Manager Customer Service

Dianne Mathews

** ***** ****, **********, ** ****7 Cell: 334-***-****

Home: 334-***-**** Email: abi0t1@r.postjobfree.com

SUMMARY

Experienced in all aspects of Accounting (payroll, A/R, A/P, etc.).

Proficient in Word, Excel, PowerPoint, Access, Spreadsheet Applications and

payroll accounting software. Familiar with inventory control

reconciliations. I am a hard worker, dedicated to the job and take pride

in all work assigned. I am always striving to increase my knowledge. Obtain

a good attitude while managing complaints in customer service and handle

all situations with a professional attitude. I have a pleasant personality

and possess a good attitude toward all fellow workers, management staff,

and customers. I am easily motivated by job duties and take pride in my own

occupation and satisfaction in a job well done. I take full responsibility

of any job that is assigned. I am honest, accurate and productive in all

tasks taken on.

EXPERIENCE

Receptionist/Acct. Payable Clerk

July 2000-Jan. 2009 Cummings Signs, Inc. Fort

Deposit, AL.

Sign Manufacturing Plant.

Duties & Responsibilities: Managed multi-line phone system, handled petty

cash, imprest checks, payroll and matched packing slips to invoices and

processed for payment into mainframe system. Assisted Accounting Manager in

reporting inventory and job closing cost. Worked unsupervised while

Accounting Manager relocated to secondary facility. Conducted all training

of Accounts Payable clerks and Payroll clerks at secondary facility.

Created Accounting voucher spreadsheets to improve the process of posting

invoices in Mainframe system.

Accomplishments:

. 5 yr. service award for Perfect Attendance.

Receptionist/Office Manager

June 1998-July 2000 Century Steps

Greenville, AL.

Manufacturer of concrete steps and stepping stones.

Duties and Responsibilities: Managed phones, prepared Penske truck logs,

prepared payroll, handled petty cash, prepared invoices for all shipments

and assisted Plant manager with monthly inventory. Back up to Manager

during frequent absences.

Training Instructor

July 1992-Jan. 1998 Kleinert's, Inc.

Greenville, AL.

Clothing manufacturing plant.

Duties and Responsibilities: Responsible for all training of new hires,

established excellent rapport and communicated daily with floor supervisors

regarding HR matters, and followed up with new hires after reaching

production level to ensure production levels and required quality

specifications were achieved. Personally met and/or exceeded production

quotas with excellent quality ratings.

Accomplishments:

. Employee of the Month Awards

EDUCATION

May 2009 - Present A.A.T.Degree in Accounting (Est. May

2011) GPA 3.75/4.0 Dean's List

Trenholm State Technical College

Montgomery, AL

.

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