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Customer Service Technician

Location:
Visalia, CA, 93291
Posted:
October 19, 2010

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Resume:

John Hamilton

**** *. ***** **.

Visalia California

93291

tel: 559-***-**** email: abi11i@r.postjobfree.com

Profile: To obtain a challenging job in the information technology field, where my abilities,

Training, and experience will be utilized while maintain strong ethics and standards.

Education:

Blackford High School-1982

Computer Support Technology- June 2007 - May 2008

San Joaquin Valley College

Experience:

Computer Technician/Cashier August 2009 – present

Giant Chevrolet (1001 Ben Maddox Way, Visalia,Ca. 93292 559-***-****)

Customer Service skills, Re-format hard drives and operating systems, install

software, PC Tune up, Anti-Virus software, Troubleshoot/Repair computers.

Answer phones, look up customer information. Take cash and credit card payments, filing.

Substitute Computer Technician March 2009 - June 2009

Kerman Unified School District- Kerman- Floyd Elementary School (14655 West F.Street, Kerman, Ca. 93630 (559)

842-4500)

Helped staff with computer problems, troubleshooting, makes computers

run smoothly. Also did re-imaging of hard drives. Worked with different software, Microsoft 2003 and 2007. I have a customer service attitude. Very friendly

and professional.

Temporary Contract/New Target Store In Visalia, Ca August 2008 – September, 2008

Acendis IT Recruiter (1926 Hollywood Blvd. Hollywood, Florida, 33020 800-***-****)

Set up and help install security cameras, programmed cash registers, assisted

in putting server together and made sure everything working correctly. Set up

gaming machines for display. This was a month long assignment.

Break/Fix Install April 2008 - May 2008

Buckman/Mitchell (500 North Santa Fe, Visalia, Ca, 93292 559-***-****)

Temporary hire to tear down and set up workstations in new building, plugged

in new cables and phone lines, tested for operation.

Order Picker/Forklift Driver April 2005 - May 2006

D&H Distributing (3705 South Minnewawa Ave, Fresno, Ca. 93725, 559-***-****)

Process electronic parts including computer technology according to customer

orders,utilized infrared scanners, processed inventory, facilitated group operations

as necessary, special assignment including order and distribution management,

operated forklift maintained license for equipment.

Forklift/Order Picker January 2004 - February 2006

Coast Distribution (2305 North Plaza Drive, Visalia, Ca. 93291 559-***-****)

Responsibilities including order processing as prepared by customer requests,

maintained paperwork, team facilitation, processed inventory, prepared and

packaged product for distribution, assisted management with facility needs.

Skills: Computer courses include: A+ Essentials, Network +, Network Infrastructure.

Windows Server 2003, Desktop Support and troubleshooting.



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