Brittany Danielle Thomas

**** ******* ****** **. **********, AL 35204 - 205-***-**** - abi2og@r.postjobfree.com

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Customer Service Representative

Customer support experience working within high-volume call center environments. Excellent communicator

with strong time-management and customer needs assessment skills. Exercise independent judgment,

decision- making, and problem solving abilities

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Relevant Experience:

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SITEL-Customer Service Representative- Birmingham, AL 2008- Sept. 2010 Telecommunication

Assisting Verizon Wireless customers with billing information, online equipment ordering, collections/

payments, helping with account management and updating.

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National Pizza Company- Customer Service Representative- Vestavia, AL 2006-2008 Telecommunication

Submitting orders for the local Pizza Huts, answering general questions, issuing credits for dissatisfied

customers, and assisting customers with online ordering.

Education:

Criminal Justice, Present

Virginia College, Birmingham, AL

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Advanced Computer Skills

Microsoft proficient

Typing skills- 40 WPM

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