Customer Service High School
Resume:
[pic]
Kirk E. Crenshaw
***** ****** ****, *******, ** 97759
H:541-***-**** / C:541-***-****
abhw58@r.postjobfree.com
Career Summary:
I have an impressive career of twenty plus years of experience in the
Automotive Service and Repair field. Proven success of earning
advancement to increasingly responsible positions of authority
throughout my career. Made a successful career change into building
inspection field with proven record. Passionate, proven inspector and
trainer throughout my career.
Notable Accomplishments:
. At Les Schwab was promoted to head of the alignment center within
three months of being hired. Resulting in an increase in business from
$20,000 to $80,000 a month.
. At Les Schwab created a highly efficient inventory system that
streamlined accessing parts and expediting service to customers.
Resulting in time savings of retrieving parts for customer jobs and
doing monthly inventory.
. Made a highly ambitious and successful educational and career
transition to a new field of work with a reputable municipality
employer. Resulting in obtaining job as a building inspector with a
city jurisdiction.
. At the City of Bend created a program to assist plans examiners in
verifying code requirements for height and width of continuously
sheathed shear wall panels to ensure structural integrity of the
buildings.
. Co-created an excel spreadsheet program that allowed plans examiners
to input specific data and receive maximum square footage of a given
project at the City of Bend. Resulting in a quick check for commercial
building to lot size verification.
. As a trained Electron Beam Welder, on temporary assignment, performed
the most dangerous and sensitive welding operations, in vacuum tank
environment. Resulting in completed electrodes of various metals for
the melting furnaces.
. Managed family farm, ran logging operation, contracted with buyers,
cutters and truckers, kept log books and did payroll for logging.
Resulting in healthier timber by thinning and removing defective
trees.
. At Les Schwab assisted police and insurance investigators with
inspection and testing of vehicle involved in a fatality accident.
Resulting with conclusion that the accident was not caused by vehicle
repairs done earlier, but driver error.
Testimonials:
I am writing this letter of recommendation for Kirk Crenshaw. I have known
Kirk since 1973. His abilities far exceed the majority of any employees I
have worked with. He is dependable, with excellent memory and recall. His
ability to improve surpasses 100% of the people I have worked with. His
abilities I have witnessed include; mechanics, welding, sheet metal,
contract work, and the thorough review of plans, manuals and textbooks. He
is an outstanding man and would improve any company he works for.
Tony Frey
Owner Tony Frey Drywall
Lebanon, OR
The inspections performed by Kirk are top notch. He always calls and asks
us very thought out questions and is extremely thorough with his
inspections. We really appreciate it! We get tired of builders cutting
corners after promising to do the right thing.
Jon L. Walker, S.E., P.E.
Principal, Walker Structural Engineering, LLC
Bend, OR
Professional Experience:
City of Bend - Community Development Department PO Box 431, Bend, OR
97709
Plans Examiner/Building Inspector PH# 541-388-
5545
08/30/04-10/03/08
The Community Development Department's program objectives are to develop,
implement and maintain a comprehensive land use plan, land development
code, enforce the State of Oregon Building Codes, implement the American
Disability Act and the Oregon State Specialty Code to ensure an accessible
community.
. Performed plan reviews with high degree of accuracy and efficiency.
While trying to approved plans for permits in a timely manner.
. Executed inspections with efficiency and professionalism including
vigilant attention to engineering and architectural details. While
working with contractors to keep the jobs moving forward when
possible.
. Extremely courteous and customer service oriented. Resulting in a good
working relationship with customers.
. Effectively communicated with customers and contractors to answer
questions, address corrections, and resolve problems concerning code
and city ordinances. Resulting in a good working relationship with
customers.
. Conducted in person contact and drafted correction letters, to
pertinent parties, regarding needed information on plans in review, to
complete the plans for permit issuance.
. Kept accurate, organized and timely records of corrections and other
information pertaining to the project. Resulting in faster re-
inspections and fewer questions from contractors, customers or other
inspectors.
. Self-motivated to keep up with code changes and furthering studies to
obtain other inspection certifications. Resulting in obtaining all of
Oregon Residential Certifications and knowledge of differences in code
during code change year.
City of Corvallis - Building Department 645 NW Monroe Ave.,
Corvallis, OR 97330
Cooperative Work Experience Student PH# 541-
766-6926
06/25/03-08/22/03
It is the mission of the Corvallis Building Department to facilitate the
construction of approved development projects, provide development
information to the public, and enforce community livability standards.
. Observed and assisted Inspectors during inspections, observed plans
examiners during plan review process and city planners during the
planning process. Resulting in a good working perspective of
performing plan review or inspections.
. Observed the city engineer during the review of planned building site
locations. Resulting in a basic knowledge of the city engineer's job.
. Observed the counter staff in the daily tasks of issuing permits,
applications, and dealing with customers. Resulting in knowledge of
permit application and issuance process.
. Assisted with daily office tasks of copying, filling out inspection
requests, and some filing. Resulting in knowledge and ability of
copying, filing and paperwork done on daily basis in office.
Managed Family Farm (self-employed)
4/15/02-12/31/05
. Ran logging operation, contracted with buyers, cutters and truckers,
kept log books and did payroll for logging. Resulting in healthier
timber by thinning and removing defective trees.
. Operated dozer to skid logs, clear brush, build and maintain roads.
Resulting in cost savings by doing some of the work myself rather than
sub-contracting the work out.
. Fed and cared for livestock, maintained fences and contracted hay
cutting. Resulting in providing feed for livestock and meat for our
family.
Teledyne Wah Chang 1600 Old
Salem Rd. NE, Albany, OR 97321
Electron Beam Welder PH# 541-***-****
01/22/02-03/28/02 - Temporary Assignment
Today, Wah Chang is part of the Allegheny Technologies Incorporated group
of specialty metal manufacturers. Based in Pittsburgh, Pennsylvania,
Allegheny Technologies and its global resources have enabled Wah Chang to
strengthen its position as one of the world's preeminent providers of
strong, versatile, corrosion-resistant metals and a variety of zirconium-
based chemical products.
. Performed the duties of crew leader to assist supervisor in daily
operations, personnel supervision, management, and log records.
Resulting in allowing supervisor to do other work and keep up with
production.
. Welded electrode components together with high degree of efficiency
for furnaces. Resulting in a safe and complete electrode for furnaces
in timely manner.
. Operated overhead cranes and forklifts with a high degree of safety.
Resulting in work efficiency with no accidents.
. Kept accurate daily logs of work performed. Resulting in tracking
ability of materials, electrodes and time management for supervisors.
. Worked as a team to load and unload trays for the welders. Resulting
in a very time efficient manner of loading and unloading trays.
Miller's Auto Repair 380
Tangent St., Lebanon, OR 97355
Auto Mechanic/Estimator PH#
07/96-01/18/02
A reputable and popular local auto repair shop.
. Inspected, diagnosed and repaired autos and light trucks, while
providing courteous, professional and timely service.
. Advised customers of needed repairs, wrote accurate and fair
estimates. Resulting in maintaining a good community reputation.
Les Schwab Tire Center
2925 Santiam Hwy., Albany, OR 97322
Brake and Alignment Technician PH# 541-
926-2226
05/90 - 06/96
One of the nation's largest and most successful tire and brake chains.
. Advised and oversaw from two to seven other workers after being
promoted to head of shop. Resulting in increased business and good
time management.
. Taught fellow employees brakes, suspension and alignment diagnosis and
repair, as well as how to sell shocks and brakes. Resulting in more
sales with a better community reputation.
. Inspected and diagnosed brake and suspension systems on autos and
light trucks and advised customers of condition and needed repairs.
Resulting in complete and accurate estimates and repairs of customer
vehicles.
. Communicated effectively with angry customers to resolve the problem.
Resulting in a good working relationship with customers.
. Updated, kept and maintained inventory of current usage levels.
Resulting in an accurate and up to date inventory used for current
work needs.
. Organized inventory to make work more efficient for finding parts when
needed on a job. Resulting in less time loss looking for parts.
. Developed an in-shop work order system to keep work flowing smoothly
through the shop and enabling workers to know their next job.
Resulting in less down time between jobs and better time management.
Canaga Tire Company 1179
Park St., Lebanon, OR 97355
Brake, Alignment and Service Technician PH# 541-
258-2482
10/79 - 05/90
Locally owned and operated dealer providing Road Side Service Calls,
Alignments, ATV Tire Service, Batteries, Brake Service, Custom Wheels, Farm
Tire Service, Full Under Car Service, Off Road & Mining Tire Service, Oil
Changes, Over The Road Truck Tire Service, Passenger & Light Truck Tire
Service, and Shocks & Struts.
. Inspected, diagnosed, repaired or replaced brakes, suspension and
tires on autos and light trucks.
. Inspect, repair or replace tires on heavy trucks, logging equipment,
forklifts and farm equipment.
. Performed brake jobs and front end alignments on autos and light
trucks
. Advised customers of condition and needed repairs on auto and light
truck brakes, suspension and tires.
. Wrote accurate estimates of needed repairs, ordered parts and prepared
invoices for brake and suspension work.
Education:
Associates Degree
Chemeketa Community College, Salem, OR
09/02-06/04
. Completed the two-year program of study, while maintaining an overall
GPA of 3.88.
. Course of study included the Uniform Building Code, International
Mechanical Code, International Residential Code, Uniform Plumbing
Code, Uniform Fire code, and National Electrical Code as well as
general courses and added computer classes in Word, Excel and Access.
Skid Car Training Drive to Survive
Deschutes County Shops, Bend, OR
Fall of 2006
. 4 Hour class and skid car training for adverse weather driving
conditions.
. How to control a vehicle in a slide and how to prevent your vehicle
from sliding on ice or snow.
. How to properly brake your vehicle in event of a slide.
Auto & Diesel Mechanics
Linn-Benton Community College, Albany, OR
09/76 - 06/79
. Studies included inspection, diagnosis, and repair of gas and diesel
autos and light trucks.
. Industrial hydraulics and welding as minor studies.
High School Graduate
Lebanon High School, Oregon
1976
. Two years of sheet metal shop as team leader in design, manufacturing
and installation of duct and HVAC systems for the school built homes.
. Two years of mechanics and machine shop. One year of drafting,
electrical and wood shop classes.
Professional Memberships/Certifications:
. Student member of Oregon Building Officials Association
. Student member of Oregon Mechanical Officials Association
. Member of Chemeketa Chapter of International Code Council
. Member of Phi Theta Kappa
. High school member of Vocational Industrial Clubs of America
. High school member of Future Farmers of America
State of Oregon Certifications:
. Manufactured Home Installation Inspector
. 1 & 2 Family Dwelling Plans Examiner
. 1 & 2 Family Dwelling Structural Inspector
. 1 & 2 Family Dwelling Mechanical Inspector
. Residential Electrical Inspector
. Residential Plumbing Inspector
. B Level Plans Examiner
. B Level Structural Inspector
. B Level Mechanical Inspector
. General Post-Earthquake Inspector
. Oregon Inspector Certification
International Code Council Certifications:
. Residential Building Inspector
. Residential Mechanical Inspector
. Residential Plans Examiner
. Building Inspector
. Building Plans Examiner
. Commercial Mechanical Inspector
Skills:
. Building Inspection
. Plan Reviewer
. Community Liaison
. Management
. Organization
. Excellent Customer Service
. Exceptional Communication
. Computer Expertise
. Excel
. Efficiency Studies
. Creating New Systems
. Problem Solving
. Business Owner
. Human Resources
. Bookkeeping
. Payroll
. Detail Oriented
. Investigative Ability
References:
Tony Frey (Tony Frey Drywall)
Home Phone: 541-***-****
PO Box 266, Lebanon, OR 97355 Work
Phone: 541-***-****
David Kloss (Building Official @ City of La Grande) Work
Phone: 541-***-****
PO Box 670, 1000 Adams Ave., La Grande, OR 97850
Harvey & Cathy Moen Home Phone: 541-
504-****-***** Fadjur Lane, Sisters, OR 97759
Donna Harris
Home Phone: 541-***-****
69373 Sisters View Dr., Sisters, OR 97759
Contact this candidate