Beverly Lightner

*** ******** **. ~ Pontiac, MI *8342 ~ 248-***-**** ~ email: abhw7x@r.postjobfree.com

My career goals are to obtain a full-time position with a company that has

Objective

individual growth potential and professional development opportunities. My

career goal is to work for a company who will allow me to used my

education and training to advocate for individuals who in need of my

services.

Work

Experience

02/00 -7/09/2010 QEK Global Solutions Orion Township, MI

Company Car/ Fast Feedback Coordinator

• Facilitate a program to assist all Chrysler Group LLC salary employees and retirees

with company car and product evaluation vehicles. Assist in verify customers in

lease payment.

• Responsible for eligibility for employees to participate in Fast Feedback Programs.

Customer Service Representative

• Provide assistance to Chrysler Group LLC employees regarding company benefits.

• Provide discount numbers to activities and retirees to purchase vehicles.

• Responsible for daily office operations.

• Assist with training and development of team members and new staff.

08/98 -11/98 Waste Management Auburn Hills, MI

Customer Service Representative

• Responsible for daily administrative duties.

• Provide customer service to city residents.

04/97- 8/98 Montgomery Wards Waterford, MI

Customer Service Representative

• Data entry of shipping and receiving.

• Reconciled daily deposits and sales.

• Assist with training new team members and existing staff.

07/94 - 4/97 Shoe Carnival Waterford, MI

Store Manager

• Immediate supervisor to 12-15 team members.

• Responsible for all aspects of management within the store.

•Handled daily store operations, customer relations, hiring, and team

development.

11/92 – 7/94 Original Cookie Waterford, MI

General Manager

• Immediate supervisor for 10-12 member staff.

• Responsible for daily store operations such as: daily deposit reconciliation, hiring,

training, supply ordering and payroll.

Education 08/2008 – 01/10/2010

University of Phoenix

Bachelor of Science in

Human Services

08/04 – 05/08

University of Phoenix

Associate of Arts in

Business

08/92-04/93

Ross Medical School

Certification

Medical Assistant

Computer/

Other Skills Word PowerPoint

Excel Web Development

Multi-line phone system Most office equipment

Lotus Notes Mainframe applications (Chrysler Databases)

References Available upon request.

Contact this candidate