IRENE A. JAMES

** ********* ****

Bernville, PA *9506

610-***-****

Cell: 484-***-****

email abhtyt@r.postjobfree.com

EDUCATION

B.A. in Accounting from Alvernia College

TECHNICAL SKILLS

Power user of Microsoft Office products, Excel, Access, Word, PowerPoint

Progress programming in the QAD ERP system

QAD ERP

Project Management

Crystal Reports

Familiar with Business Objects

System Validation and SDLC Documentation

Oracle data warehouse, Discoverer Tool

WORK EXPERIENCE

CONTRACTOR - Teleflex Medical, Reading, PA

January 2011 to Present

Cleansing and validating data in the ERP system to improve processing time

and increase accuracy. Provide guidance with issues with the ERP system

and other data issues. Modified and created programs in the ERP and Data

Warehouse systems. Assist Users in both the ERP System and the Data

Warehouse so that could achieve their desired results.

ASSOCIATE, Staples, Reading, PA

December 2009 to July 2010

Extensive customer service

BUSINESS ANALYST - Arrow International, Reading, PA

May 1997 to June 2007

. Developed and maintained various reports and systems modifications

based on user requirements, at times suggesting and implementing cost

saving alternatives

. Partnered with various internal groups to ensure correct reporting

issues including: creating customer buying groups, salesman

alignments based on product line and sales by distribution channel

. Mined data from various sources, both internal and external, to create

concise reports on the extracted data

. Performed data analysis, reporting trends, variances, margins, sales

by channel and commissions

. Instrumental in implementation of QAD ERP system with special emphasis

on the pricing, rebates, admin fees and promotional module

. Maintained integrity between ERP system and Oracle data warehouse

. Queried information from ERP system and Oracle Data Warehouse

. Defined business processes and workflows of sales administration

procedures

. Performed data cleansing to ensure a seamless go live with new ERP

system

. Supported Sales Admin, Customer Service and Credit with computer

issues and modifications

. Validated and created documentation for SDLC

. Obtained requirements from the user community and converted the to

technical specifications

. Trained others in use of ERP System and how to use Microsoft Office

more efficiency

ADMINISTOR - Chris Talarico, Mack and Manpower, Reading, PA

July 1996 to May 1997

Worked in various positions including running a shipping department,

developing and maintaining Lotus spreadsheet and administrative assistant.

Companies included Alcon, VF Outlet, Drug Plastics and CoreStates.

ACCOUNTANT - P.W. Enterprises, Reading, PA

February 1996 to July 1996

Set up some accounting measures and procedures for a small business.

Position involved direct selling to other businesses mostly via cold

calling or by appointments I set up by phone.

MARKETING SERVICES MANAGER - Allentown Cement Co., Inc., Blandon, PA

November 1989 to February 1996

. Responsible for the pricing of cement, working in conjunction with the

Vice President and the salesmen

. Developed Lotus programs to track the salesmen's and the company's

performance

. Developed new procedures to verify freight charges

. Maintained data bases in Approach to keep track of our sales history

along with freight rates

. Created a procedure to use in bidding "road jobs" where no salesman

was involved.

ACCOUNTS RECEIVABLE SUPERVISOR - Allentown Cement Co., Inc., Blandon, PA

March 1986 to November 1989

. Responsible for the receivables, billing and distribution auditing

. Instrumental in correcting errors in the accounts receivable system

and setting up procedures to prevent them in the future

. Developed various Lotus reports used by the sales and distribution

departments.

TELLER - Bernville Bank, Bernville, PA

May 1985 to January 1986

Performed general teller duties. Other duties included servicing

customer's accounts, daily balance sheets, billing checks and consolidating

coin.

SUPERVISOR - Society Printers, Reading, PA

September 1982 to May 1985

Duties included scheduling work, extensive customer contact, quality

control, proofreading and some billing. I also assisted in various areas

as the need arose.

TELECOMMUNICATIONS SHIFT SUPERVISOR - U.S. Army, Frankfort, Germany

October 1975 to October 1978

Responsible for the supervision of a shift at a U.S. Army fixed station

telecommunications facility. This involved emergency and preventative

maintenance on the equipment and lines. It also involved maintenance of

the station's logs along with other reports. Obtained of E-5 and held a

secret security clearance at this position.

PRINTER- Boyertown Area School District - Boyertown, PA

October 1974 to October 1975

Responsible for the complete operation of a school district's print shop.

This involved operation of all the equipment, extensive customer contact,

scheduling work and ordering needed supplies.

References available upon request.

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