records

9) Company : M/s. Green Country Agro Foods Limited. Chennai

Designation : Computer coordinator

: Two Years (From 18th February, 2000 to 12th June 2002.)

Period

(Worked mainly in FoxPro, Windows, MS Office)

Job Role:

Responsible customer services and public relation skill to develop successful

business and community relations.

Customer cares and trouble shooting for the customers.

Conflict resolution with customer by communicating companies policies and

guidelines.

To organize and monitor the day-to-day functions.

Maintaining records of daily activity in accordance with the customers and

administration

Attending customer’s call and clarifying their requirements.

Involved with updating of records as per customers requirements

Processing of monthly supply list of customers,

Feeding in new applications and other official documents.

10) Company : M/s. PRECISION AUTOMOTIVE Co. (P)

(An ancillary unit of M/s. TELCO, Jamshedpur)

Designation : Computer Operator cum Cashier

: Four Years (From 1stJuly, 1995 to 20th October, 1999)

Period

(Worked mainly in FoxPro, FoxBASE+, Windows, MS Office,)

Job Role:

Involved with Dispatch (Preparation of challans and transmitting relevant to M/s.

Telco via modem).

Drafting of letters relating to all official works and Audit purpose.

Keeping records of leave and advance of employees.

Handling cash relating to factory expenses, making of salary sheets.

Maintaining supply register as per dispatch to M/s. Telco.(Presently TATA

MOTORS LTD.,)

Academic and professional Qualification:

A. Pre University (COMMERCE)

B. Diploma in computers from Aptech in 1995 that involved the following: -

Concept of Information Processing (CPIS)

Disk Operating System (DOS)

Windows 3.1

M.S.WORD, M.S.EXCEL & M.S.OFFICE

Power Point

FoxPro

C. Excellent written and oral communication skills in English and Hindi

D. Well versed in Email and Internet access

E. Have done typing (35 w.p.m.)

Strengths:

• Self Starter and Self-Motivated.

• Good Communication Skills

• Hardworking, Task-oriented and

precise, with high performance standards.

• Excellent interpersonal Skills

Personal Details

Father’s Name : G.K.Srinivasan

November 27th, 1973

Date of Birth :

Martial Status : Married

Sex : Male

Nationality : Indian

Languages

Known : Speak: - English, Hindi, Tamil

Read: - English, Hindi

Write: - English, Hindi

RAVISHANKAR S



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