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Customer Service Sales

Location:
Elk River, MN, 55330
Posted:
February 14, 2011

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Resume:

JUDITH CARSTENSEN

**** ****** **. ** #** • Elk River, MN 55330 • 763-***-**** • abhuja@r.postjobfree.com

Financial Analyst

Financial Analyst desires a position where I can effectively utilize my expertise in analyzing and interpreting

financials, budgeting, and forecasting. Strategic thinker with over 20 years of success in managing and

analyzing company financials and records, human resources, forecasting and budgeting, processing A/R and

A/P, GL, sales tax, and payroll. Develops and implements new procedures and policies to ensure these metrics

are up to date and efficient.

Expertise spans: Budgeting / Forecasting / Month End / Corporate Accounting / Expense Reduction / Improving

Profitability / Customer Service / Corporate Relations / Human Resources / Records Management / Payroll

MMC CONNECTIONS

Financial Analyst / Controller 2009 – 2010

Budgeting, forecasting, accounting, analyzing reports and financials.

NATIONAL MAP MARKETING

Controller 2008 - 2009

Assisted the President in carrying out the mission to position the company at the forefront of the map business

in the Upper Midwest. Implemented new procedures amongst office staff and field sales to streamline reporting

and improve employee efficiency. Analyzed financials and variance reports and provided recommendations to

the President in an effort to increase productivity and profitability. Budgeting, forecasting, month end, and G/L.

• Reduced office payroll $40K annually through the reorganization of office duties, eliminating

duplication and effectively streamlining job functions.

• Eliminated $25K in wasteful field sales spending by capping daily expense amounts and creating

reporting procedures making field sales more accountable for their spending.

• Increased Company profit margin 16% through the successful planning, coordinating and

implementation of moving the company to a new location saving $84K annually.

Office Manager 2007 - 2008

Managed and directed cross-functional budgetary, forecasting, financial variance analysis, accounting,

purchasing, benefits and administrative goals for the company. Provided leadership to five office staff members

to ensure all goals in each department were met or exceeded.

• Streamlined computer system reporting by converting systems to Quickbooks which increased

office staff efficiency by 67%.

• Reduced monthly AP 16% through the successful negotiation of extended terms with company

suppliers.

• Cut annual printing expenses $24K by eliminating all hand written reports and invoices to a paperless

hand held system.

U.S. MAGNETIX, INC

Office Manager 2004 - 2007

Analyzed current and established new office procedures to improve efficiency 16% at all levels of the company.

Duties included reconciling bank statements, preparing and analyzing financial reports, maintaining budgets,

forecasting and payroll. Other responsibilities included A/R, A/P, general ledger, customer invoicing, sales

commission statements, customer service issues, purchasing, and employee benefits.

• Revised employee work hour tracking for more efficient and accurate payroll reporting saving

$6,000 annually.

• Developed new office procedures and office manual providing consistent and clear communication

on all policies to all employees.

EAGLE LAKE BP AMOCO

Bookkeeper 2001 - 2004

Exceeded all assigned objectives in performing store’s financial reporting.

VOLUNTEER WORK 1993 - Present

CARLSON COMPANIES, INC

Marketing Accountant 1991 – 1993

Payroll Accountant 1988 - 1991

Payroll Clerk 1987 - 1988

EDUCATION

Mankato State University. Bachelor of Science in Business Administration, Finance and Marketing.

Proficient in: Excel, Word, QuickBooks, Publisher, Power Point, Access, ACT, Crystal Reports and Outlook.



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