Manager Management
Resume:
Marc David Sanders
P.O. Box ****, Austin, Texas *8768-2202
E-mail: ****************@*****.***
Mobile: 512-***-****
Summary of Qualifications
Problem-solver with sound judgment and attention to detail
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Experienced mediator and certified anger management trainer
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Resourceful public relations manager and strategic planner
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Talented in the art of relationship-building
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Polished writer, proofreader/editor and content specialist
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Advanced administrative, management and HR skills
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Broad-based fund raising and event planning expertise
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A talented communicator who listens to and values the ideas of others
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Professional Experience
2001-2010 Trainer/Mediator. Breakthrough Communications, Austin, TX
• Mediated all types of disputes for families, businesses and government
• Taught seminars in anger management and conflict resolution
• Counseled privately with clients to teach appropriate methods for
expressing anger and strengthening and/or preserving relationships
• Worked with organizations to develop dispute resolution protocols
• Created and taught self-help distance leaning course for online
universities
1995-2001 Mediation Coordinator and Case Manager.
Dispute Resolution Center, Austin, TX
• Conducted client intakes and assigned cases to appropriate services
• Trained, supervised and evaluated performances of mediators
• Maintained extensive client database
• Acted as liaison to Municipal Court and coordinated referrals
• Mediated disputes of all types: family law, workplace, public policy,
neighborhood, businesses, etc.
• Researched foundations and prepared funding requests for grants
1990-1995 Legal Secretary. Wilson, Grosenheider & Burns, P.C., Austin, TX
• Performed administrative and secretarial duties as assigned
• Prepared pleadings and legal documents
• Summarized depositions
• Heavy transcription of tapes
• Provided reception and switchboard relief
1989-1990 Office Manager. Project Transitions, Austin, TX
• Organized a functioning office from scratch for Austin ’s first AIDS hospice
• Recruited and trained clerical staff and volunteers
• Developed file system; wrote SOP manual
• Acted as liaison to media; handled public relations
• Wrote grants to secure philanthropic support
• Provided administrative support to Executive Director; took and
transcribed minutes at all organizational meetings
1986-1989 Development Coordinator. Bishop Museum, Honolulu, HI
• Designed campaign road map and timeline
• Supervised clerical staff and volunteers
• Sustained accurate donor/volunteer/prospect files in database
• Identified funding opportunities by prospecting major donors
• Prepared case statements and talking points for Executive Director
• Reported/tracked income; donor acknowledgement and follow-up
• Served as spokesperson to media to communicate mission and goals
Books
The Lives and Times of Black Dallas Women (Sunbelt Media, 2002)
The African-American Job Search (The Writers Club Press, 2003).
Texas for Texans [content specialist] (Glencoe McGraw Hill, 2003).
Edited several books for UT, Eakin and RoseGarden Presses
Education
2001 M.A. in Organizational Management, The University of Phoenix
Areas of concentration: conflict resolution, change management, process
consulting. GPA: 3.6
1977 B.A. in Journalism and Psychology. The University of Texas at Austin
Columnist on The Daily Texan; board member of University YMCA
Computer/software skills: Microsoft Products and Raiser’s Edge; Internet Savvy;
Typing speed: 90 wpm
Certified to mediate disputes of all types and to teach anger management
seminars
The Performing Arts
I have been a professional pianist for 25 year in venues around the U.S.
including cabarets, hotels and restaurants and played for weddings, private
affairs and special events. I have also written and/or directed musicals and am a
former member of Austin’s musical-comedy troupe, Esther’s Follies.
References for Marc David Sanders
Dr. Karen J. Prager Eaves
Associate Professor of Psychology
The University of Texas at Dallas
800 West Campbell Road
Richardson, Texas 75080-3021
Reverend Richard T. Bates
7403 Shoal Creek Boulevard
Austin, Texas 78757
Ms. Kris Donley, M.A.
Executive Director, Dispute Resolution Center
5407 N. I-H 35, Suite 410
Austin, Texas 78723
Ms. Andria Hill
Attorney-at-Law
Travis County Public Defender
P.O. Box 49243
Austin, Texas 78765
Mr. Keith Kelly, Trainer/ Enterrainer
3600 North Hills Drive, #303
Austin, Texas 78731
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