Aja R Williams

**** ********* **** *** *

North Charleston, SC 29406

Phone: 843-***-****

abht39@r.postjobfree.com

Objective

My desire is to find a stable yet challenging position in a professional environment in which to learn new technologies and skills while

utilizing my previous experiences to improve beyond my current abilities. I expect to build a strong business relationships within the

company and with clients; and to exceed expectations in all aspects of my work.

Ability Summary

MY Abilities are as follow:

Ability to work accurately, with interruptions, to meet deadlines:

Ability to work in a flexible way that allows for changes in assignments and priorities depending upon identified needs of the unit or

project.

Employment History

Customer Service / Cashier / Stocker

Dollar Tree 5900 Rivers Ave #1

07/2014 – Present

North Charleston, SC 29406

843-***-****

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Issue receipts, refunds, credits, or change due to customers.

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

• Greet customers entering establishments.

• Maintain clean and orderly checkout areas.

• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical

Donor Floor Tech

10/27/2013 – Present Octapharma Plasma Center 5900 Rivers Ave

North Charleston, SC 294064

843-***-****

• The Donor Floor Technician is responsible for preparing the donor area for the plasmapheresis process

dMaintains compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines

Sets up and prepares all equipment and disposable supplies for venipuncture and plasmapheresis procedures

Operates the automated plasmapheresis machines including response and evaluation of all alarms and machine errors, documentation

of exceptions, etc.

Monitors donors and maintains awareness to any reactions to ensure donor safety

Monitors equipment operations to ensure quality of product

Customer service

03/2011 – 5/14/2014 Call Experts P. O 31418, Charleston, SC

• Resolve customer complaints via phone and By Email.

• Use telephones to reach out to customers and verify account information.

• Greet customers warmly and ascertain problem or reason for calling.

• Cancel or upgrade accounts.

• Assist with placement of orders, refunds, or exchanges.

Customer Care Representative (CCR)

01/2009 - 11/2011 IQOR 8440 Dorchester Rd, Ste 3, North Charleston, SC

My duties may involve answering telephone calls and making the appropriate transfers. For example, when a customer makes an

inquiry about Internet broadband, i would transfer the call to a technical service representative. Other duties include processing new

client accounts, maintaining customer accounts, implementing changes to existing accounts, and filing documents and other paperwork.

Education and Training

Issuing Institution Location Qualification Course of Study

Benedict College Columbia, SC 3 Years of College Psychology

Wando High School Mt.Pleasant, SC High School Diploma General High School Curriculum

References Available on Request

Contact this candidate