Wendi Jeanette Wells **** Grand Canyon Dr., Valrico, FL 33594

abi2fx@r.postjobfree.com

? 614-***-**** (C)

HEALTH SERVICES ADMINISTRATION

Expertise

Project Management

Staff Supervision

Executive Administration

Program Development

Planning & Scheduling

Training & Development

Public Speaking/Presentations

Consumer Relations

Government

More than 19 years of experience in customer

service and support, office administration,

fiscal management, project management, record

keeping, proposals, public speaking, and

analytical operations. Extensive knowledge

of all levels of government. Known and

appreciated for work ethic and ability to

multi-task. Meet deadlines with a high

degree of quality and efficiency.

Adept in the use and application of MS Word,

PowerPoint, Excel, Access, Project, and

agency specific software. Trained as well in

statistics and advance mathematics.

Career Progression

Florida Air Force Reserves, MacDill AFB, FL

2015- current

Health Services Management (Part-Time)

Safeguard and manage medical records for all military personnel assigned to

the base. Ensuring all medical records is up to date and their annual

physical health assessment is completed.

Ohio Air National Guard, Columbus, OH

2013 - 2015

Health Services Management (Part-Time)

Safeguard and manage medical records for all military personnel assigned to

the base. Ensuring all medical records is up to date and their annual

physical health assessment is completed.

Ohio Air National Guard, Columbus, OH

2011 - 2013

Command Post Apprentice (Part-Time)

Top Secret Clearance required for this position granted March 2012.

Emergency Action Messages copy, decodes, validate and relay. EAP,

safeguard COMSEC, Operational Report and flight following. Perform

checklist that respond to emergency management, disaster responses and

other situations that may occur in an expedient manner.

State of Ohio Attorney General (Consumer Protection), Columbus, OH

2001 - 2014

The Attorney General's Office enforces the Ohio Constituent Sales Practices

Act in addition to other responsibilities

Public Inquiries Assistant (PIA)

Assist constituents and consumers that call in or write in with concerns

they are having with a business or supplier. Direct the constituent to the

state office or agency best suited to help them resolve their problems if

not the Attorney General's office itself. Educate consumers about the Ohio

Constituent Sales Practices Act and other laws that affect consumer

products or services. Assist with training new employees.

. Process over 8,000 written or web complaint requests per year in timely,

knowledgeable fashion. Public records request are prepared, redacted,

reviewed and then sent to the requesting individual processed in the

order received.

Ohio Air National Guard, Springfield, OH

2001 - 2007

Engineering Assistant

Assisted in the development of wartime site plan projects, which included

calculating the cost, occupancy, materials, and resources needed to

establish a new base. Also prepared training plan to ensure trainees were

current with required tasks and skills needed to effectively support the

mission. Supervised 25 students during the Engineering Assistant 12 week

training course; graduated the course with a 96% average.

Ohio Army National Guard, Columbus, OH

2000 - 2001

Executive Administrative Technician

Prepared award packages for soldiers, reviewed personnel files, engraved

dog tags, and ensured medical files were up to date. Provided elite

executive administrative support as a member of the Operation Noble Eagle

command staff that was rapidly created after September 11, 2001. Training

plans and performing training as needed to achieve the mission.

Franklin County Veterans Service Commission, Columbus, OH

1999 - 2000

Administrative Clerk

Saved agency $2,000 a year in storage fees by creating an Access database

to record 35,000 outdated Veteran files that needed to be destroyed. Also

acted as liaison for the taxi program for veterans' medical appointments.

Also held purchasing and supplies responsibilities.

Blackburn's Chimney Sweeps, Inc., Columbus, OH

1997 - 1999

Administrative Assistant

Performed a broad range of office administration duties including

processing paperwork, entering invoices into Access, preparing masonry

proposals, assisting with bookkeeping, scheduling cleaning services, and

aiding customers.

United States Air Force, WPAFB, Dayton, OH

1993 - 1997

Executive Assistant to Section Commander

While on active duty, supported an Executive Officer in an 80-member unit.

A member of the WPAFB, OH Honor Guard team. Prepared training plans and

performed training to supervisors vital to mission effectiveness. Master

of ceremony for commanders' call and Wright-Patt Young Heroes events on the

base. [Was selected as Warren Christopher's admin support during the 1995

Balkan Proximity Peace Talks].

Education

MS in Administration, GPA: 3.48, Central Michigan University, Mt. Pleasant,

MI, 2009

BS in Applied Management cum laude, GPA: 3.67, Franklin University,

Columbus, OH, 2005

AAS in Construction Technology, Community College of the Air Force, Maxwell

AFB, AL, 2007

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