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Customer Service Medical

Location:
Villa Park, IL
Posted:
January 15, 2015

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Resume:

Kristen Prather

**** *. ************ **.#***

Dallas, TX 75237

972-***-****

abhre0@r.postjobfree.com

Patient Medical Assistant with a caring and understanding attitude seeks position to provide exceptional, service to patients and employer in a professional manner that represents the values and level of commitment expected from a fast-paced patient oriented medical practice.

Summary of Qualifications

Strong customer service skills; works well with multiple personality types efficiently

Detail oriented team player with the ability to thoroughly follow written and verbal instructions

Consistent demonstration of exceptional work ethic in fast paced, high stress environment

Quick learner, eager to problem solve and lead by example

Education

05/11-07/12 Westwood College Dallas, TX

Received Medical Assisting Diploma

CPR Certified/OSHA and HIPAA Training

Certified in Phlebotomy

Completed 165 hrs externship at H&B Rehab Services

Obtained 6 months of medical front office training/skills; intake & output of patient, answering incoming calls, making outbound calls, setting appointments, taking messages for physician, filing, copying, faxing, creating correspondence/memorandums and sending/receiving emails

Taking vital signs, assisting with minor surgeries, preparing/administering injections, finger sticks, dressing changes, and assisting with pap smears and sutures

08/10-01/11 Texas Barber College Dallas, TX

Received Certificate

08/04-06/08 D.W. Carter Dallas, TX

Received High School Diploma

Work Experience

03/11-Present Long John Silver’s Dallas, TX

Team Member

Responsible for completing customer orders in a timely manner

Provide thorough, friendly customer service ensuring a positive dining experience

Complete monetary transactions such as cash handling, counting & closing out till

Work with team members to ensure proper sanitation of restaurant per company policy

Perform others duties as needed



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