S HEL LEY MASSENGALE

***** ***** ***** ****

Bowie, Ma ryland 20720

Phone: 301-***-**** Cell: 301-***-**** E-mail:

abhw27@r.postjobfree.com

P rocess I mp rovement/Project Management/Management Consultant w ith

over 30 years combined expertise in business operations, continuous process

i mprovement (e.g., Organizational Excellence, CMMI, Lean & Six Sigma), software

engineering, and functional and project management. A Lean & six sigma certified

B lack Belt with strong leadership and organization skills which facilitate success in

a ttaining commitment and teamwork.

S ELECTED ACCOMPL ISH M E N TS

Business Operations

• Establishes and utilizes metrics to assess organization support to programs

and functional organizations for overall process improvement. Manages

employee resources and development including staffing requirements, talent

p ipeline, succession planning, mentoring, t raining, workforce planning &

analysis, configuration & data management, enterprise-level budgets,

business initiatives, etc.

Led executive initiative to reduce overhead cost for Administrative Support services

•

across ten geographically dispersed sites by defining an integrated infrastructure that

optimizes virtualization to achieve over a 15% overhead reduction.

Directed an executive sponsored team to define and rollout the Golden BOE (Basis of

•

Estimates) Initiative that increases the accuracy, captures and reduces the cycle time by

over 20% to obtain BOE approval.

Managed corporate sponsored Leadership Development Programs to accelerate the

•

advancement of entry level and mid-career high potential employees.

Continuous P rocess I mp rovement

• Led initiatives to re-architect the company’s Process Asset L ibrary (PAL) and

re-wri te the Organization Standard Process (OSP) in preparation for the

i ni tial Capability Matu ri ty Model In tegrated (CMMI) appraisal.

• As the Software Engineering Process Group (SEPG)/Integrated Process

G roup (IPG) Lead, led and coordinated process improvement activities that

enabled the company to achieve Software CMM Levels 2, 3 and 4 and CMMI

Level 3. As the Engineering Operations Senior Manager was a key player in

company’s effort in achieving CMMI Levels 4 and 5.

• Used six sigma statistical process control tools and methods to establish and

monitor programs process performance and to predict the organization’s

p rocess capability.

• Help defined and lead Structured Improvement Activities (e.g., Value Stream

M ap, Kaizen, projects) that utilized lean principles to reduce costs, and

i ncrease quality.

P roject M anagement & Functional Management

• Managed costs, schedules, personnel and technical activities for several $5M+

p rojects (e.g., three Towed Array Sonar Systems, Global Telemeter Seismic

Network, Landsat image analysis, etc.). Directed and supervised up to 15

engineers including contract engineers. Designed software system

a rchitecture for real-time distributed, and client server applications.

• Engineering Operations: a project engineering senior manager leading the

m ulti-function Engineering Operations & Governance Department.

Departmental responsibilities include engineering excellence, business

operations, configuration & data management, measures collection & metric

generation, design produce-ability, engineering tools, learning &

development, leadership development programs, etc. at Lockheed Martin in

B altimore, Maryland.

• Software Engineering: Managed a section, consisting of 29 direct report

software developers, responsible to four different programs at Lockheed

M art in in Glenn Burnie, Maryland, and a Software Unit at General Election

i n Lanham, Maryland.

• Responsible for technical direction, coordination, resource allocation, process,

design and implementation integri ty, and for making administrative

decisions on how the work will be accomplished within the constraints of

f unding and schedule.

S HEL LEY MASSENGALE, Page 2

PROFESSIONAL EXPER I E NCE

LOCK H EED MART I N CORPORAT ION, B altimore, MD 1987-

2010

Project Engineering Senior Manager, Engineering Operations

Continuous Process Improvement, CMM I & Lean Six Sigma

GENERAL E LEC TR IC COMPANY, L anham, MD 1980-

1987

Unit Manager, Software Engineering

P roduct Manager, Image Analysis

ED UCAT ION

• Certified Lean & Sigma Black Belt, Lockheed Martin Corporation

• Johns Hopkins University, M.S., Computer Science

• University of Alabama, B.S., Mathematics / Mathematical Statistics

AWARDS AND RECOGN I T IO NS

• Special Recognition Team Awards for CMMI Level 3 – Lockheed Martin

• Award Night Honoree for CMM Level 4 process improvement - Lockheed

M art in

• Business Excellence Award for CMM Level 3 - Lockheed Martin

• Professional Recognition for Outstanding Project Leadership – Lockheed

M art in

• Professional Recognition for Outstanding Project Leadership- General

E lectric

• Ford Foundation Scholar - Excellence in Education

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