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Sales Customer Service

Location:
Redmond, WA, 98052
Posted:
February 16, 2011

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Resume:

Ronald Prichard

**** ***** **** ** #*** . Redmond, Washington 98052

425-***-**** (Home) or 425-***-**** (Mobile). abht3j@r.postjobfree.com

Senior Sales Management

Manufacturing sales and engineering service professional with 20+ year's of

knowledge in sales management, Industrial supply chain development,

procurement and product development. Expertise in product development,

sales campaigns, marketing, engineering, production assembly-line

development and shipping logistics. Recruited, managed, and developed

technical sales staff. Lead technical instructor for product use &

maintenance training. Extensive experience in the trucking, marine, motor

coach, military, lift truck, industrial, Petroleum, Pulp & Paper, and

contract manufacturing industries. Partnered with Fortune 500 companies.

Areas of expertise:

Business Development . Product Development . Project Management . Account

Management . Territory and Regional development . Negotiations . Product

Training . Supply Chain Management . Strategic Sourcing. Six Sigma

exposure. Supplier Qualification . Operations . Leadership . Process

Improvements. Cost Reductions . Statistical Process Control . Lean

Manufacturing . Profit & Loss . Financial Skills. Contract Writing .

ERP/CRM.Embedded Controls.Consumer Electronics.Industrial

Electronics.Metals.PCBA.Plastics.UL/CE/TUV Qualification

PROFESSIONAL EXPERIENCE

Norwest Engineering, Portland, Oregon . December 2008 - Present

Business Development Manager

Premium Northwest Civil and Structural engineering firm located in

Portland, Oregon. This firm is a multi-disciplined consulting firm

specializing in civil, structural, electrical, mechanical engineering.

Primary markets are in the Petroleum, Marine Terminals, Industrial and Pulp

and Paper Industries.

Key Contributions:

. Identified new markets and customers that resulted in multiple

opportunities.

. Successfully negotiated and awarded $4.2M in new business.

. Currently in negotiating with clients for new business totaling $1.5

million.

.

Concordia Coffee Systems, Bellevue, Washington February 2008 - November

2008

Technical Subcontractor

Hired to assist a leading manufacturer of Super Automated Espresso Machines

with the development and testing/validation of Hardware and Software

products. Also led the cost reduction exercise with the development of new

Global outsourcing partners. Reported directly to the VP of Operations and

Director of Engineering.

Key Contributions:

. Successfully validated software and hardware for a new Automated

Espresso Machine. Uncovered both software and hardware issues that

would have gone unnoticed until the product reached the end-user.

. Assisted with Operations with identifying and qualifying new off-shore

suppliers that resulted in ~40% cost savings for the overall machine

cost.

Ronald A. Prichard . Page 2. abht3j@r.postjobfree.com

SCI GLOBAL MANUFACTURING INC, Everett, Washington . December 2004-December

2007

International contract manufacturer and design engineering firm providing

engineering development and manufacturing to US tier 1 Automotive and

Consumer Electronics firms located throughout Asia and the U.S. Annual

revenues in excess of $7M.

Director of Sales/Operations

Supervised 20 staff members, directly overseeing the operations,

engineering, and sales group. Coordinated with key accounts, drafting and

negotiating contracts, as well as providing hands-on plant level

manufacturing and supply chain management. Ensured on-time, on-budget

completion of

projects through effectively commanding product development teams.

Developed packaging plans and artwork. Aided in marketing efforts to

support corporate capabilities.

Key Contributions:

. Increased accounts from 2 to 12 and drove revenue increases from $1M

to $7M.

. Arranged and optimized factory lines and machining center of the

Seattle Product Development Center.

. Released 7 new products in the following categories: Embedded

Controls, Turnkey Electronics, Plastics, Metals, LCD/LCM, Consumer and

Industrial Electronics, and Medical Devices.

. Ensured production quality within China and India while developing 20

key suppliers.

MEDALLION INSTRUMENTATION SYSTEMS, Spring Lake, Michigan . 2002-2004

Tier 1 Electronic manufacturer specializing in vehicle instrumentation

systems and controls. Annual territory revenue total $10M.

Western Regional Sales Manager

Managed profit and loss and oversaw all sales activity within territory.

Customers included Freightliner, PACCAR, Malibu Boats, Stewart &

Stevenson's, Monaco, and Country Coach.

Key Contributions:

. Successfully negotiated deferred warranty issues within the first 30

days of employment. Saved company over 50% of exposure, and

maintained good standing with customer.

. Increased product exposure and sales revenue by 50%.

. Successfully presented and awarded 4 new contracts within existing

customer base.

. Negotiated multi-million contracts with 2 new customers.

EAR SPECIALITY COMPOSITES, Indianapolis, Indiana . 2001-2002

Composites manufacturer specializing in high performance material designed

for vehicle systems, electronics, industrial equipment and aircraft.

Western Regional Sales Manager

Oversaw all sales activity within territory. Customers included PACCAR,

NIKE, NACCO, Monaco Coach, US Marine, and Country Coach.

Key Contributions:

. Instrumental with improving relationship with key customers especially

PACCAR.

. Presented PACCAR Technical Center and Kenworth with a new underhood

noise control package that resulted as standard equipment.

. Increased product awareness with all key customers within territory.

Ronald A. Prichard . Page 3 . abht3j@r.postjobfree.com

INDEX SENSORS & CONTROLS, INC., Redmond, Washington . 1992-2001

Tier 1 Electronics manufacturer specializing in sensors/controls. Annual

revenues total $16M.

Director of Sales

Managed profit and loss and oversaw all Sales and Marketing activities,

significantly strengthening company structure and increasing sales and

market penetration. Drove new product development and introductions,

leading shift from mechanical to electronic controls. Established

comprehensive marketing, communications and branding strategies. Recruited

and developed sales force of over 20 direct and indirect employees.

Key Contributions:

. Key contributor in the overhauled business processes, delivering

company from a $500K loss to an $800K gain.

. Increased sales 67%, successfully negotiating multi-million dollar

deals with key customers including John Deere, Volvo, PACCAR and

Hobart.

. Increased profit margins 25% without any change in inventory, quality

or delivery through product development while diversifying our

customer base and product offering.

. Worked and assisted in the development of over 20 Asian suppliers of

electronics, PCB/PCA products, LCD's, castings, and plastics

. Responsible for regional customer service/field service and fleet

management

. Led the development of patented HVAC control system for the vehicle

industry

. Led technical product training, territory management, and developed

metrics for customer service, inside and outside sales force.

ADDITIONAL POSITIONS

Senior OEM Account Executive, Red Dot Corporation (1989 - 1992)

National Sales Manager, Flex-A-Lite Corporation (1984 - 1989)

Sergeant (E-5), Helicopter mechanic, USMC (1979 - 1983)

EDUCATION

Executive Management Program

University of Washington Graduate School of Business, Seattle, Washington

Bachelor Degree in Business Administration (currently writing my final

paper)

Madison University, Gulfport, Mississippi

Professional Development

Dale Carnegie Sales Training

Various Engineering and Technical Training

Miller Heiman, Strategic Selling

South Seattle Community College, General Aviation studies

Northrop University of Technology, General Aviation studies



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