Customer Service Accounting

SIGAL ALTIT SHIFREL

**** **** **** ****** ******** NY 11229

347-***-**** ***************@*****.***

SUMMARY OF QUALIFICATIONS

Knowledge and experience in Accounts Payable and Receivable, Bank Reconciliations,

Journal Entries, Collections, Budgeting and Forecasting.

Computer proficiency in MS Word, Excel, Publisher, Access, Outlook, Peachtree,

QuickBooks, Quicken, Word Perfect, and Acrobat computer applications; Type 75 wpm.

Customer service oriented, with excellent organizational and administrative skills.

WORK EXPERIENCE

Delores’s Management Saddlebrook, NY 2006 – 2010

Accounting Clerk

• Handled all accounts payables and accounts receivables utilizing QuickBooks.

• Maintained general ledger and handled bank reconciliations.

• Created monthly financial reports for company review.

• Reimbursed drivers daily for toll payments.

• Registered all employees under the company’s insurance policy.

Accomplishments:

Researched and set up voice mail answering system.

Result: Saved time for both the receptionist and the customers.

Created, organized, and set up an information center for manuals and schematics.

Result: Better access to essential information, and less time searching for it.

The Printers Inc. Brooklyn, NY 2004 – 2006

Accounting Clerk (Employee of the Month, July, 2006)

• Handled all accounts payables, accounts receivables, bank deposits and reconciliations.

• Maintained general ledger.

• Took charge of collections, tripling the company’s success ratio.

• Created monthly financial reports for company review.

Accomplishments:

Reduced A/R ranging from an average of 87 days to 63 days in less than 7 months.

Established new credit criteria for new accounts, significantly reducing bad debt.

Elite Marble Design Brooklyn, NY 2003 – 2004

Secretary

• Monitored phone system; responded to inquiries, redirected calls, took messages.

• Responsible for all word processing duties; typing memos, letters, protocols, and invoices.

• Established and maintained traceable computerized inventory system of all parts, supplies, and products.

• Assisted with capturing data for analysis as requested.

• Represented the company at meetings with vendors in order to purchase special items.

EDUCATION

Kingsborough Community College, Brooklyn, NY

Completed Accounting Courses

Education Associate of Arts Degree,

Mathematics & Accounting 1987 – 1989

REFERENCES AVAILABLE UPON REQUEST

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