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Customer Service Data Entry

Location:
Rockville, MD, 20850
Posted:
September 22, 2010

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Resume:

Bola Williams

**** ****** *** #***, ****** Spring, MD

abhza7@r.postjobfree.com

240-***-****

Objective:

I am seeking a career position with a company I can grow with. I am a great leader and love to

interact with others. I have excellent customer service skills and am very detail oriented. Helping

my customers is top priority; it always has been it always will be.

Experience:

SBM Home Loans D.B.A Weststar Mortgage

Loan Officer. August 2008 – Present (Part time from 2008 – June 2009)

•Solicit clients and Realtors for loan products

•Establish and maintain relationships with real estate agents, C.P.A’s and Financial Pros

•Generate leads through posters, flyers, and general marketing

•Collect all documents needed for loan to close

•Co-ordinate files to assure timely closing.

Goodman & Company

Auxiliary Services Asst. 4/2007 – May 2009

• Maintains file room

• Conduct data entry for client profiles

• Organizes file room alphabetically

• Collects and distributes mail twice a day on a daily basis

• Performs receptionist duties (answering phone calls, assisting clients with inquires or

problems)

• In charge of purging files to Iron Mountain for archiving

Grant Thornton

Data Entry Clerk (contract) 2-2007

• Restructured data base of company expense reports chronologically.

• Conducted data entry for client profiles and organized file room alphabetically.

• Copied and faxed documents for staff accountants.

Cingular

• Customer Service Representative (contract) 11/2006-2/2007

• Provided customer service and resolved customer complaints and inquiries.

• Marketed and sold Cingular products and services.

• Processed paper work and conducted data entry of customer profiles.

• Provided product trouble shooting.

• Stocked inventory and set up store displays.

C and G Financial

Customer Service Representative 3/2005-11/2006

• Processed high volume invoices and collected outstanding debt from business clients and

customers.

• Conducted data entry and managed customer database.

• Provided customer service and resolved customer complaints and inquiries.

• Sold and marketed products and services.

Mobile Solutions 8/2004-1/2005

Sales Associate

• Sold and marketed products.

• Provided product trouble shooting.

• Provided customer service and resolved customer complaints and inquiries.

• Set up store displays.

• Processed paperwork and conducted data entry to maintain customer database and

manage inventory.

• Was on monthly sellers list twice in 6 months

Education:

Wheaton High School 5/2003

High School Diploma

Montgomery College

September 2005 to January 2006

Did not complete degree but is currently taking the necessary steps to receive my certification in

A+ Microcomputers, Wireless Technologies and Computer Programming.

Additionally if the company finds it fit, I will also peruse my certification in network engineering

for either Cisco or Microsoft.



Contact this candidate