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Project Manager Customer Service

Location:
Duluth, GA
Posted:
January 15, 2015

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Resume:

THERESA A. STANFORD

**** **** ***** **.

Atlanta, GA 30311

Cell: 440-***-****

abhtk6@r.postjobfree.com

SUMMARY OF SKILLS

Results-oriented professional with excellent client retention track record in varying financial strategies, cost analysis

and business practices. In addition, superior project management, communication and research management

skills.

PROFESSIONAL EXPERIENCE

MACK II/MWJ Vending – Hapeville, GA Feb.

2009 – Jan. 2015

Purchasing Manager/Accountant

• Responsible for Accounts Payable.

• Manager of day-to-day vending operation.

• Project Manager of all products used in vending machines in Atlanta Airport and CONRAC locations.

• Profit/Loss analysis of all products allocated to company restaurants.

• Monitors inventory levels. Count inventory in warehouse weekly.

• Prepares all cost analysis and product requisitions requests.

• Manages, researches and resolves client complaints.

• Reconciles all company deposits. Reconcile restaurant daily receipts.

• Reconcile Credit Card Statements and Bank Statements.

Free At Last Bail Bonds, Inc. - Atlanta, GA Oct. 2004 –

Feb. 2009

Finance Director

• Managed all of the company’s finances.

• Prepared year-end financial statements, financial schedules for officer’s review, weekly/monthly revenue

management reports and weekly/monthly expense reports.

• Reconciled monthly bank statements, credit card batches to merchant statements and multiple accounts’

balance sheets.

• Handled all collateral refunds.

• Analyzed general ledger entries.

• Implemented cost saving strategies in Operations department.

• Resolved personnel issues and office concerns.

• Verified accounting revenue and fees were accurate.

• Reviewed all deposits entered into QuickBooks system.

July 1999 – May

Multimedia Communications Services Corp. – Atlanta, GA

2001

Executive Assistant/Human Resources Manager

• Daily interaction with company president regarding internal and

external issues.

• Oversaw all day-to-day office operations.

• Managed and directed all company recruitment.

• Implemented the Employee Benefit Plan and 401k Plan.

• Conducted all employee performance evaluations.

• Developed company training and payroll processes.

• Managed company certifications and licenses.

• Processed all insurance policies (auto, liability, etc.)

• Actively participated in reviewing of bid proposals.

• Created company Policy and Procedure Manual.

• Evaluated resolutions of customer service issues.

Nov. 1977 – Apr.

City of Atlanta – Atlanta, GA

1999

Employee Benefits Administrator (Nov. 1998-Apr. 1999)

• Managed all matters pertaining to Employee Benefits program.

• Analyzed pending legislation to assess financial impact on the City of Atlanta.

• Liaised with insurance companies regarding contract compliance, eligibility, administrative procedures and

employee claim conflicts.

• Evaluated cost analysis of statistical data.

• Reviewed premium payments for benefits packages in excess of $50 million annually.

• Instituted People Soft Employee Benefits Module and Employee Benefits Information New Hire Meetings.

Theresa A. Stanford

Page 2

Strategic Planning Officer (Apr. 1999-Jan. 1998)

• Provided sound financial management of new financial strategies to Director and CFO.

• Project Manager of Strategic Planning Team, which provided multi-year financial plans, financial policies and

procedural changes.

• Reported debt issuance, capital improvement programs and financial analyses on an on-going basis.

• Developed strategies for maximizing and improving the City of Atlanta’s financial management activities.

• Compiled analytic reviews and reports.

• Team leader for Dept. of Finance Quality Performance Appraisal group.

• Performed departmental training and coordinated performance evaluations.

Investment Officer (Jul. 1993-Apr. 1996)

• Consulted on buying and selling decisions in a $1.6 billion fixed income portfolio.

• Reviewed credit worthiness of collateral supporting investments.

• Managed investment staff.

• Maintained City of Atlanta’s bank account.

• Monitored collateral pledged on repossessions.

• Prepared Commissioner’s balance report and quarterly reports for Pension Board.

• Liaised with banks, brokers, auditors and CFO regarding daily portfolio balances.

• Stayed abreast of current market conditions.

• Processed Request for Proposals for Pension Board members.

• Made recommendations to Board on asset allocation of various portfolios.

Financial Analyst (Sept. 1980-Jul. 1993)

• Worked with Investment Officer and CFA on a daily basis.

• Forecasted salary expenses.

• Prepared budgets for Financial Analysis Division along with annual indirect cost study and fringe benefit rates

for application report.

• Computed tax rates based on changes due to tax digest.

• Assisted in the preparation of monthly revenue and expenditure reports.

• Completed several revenue generating special projects.

Accountant (Nov. 1977-Sept. 1980)

• Produced annual salary study.

• Conducted several special projects relating to taxes, salaries and employee benefits plans.

• Prepared monthly expenditure account summary and supplementary statements of the audit report.

• Compiled fringed benefit rates for application report.

• Computed prior year taxes, ten-year summary and analysis for General Fund revenues.

• Balanced and maintained control accounts related to accounts payable.

EDUCATION

Morris Brown College, Atlanta, GA

Bachelor of Science Degree - 1975

Major: Accounting

Georgia State University, Atlanta, GA

10 hrs. MPA Program – 1977-78

Expertise:

Public Relations Interpersonal Skills Customer Relations

Accounting Management Project Management Investment Strategist

AFFILIATION

Sickle Cell Foundation Volunteer 2003-Present

St Anthony’s Lector/Worship Committee/ Hospitality Committee 2003-Present

AMI Instructor/GED Instructor 1998

SHS Coordinator 2014-Present

VOLUNTEER WORK

Student Mentoring. Provide support to students away from home with meals, assisting with adjustment

issues, assisting with academics and be a parent representative (as needed). Volunteered at night shelters by

preparing and serving meals. Worked with Each One Teach One and A Time To Learn Programs. Currently

volunteering in faith community to work toward minimizing human trafficking.

References Available Upon Request



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