Customer Service Manager

Christopher Jasman

**** ****** *****, ****** **** 43016, 614-***-****

abi43t@r.postjobfree.com

Objective

To contribute to an organization that can use a hard-working loyal

clearly dedicated individual who has an ambition to succeed in any given

environment.

Work Experience

Safelite Autoglass, Repair Medic (April 2008 - Nov 2009)

Brad Evan, Manager 614-***-****

- Repair auto glass in store or on a mobile job

- Provide top quality customer service

- Utilizes the proper tools and techniques

- Service daily and weekly customers

- Collect payment with a blackberry

Stanley Steemer, Assistant (Oct 2002 - March 2003),

Commercial Crew Chief (March 2003 - April 2008)

Scott Kirkman, Manager 614-***-****

- Provide quality carpet and upholstery cleaning and related

services to customers

- Trained new technician on company policies and procedures

- Collect payment or credit accounts with a handheld device

- Service daily and biweekly customers

- Provide exceptional customer service

PPG Porter Paints, Asst Manager / Delivery Driver (Feb 1999 - June 2002)

Vic Swartz, General Manager 614-***-****

- Provide exceptional customer service to repeating customers

and new customers

- Process cash and credit transactions with point-of-Sales

computer

- Pull order and restock

- Unload and check all deliveries

- Deliver Customer orders throughout Columbus and surrounding

area

Blockbuster Video, Customer Service Rep (Jan 1999 - Oct 1999)

Asst Manager (Oct 1999 - Jun 2001)

John Spears, Manager 614-***-****

- Oversee daily operations, including training and supervising

employees

- Assist crew in selling company product

- Provide customer service, including responding to and

resolving concerns

- Inventory control

- Utilize the computerized point of sale system to complete

both credit and cash transactions and maintain member accounts

Harrison Paint, Delivery Driver / Warehouse Worker (Feb 1995 - Nov 1997)

Asst. Manager (Nov 1997 - Feb 1999)

Dave Serio, Manager 614-***-****

- Provide exceptional customer service to repeating customers

and new customers

- Pull orders and restock

- Load and Unload truck with pallet jacks and forklift

- Complete daily shipping and receiving paperwork

- Deliver Customer orders throughout Columbus and surrounding

area

Education

DeVry University, 1350 Alum Creek Drive Columbus, Ohio 43209

1994-1998 Business Management

Bay-Arenac Skill Center, 4155 Monitor Road Bay City, MI 48706

1992-1994 Business Information Processing (G.P.A 3.8)

Bay City Western, 500 W. Midland Auburn, MI 48611

1990-1994 General (G.P.A 3.8)

References Available upon Request

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