**** * ***** ***, ****** CA *****( (***) *** - ***1 cell (

abhwvf@r.postjobfree.com

Charles David Boyce

Summary

Accomplished Network and Computer Technician with strong background in Customer

Service and exceptionally adaptive Troubleshooting Abilities.

Professional Experience and Skills

Information Systems Technician

Five years of experience in the Computer Networking Field.

Establish and maintain a Local Area Network using Windows Server NT/2000/2003.

Create user accounts using Active Directory in conjunction with Exchange

5.5/2000/2003.

Provide support for anywhere between 120 to 600 users.

Maintain up to 120 workstations running Windows NT/2000/XP

Extensive experience running both Ethernet and Fiber Optics using CISCO Routers

and Switches.

Maintain a documented inventory of all assets including Daily, Weekly, Monthly,

and Yearly Tape Backups.

Prioritize work based on a wide range of criteria including area of affect and

overall customer satisfaction.

Awards and Achievements

Received Navy Achievement Medal for exceptional performance of duties during the

period between February 2005 and February 2007 becoming the subject matter

expert, specifically the UNIX database server, being the "go-to guy" for not only

my command but every similar command in the Pacific Theater.

Received Flag Letter of Commendation for going above and beyond that which was

required for me in Kuwait during the period between March 2007 and October 2007.

Received second Navy Achievement Medal for taking on additional responsibilities

while maintaining standard of customer care during deployment in Okinawa between

June 2008 and January 2009.

Leadership and Training

Being the subject matter expert on matters pertaining to the network, provided

training to all applicable personnel.

Placed in several leadership positions with the responsibility of passing on

personal knowledge and experience.

Developed and executed training on Information Assurance Awareness and Safe

Work/Home Computing

United States Navy Employment History (2004 - 2009)

OCT 2004 - FEB Advanced Schooling Demonstrate required

2005 knowledge for A+

FEB 2005 - FEB USNS Concord Network Administrator,

2007 Computer Analyst, Customer

Support Specialist

Navy Mobile Construction Battalion

MAR 2007 - 133 Network Administrator,

Present Computer Analyst, Customer

Support Specialist

Navy Provided Training

11 OCT 2007 - 07 NOV Network Essentials, NMCB 133

2007 Network Operating Systems,

Exchange Server

Administration, Connecting

/ Splicing Fiber Optic

Cable

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