Project Manager Training
Resume:
Christy Hummer
**** *********** **** *********, ** 21758
abhyz0@r.postjobfree.com
Q ualifications Summary
** ***** ********** ********* *** administering education and training programs for diverse client
groups
Advanced degree (Master’s) with focus on Adult Learning Principles, Technical Curriculum and
Evaluation, and Performance Management techniques.
Successful track record in delivering, implementing, and managing programs to ensure organizational
development and training activities are focused business needs, regulatory compliance, corporate
objectives, and customer requirements.
P rofessional Expe rience
Training Coordinator
Lovelace Respiratory Research Institute Frederick, MD 2009-Present
*Achieving award for successfully managing a comprehensive, facility-wide training program and
reporting metrics to Senior Management.
*Impacting the leadership and talent pipeline by deploying e-learning solutions (LMS), Instructor-
led Training (ITL), Workshop Facilitation and On-the-Job Training (OJT) solutions.
*Working with internal partners and business Subject Matter Experts (SMEs) to identify new
t raining needs and map them to appropriate tools/systems.
*Conducting new hire orientation sessions.
* Ensuring appropriate documentation and related Standard Operating Procedures (SOPs), manuals,
user guides, handouts, workflow diagrams and presentations are current and integrated into
t raining programs.
Systems /Sales Training Coordinator /Project Manager
2008-2009, Unison Site Management, Frederick, MD
*Increasing employee participation in t raining programs and skill and sub-skill mastery levels by
425% by offering various t raining options, simplifying complex subject matter, maintaining a good
t raining pace, demonstrating patience with new system users and improving technical writing
documentation standards.
* Managing an average of fourteen IT projects, IT helpdesk technical support, and Documentation
L ibrary.
* Publishing t raining manuals, multimedia visual aids, software manuals, and other educational
materials.
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Christy Hummer
3671 Petersville Road Knoxville, MD 21758
abhyz0@r.postjobfree.com
* Delegating tasks to system developers and report writer.
T raining and Development Specialist
2005 - 2008, United Health Group, Rockville, MD
*Delivering Facets software and departmental training to internal staff.
* Writing and delivering two new Communications Training Programs: Proofreading Written
Documentation and Improving Business Communications.
* Gathering system requirements from business owners, communicating them to developers, conducting
systems testing with system analysts, and updating user manuals with the system changes.
*Designing online SCORM-compliant curriculum using Captivate Software.
*Creating and implementing training plans and new, online technical documentation library within
budgetary requirements.
*Serving as a subject matter expert on various functional teams.
*Preparing written materials, webinars, workshops, training manuals, technical documentation and
SharePoint site.
Full-time Instructor
2001-2005 Hagerstown Business College, Hagerstown, MD
*Delivering classroom and online instruction for credit courses in Marketing/Sales, Developmental Reading
and English, English Composition 101 & 102, Speech, Economics and MS Office.
*Providing corporate training to local businesses in Strategic Communications for Managers, Improving
Communication Among Co-Workers, Team Building, Stress Management, Sales Effectiveness and Business
Writing.
*Mentoring adjunct faculty in effective instructional practices, classroom management and documentation.
*Receiving Professor of the Year 2003/2004 award. Highly sought after as a corporate trainer, frequently
teaching 2-4 classes above full-time status, 98.7% of students cited highest ranking on course evaluations.
Full-time Instructor
1996-2001 Fayetteville Technical Community College, Fayetteville, NC
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Christy Hummer
3671 Petersville Road Knoxville, MD 21758
abhyz0@r.postjobfree.com
*Facilitating instruction in Principles of Marketing, Retailing Management, Services Marketing, Marketing
Research, Visual Merchandising, and Small Business Management via classroom and online utilizing
B lackboard© software.
*Writing business plans for newly formed corporations and LLC’s.
*Conducting needs assessment (customized, Plato© and Work Keys©), task analysis and training in local
i ndustries (Sales Effectiveness, Pre-Employment Testing, G.E.D., Basic English, MS Word, College Entrance
Exam Preparation, ISO 9000, Customer Service).
*Training college employees (60 instructors, 5 administrative staff and 52 Vice Presidents from across the
state) in computer applications, integrating technology into the classroom and enhancing performance
appraisals.
* Achieving nomination as 1 of the 12 Top Workforce programs in the United States by the Secretary’s
National Commission. Aiding two organizations in grant writing (Center for Women Entrepreneurs $400,000
and East, Inc. ($50,000). Through marketing efforts, started two workforce training centers. Grew program
f rom one to four instructors. Training new instructors. Innovative instructional methods, taking initiative and
strong leadership traits cited on performance evaluations.
Director of Operations
1994-1996 Bokonon Systems, Inc. Martinsburg, WV
*Directing daily operations and accounts receivables of private training school.
*Hiring faculty/trainers to conduct computer training.
*Facilitating hands-on training (MS Office, Proprietary Postal Software, Keyboarding, Job
Keeping/Seeking skills).
*Networking and marketing to local governmental agencies to solicit referrals to government-funded
program.
*Incorporating dynamic training techniques and enhancing curriculum to increase enrollment by 400%.
E ducation
Marshall University Huntington, WV
1993 M aster of Science : Adult Education: Technical Curriculum and Evaluation
1991 Bachelor Of Arts: M arketing Education
Behavioral Competencies
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Christy Hummer
3671 Petersville Road Knoxville, MD 21758
abhyz0@r.postjobfree.com
Customer Results Focus
Integrity
Big Picture Thinking
Creativity/Innovation/Leadership
Teamwork/Collaboration
Adaptable/Open to Change
Professional Technical Competencies
MS Office Products (Word, Excel, PowerPoint, Visio, Project, Outlook)
Lotus Notes
Live link Administrator
Adobe Captivate
Share Point
Plato
Facets
Work Keys
Blackboard/Web-CT
Internet/Intranet
Documentation Library Administrator
Web-Ex/Live Meeting
4
Christy Hummer
3671 Petersville Road Knoxville, MD 21758
abhyz0@r.postjobfree.com
References provided upon request.
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